Room Mate Collection Gerard, Barcelona

I could not recommend this hotel enough. After booking this trip for my boyfriends 30th birthday I hoped the hotel would live up to my expectations, and it exceeded them! On check in they very kindly gave us a free room upgrade to Junior Suite, the room was clean, modern, very spacious and lovely! The rooms are well sound proofed with black out curtains and the beds are comfy. The air conditioning is great and when you re-enter your room it remains cool for your return which is appreciated during the summer weather. The hotel staff were amazing. they were all welcoming, polite and attentive. The hotel location was a walkable distance to all attractions so we only needed taxis to and from the airport and we did not need to use the metro.

We had a wonderful stay here! Great bathrooms, great rooms, and wonderful service! Our experience was extra elevated by Magda! She welcomed us with amazing customer service and really elevated our stay to the next level! They will always offer free water replacements and offer complimentary glasses of champagne when you arrive. Read just a couple bad reviews before coming here but after staying, I realized they were all wrong! This place is amazing!! Would rate 6 stars if I could thanks to her!! 10/10 recommend staying here!!

Me and my family had a wonderful time at this hotel. The rooms are big and comfortable. Breakfast with plenty of variety options. Great location. The best is the staff, always smiling and friendly. Thank you Genis Alejandro for your great hospitality. We hope to come back soon.

The Gerard was a lovely surprise. It is well located close to the city centre but far enough away to avoid the noise and hustle of a world class city. The rooms were clean and well appointed and the staff were always courteous and helpful. The restaurant only serves breakfast but there are many very good eateries nearby covering all tastes. Most of the central tourist spots are within walking distance… but it was always a relief to escape to the Gerard at the end of the day.

We stayed at Room Mate Gerard for two nights in June and were left feeling a bit underwhelmed. While the hotel has style and potential, several service issues meant we wouldn’t return.||TLDR:||Rooms are spacious and comfy enough, but poor service, no apology for delays, and a faulty shower that flooded the bathroom soured the stay. Feels more like a 3-star experience dressed up as a 4-star hotel.||The Good:||- Modern decor and a stylish rooftop terrace with an honesty bar.|- Great location – clean, calm area with plenty of food options nearby. Highly recommend Novela around the corner for brunch.|- Comfortable twin beds, decent aircon, and we slept well.||The Not-So-Good:||- We arrived early (as expected) and were told rooms might be ready by 1:30–1:50pm. They weren’t. No update was given, despite being told we’d be informed.|- One room was ready by 2:30, but the other (ours) wasn’t available until 3:30 – half an hour after official check-in – with no apology or explanation.|- The shower in room 405 flooded the bathroom floor each use, making it unusable without towels everywhere. It started to smell, and my partner slipped and fell (luckily unhurt). Reported it, but it wasn’t fixed.|- TV options in English were limited and no ability to cast or stream from our phones.|- No spare pillows provided.||There’s building work next door, so expect some noise during the day. Also worth noting no one asked how our stay was at check-out, which summed up the general lack of service. A basic “sorry” or small gesture like city tax waived or a drink on the house would’ve gone a long way.||Final thoughts:||Room Mate Gerard looks the part, but it didn’t deliver where it mattered. We wouldn’t stay again and cannot recommend. Ultimately this hotel is style over substance.

Not recommended – the service leaves much to be desired We stayed at this hotel and were, unfortunately, extremely disappointed with the level of service. The first red flag was the refusal to provide drinking water beyond the initial check-in. This is a basic necessity — especially in a warm climate — and to be told a firm “no” to such a simple request is beyond comprehension. It felt like the hotel was cutting costs on even the most essential amenities. The room was never cleaned during our entire stay. Even after reminders, there was no response. This points to either a complete lack of organization or a fundamental disregard for guests. The room itself was decent, but what’s the point if no one is taking care of basic hygiene and service? This hotel seriously needs to reconsider its service standards. Modern travelers expect a minimum level of comfort, and if you’re not ready to provide it — your ratings will continue to drop. At this point, the hotel does not live up to its stated level. Until such obvious issues are addressed, I cannot recommend it.

Best AC in Barcelona! Staff were also delightful and rooms & hotel super clean. Breakfast selection was limited but changed everyday and everything tasty and fresh. Definitely will come back if coming again to Barcelona :)

Hola 👋🏻 I have been staying here for the past week and I just loved everything about this hotel. First, the location is fantastic! And the staff are the best. Second, I like the way when this hotel is so cozy and quiet, you literally feel home. In the end, I would love to say thanks for the reception team for all the suggestions, specially Genis, who shared a great wonderful places to visit. الفندق جميل وهادئ وموقعه مميز وغير مزعج ومتوفر شطاف في دورة المياة