Abreha B.
Google
Great first time in Mexico. Pretty well done, I have to say love the Bob Marley playing in the hallways the place is huge, the all inclusive was cool I just had a weekend so waiting on service for food was not an option getting instant food is not a thing it's remote though so it has a primal feel to when you get food feels like waiting for a hunter to bring food, honestly would have given 5 stars if the staff wasn't so prying to having other friends come to your room especially when they are clearly not a local but another international traveler they will literally tell them to wait at the entrance it's totally humiliating charging an extra $hundred to have someone you were intending to meet later is madness. Honestly, I was expecting worst but they almost got it down pat. The staff was not used to the large black group I was with they were hovering with helicopter upselling and meta micro management, but they are professional fun staff the hookah staff are amazing quick, very professional and very talented staff if you give them the opportunity to serve they will go out of their way to accommodate your needs nearly anything for their guests they went the extra mile and the taxis outside will take you to the airport no problem, admittedly did not leave the area aside from that as the taxis linger and stay there trading information all the time and much better to have concise dealings with them, near perfect I haven't even seen all of the spa and rooftop in action either so this just my perspective.