Romantik Alpenhotel Waxenstein

Very good hotel in a good location about 250-300 m from various restaurants. Excellent views from either side and also from the little pool/whirlpool area. Free parking was available on site, there was a good breakfast spread and the reception team was friendly and communicating in both English and German. Only the bed in the room was a bit hard for our taste and one of our rooms had a bit of a smell at the start. Also, some still water can be offered on the rooms not just sparkling especially for younger kids. However, it was overall a very good experience. Would rate it 4.5+ and call it a superior 4 star hotel.

Fantastic panoramas and scenery. Hotel rated 5 stars but it is not, you can get cleaner and bigger rooms for similar or less money. Unfortunately this can not make up for our overall experience which is one star (because zero star not available). We stayed one night and had to cancel the rest of our stay for a family emergency.|We understand the cancellation policies and the profit oriented stance of the owners, however not caring for your clients satisfaction and well being is disappointing and not acceptable. The front desk clerk appeared overwhelmed. I will never return there and strongly advise the same.

Beautiful hotel and great service and have a good restaurant too.. only down side is the bed pillow that is very bad and the room that have see better days but still ok ..

This hotel was awesome. The rooms were nice, the view was breathtaking and The service was excellent. They were very accommodating especially since I spoke minimal german. Victor our server and bartender was extremely helpful and friendly. He went out of his way to make us feel at home and feel welcome. We had a great experience and were very happy with everything Romantik Hotel Waxenstein had to offer. I highly recommend them.

The 5 rating is just for the hotel and the accessibility. Everything was top noch except 2 things. 1) The front desk guy, some South American looking one. Was unfriendly with no smile and no explanations to the things. Just gave the keys as if it’s a backpacking service. It’s bad for the hotel’s reputation. 2) The 3 course dinner : the food appeared to be of good quality but a bit too much salty. As if the chef was in love. Apart from these two things everything was like perfect. All other front desk people and staffs very super friendly and nice. The sauna, the view, the room, breakfast etc. we’re all great.

Awesome! This is for sure one of the best hotels you can stay in Germany. Although the price seems high, there is no hidden costs. Wonderful breakfast. Capacious rooms. Friendly staff. Clean and tidy. Perfect!

A wonderful and pleasant SURPRISE found on our way through the Bavarian Alps. Beautiful accommodations, breathtaking views and fabulous meals. 5 Star experience without the 5 Star price tag. Give it a try, you won’t be disappointed. We will be back!

Location is excellent with beautiful views of the mountains. Hotel is however due for renovation with some of the rooms very small for a 5 star hotel. The personnel was not overly friendly and sometimes unprofessional . No choices on the 1/2 pension menu like we have been experienced to .To top it off, I was overcharged for the 1/2 pension since they had increased the price after I received my confirmation.. Since I noticed this after I left, I Emailed them about it and they agreed to credit my AMEX credit card. However after almost 2 months I am still waiting for the credit. Follow up Emails to remind them are not answered. Not a 5 star service!!!