Walter
SerpAPI
I have stayed at this hotel twice. The first time I was bitten on my back by bed bugs during the night. I informed the hotel but the matter was not taken further.
The second time, our room was not made up by the staff, even though I requested it should be, by leaving the 'Please make up the room' sign on the door. The water bottle in the room had the lid on but the bottle itself was empty, obviously consumed by the previous guests and not replaced. The 'shampoo' in the shower was nearly empty when we arrived, so for the shower on the second morning we had to use the hand soap by the sink to clean ourselves. Lastly the greeting on arrival at reception was not friendly or welcoming. One positive was the service by the waiter we had for dinner one evening, exceptionally friendly and fun.
