Abigail
Google
Extremely disgusting and unacceptable experience.
This restaurant presents itself as a fine dining place, but what we experienced was shocking. When we poured the vinegar provided on the table into a small plate to dip our dumplings, we found that the vinegar was full of countless tiny insects. It was absolutely revolting. Unfortunately, we only noticed after we had already dipped and eaten some dumplings with it.
The manager’s response made the situation even worse. Instead of treating this as a serious hygiene issue or showing concern for our health, he simply asked if he could offer us a few dim sum dishes to make up for it.
We had already consumed food with contaminated vinegar, yet there was no concern about potential health risks, and no responsible handling of the situation. For a place claiming to be “fine dining,” this level of hygiene and service is completely unacceptable.
This experience seriously makes us question the restaurant’s overall food safety standards.