Rol San Restaurant

Rol San is a must-visit spot in Chinatown! The dim sum is always fresh, flavorful, and comes out piping hot. Service is quick and efficient even when it’s busy, and the menu has so many great options to share with friends or family. The shrimp dumplings, chicken feet and sesame balls are especially delicious. A great place for authentic, no-frills dim sum in Toronto!

For fun, we only ordered dim sum we have never eaten before. As always, Rol San was a great experience. Their food is delicious, and their service has suddenly improved. The service was never bad, but it was never overly attentive or friendly. This time, we had so many people checking on us, and we got all the things we asked for without ever having to ask a second time. Surprisingly, the duck feet were delicious. They are served cold, and they are sour, spicy, and a little sweet. I would highly recommend them!

The food here was really good, no complaints about the dishes at all — everything tasted fresh and flavorful. But the service was a big letdown. Especially one server upstairs who was drinking bubble tea during work — extremely unfriendly and unprofessional. It definitely affected the experience. If they improve the service, this place could be amazing.

Rol San has become our favorite spot to go with my family. They offer a great variety of dim sum, all served fresh and full of flavor. Lunch time is usually packed but service is fast and efficient.

Rol San is a typical Chinese restaurant, serving Cantonese style cuisine, dim sum dishes, noodle dishes, fried noodles, etc. The decor is clean and modern. Service is excellent and the dim sum dishes we ordered came out fast and piping hot. Perhaps the benefit of sitting on the 3rd floor, where the kitchen is located. We did wait 20 minutes for a table and did not know they had a 3rd floor. The food was very good, perhaps a little on the salty side, but that is nothing unusual for Chinese cuisine. We ordered their char sui bao, which was really tasty. We ordered a baked version and that was also very good. We also had the beef tripe, har gow, etc. The usual dim sum items and all were delicious.

Would recommend booking ahead of time as they do tend to get busy. Their service is super fast and got our food within minutes. The quality and taste of the meals we got were delicious. My boyfriend loved the eggplant dish and I loved the spicy calamari. The restaurant was packed and alot of chatter but was such a good first time experience. Would come again to try other options off their menu.

Wow, this is disappointing. In this economy, when dining out is already considered a luxury, transparency is more important than ever. Tipping should reflect the quality of service received and it’s not mandatory, especially when you don’t actually get any service. For takeout, packing food is already part of the job that wages should cover. Most high-end restaurants only apply a mandatory service charge of 15–18% for groups of six or more, and they always inform customers in advance. Meanwhile, this place applies a 15% charge to everyone whether it’s a table for one, two, or even a takeout order. That’s unreasonable and shows a lack of consideration for the customer experience. It’s understandable why many customers are leaving negative reviews because of this. As a person in the same industry, I would never risk damaging customer trust just to increase short-term profits. Practices like this may benefit the business temporarily but will harm it in the long run. I hope the owner reads this feedback and reconsiders this policy for the sake of customer satisfaction and long run success

Rol San was one of the most disappointing dining experiences I have had in Toronto. The food was forgettable, the service was non existent with no greeting, no explanation and no check ins, just plates dropped on the table without a word. To make it worse, a 15% gratuity was automatically added for two people. That is not hospitality, that is a scam. When food and service both fail, being forced to tip feels insulting. I came here because of the reviews, but this will be my last visit.