Rodd Charlottetown

Our family of 4 stayed at the Rodd for one night. The hotel definitely has charm (we’re talking actual keys for the rooms) and it was clean and well-kept. Staff were very helpful and friendly. We had one room with two double beds and a bathroom. The bathroom was quite small with a tiny vanity. Overall the experience was good if you’re looking for a hotel stay in Charlottetown.

We stayed one night in a king bed room. This is a beautiful old property that is being updated. Our room was a fair size and the bathroom was spacious. The wood trim is very nice. Make sure your door is closed, you need to turn the handle for it to close. This hotel still uses keys for the rooms. ||We didn't have breakfast as the dining room was busy and there were only 2 servers in sight.||Parking is limited and the spots are small. When we were leaving a delivery truck was blocking us in. They were not too keen to move their truck so we could leave (we had a tee time booked and couldn't wait 20 minutes for their delivery to be done). I was happy they finally relented and we didn't have to ask the hotel to intervene.

Stayed two nights in the newly renovated executive double queen room on the first floor. The room was clean and newly renovated. Excellent ambiance. There was a wedding one evening we were staying there, but we did not hear anything from our room. Great location and kind staff. The washroom, while bright, updated and clean, was a little crammed. The vanity is above the handles of the sink, so you have to be a little careful when brushing your teeth / washing face to not hit your head. The drainage in the shower was very slow, so the dirty water rose up to your feet while showering, and when it drained, the residue was left on the sides after each shower. So it’s a little unpleasant if you are sharing with anyone. For this reason I will give this 4 stars. Other than that, great experience!

We really enjoyed our stay at the Rodd. The lobby and exterior is beautiful. The restaurant is really nice as well. The front desk staff were lovely and very friendly. The housekeeping was great. Our room was very clean and it was cleaned regularly. Bathroom was totally adequate and modern. Location was great as well. Overall I was quite happy with the stay. There was a wedding one evening which we weren't warned about, which was loud. Luckily I pack earplugs any time I travel.

Our tour guide told us this was originally a railway hotel and built without ensuite, therefore, when private bathrooms were added, it was very small. I guess it was his way of letting us know to expect small rooms. He wasn't kidding. Room access was by physical keys.||We were assigned room 215 overlooking a rooftop. We were 3 people staying in one room and basically had no space to laydown our 3 luggages. With 1 luggage rack, we had to repurpose the top of the mini fridge and the one chair in the room to place our luggage. It also meant no chair to sit down, we have to sit on the bed.||The tabletop surface is basically the secretary desk. And we had to close it half the time to have space to maneuver around the room. Two double beds, not queen-sized, in room. Not a lot of light sources but with the room being so small, what lamps they had provided sufficient brightness. Two complimentary bottles of water were in the fridge.||The bathroom has no vanity top surface but there is shelving to hold toiletries. Shower area contains no separate light so is a bit dim when you pull close the shower curtain. Shower water pressure and drainage were quite good.||The rooms weren't very clean and housekeeping likely didn't do a thorough job as evidenced by a worn sock that was left behind by the TV and it wasn't noticed. The sheets were a bit wrinkled under the covers and I was concerned maybe it's already been slept on and not changed out. But it smelled of detergent so I would give housekeeping the benefit of the doubt they don't know how to make a tight bed.||The hotel website mentions a rooftop patio but we forgot to go check it out.

The worst part about this hotel was that there was no hot water in my room and my sister's room. When we contacted the front desk, they said to run the water for 10-15 minutes in order to get hot water. |After hearing that, I looked through the negative reviews on trip advisor and saw someone posted a review in August 2023 saying the same thing. It's clear the hotel has had this issue for almost a year (if not longer) and has not resolved it. I am appalled at the waste of fresh water. |When I checked out, I asked to speak to the manager and was told they weren't available, so I asked for a phone call. That was six days ago and I have not been contacted.|I would have given the hotel 1 star, except for the wonderful food and service in the restaurant and lounge.

It is an older building in a perfect location with beautiful woodwork that has many upgrades. However, connecting doors btn rooms have no sound proofing, air vent blows directly onto the head of the bed, and bathroom is very cramped. Front desk staff have incorrect info to some in our group about the breakfast buffet hours.

Having previously booked this place through Expedia, I called them directly to book another night. Despite the lady on the phone assuring me she was giving me a deal, she quoted me a price significantly higher than was on Expedia for that exact room on that exact night. So in addition to what everyone else is saying about it being dirty, noisy, loud, and having lousy customer service, you can add that they are unethical and scammy. Do not recommend.