T P.
Yelp
If you're used to the service level of top, big city hotels, you may be disappointed here. When I arrived there was no one to help with my bags, and it even took a while for someone to come to the front desk to check me in. There's no concierge as far as I could tell, and one of my room service orders took over forty minutes because, I was told, there was "a big table" at the restaurant.
The staff members I did encounter were friendly and helpful, though, and the food was very good. The lobby is pleasant and well stocked with free newspapers and even free apples. The pool area is nice too, though you have to make a special call to be admitted.
My room was small and a bit shabby in a few places. The curtains needed to be replaced, the ironing board was inadequate, and the hair dryer burnt out in a matter of seconds. Worst of all, there is almost no room to put anything in the bathroom. I found my room too warm and turning down the thermostat did nothing to help, though with a little work, I got the window open.
All that said, the room was attractive, clean, and well appointed. There was a nice love seat, writing desk, table, and fridge The free wifi was a bit unsteady but easy to access--no web forms like so many places have. The bed was comfortable and the TV modern.
In short, a good, if not great, hotel with plenty of character.