Fiona S
Google
Very rude and inhospitable hotel manager. Shouting and lying to me about what room I'd booked, felt quite intimidated as a solo female traveller so cancelled my booking and left. The receptionist (also male) was trying to sort out the problem in a nice manner, but the manager just shouted at him also.
Edit: In response to the manger comments, I did not demand any discount, I just said I would only pay for a standard room, not a deluxe, as that is what you had available. This is only fair and reasonable. I did not want the hassle of cancelling a booking only to have to find alternative accommodation, but your attitude left me feeling unsafe at your hotel.