Room Mate Leo, Granada

Hotel in the centro area, close to many bus stations so it’s very convenient to visit the landmarks & go shopping. Very nice & clean hotel, everything is brand new. I guess they just built or renovated it recently. Lovely staff, I wish I stayed for 1 more night instead of going back to Sevilla. And for the Asian travelers reading the reviews, they have temperature adjustable bidet 😆 Definitely will come back for my next visit to Granada

The hotel itself is quite nice — great location, clean and modern rooms, and a really pleasant rooftop area. Once we were finally checked in, the stay itself was comfortable overall. Unfortunately, the experience leading up to check-in was very frustrating and stressful. A week before arrival, I was notified that my card couldn’t be charged (it had expired). That’s not an issue in itself — this happens — but unlike most hotels, I wasn’t given a payment link to easily update my details. I was told to contact the hotel directly. I emailed multiple times and received no response for several days. When I finally heard back, I was told a payment link would be sent, but it never arrived. The next day, my reservation was cancelled without further notice. At that point, I had no choice but to rebook the room myself at a higher price just to make sure we had somewhere to stay. When we arrived, I had to ask multiple times for the original rate to be honored. Eventually it was, but the process took over 45 minutes at the front desk. The staff member was polite, but either overwhelmed or very slow, and the whole check-in process felt unnecessarily complicated after an already stressful lead-up. One small but disappointing detail: one of the towels in the room was visibly and heavily stained when we arrived, which was surprising given how clean everything else was. It’s a shame, because the hotel itself has a lot going for it — good location, comfortable rooms, and nice amenities — but the poor communication and check-in experience really took away from what should have been an easy, enjoyable stay.

We enjoyed a full weekend in Room Mate Leo in Granada. We got 2 rooms and staff arranged rooms next to each other. There is a 24 hours reception. Everybody is super helpful. Rafa is amazing! We enjoyed the breakfast, also there very attentive and pleasant staff. The pool on the roof with it's outstanding views on the Alhambra, Granada and the Sierra Nevada where breath taking! We will definitely come back here. Jeroen and family

Room was clean, spacious and well-appointed. Friendly staff. And most importantly an excellent location, a quick walk to many of Granada’s main attractions and 5-10 minutes walk to the bus stop for the places that are a little further away. Several great restaurants just around the corner. I skipped the breakfast as there are better options in the neighborhood for a lower price than the hotel offers. Would stay again!

We liked this slightly quirky hotel in the city centre of Granada. However, they need to sort their check in process as it takes a long time. I’m not sure if it’s their systems (or lack thereof), or staff shortages, but we sat for more than 20 minutes as three other couples were checked in by one guy. Another guest told me they’d waited 45 minutes behind one couple, who had some dispute. Yes, many people arrive at the 3pm check in time - and the hotel knows roughly how many are expected. So surely they can be prepared?|Anyway, our standard room was larger than most, as was the bathroom. It was also quiet and had everything we needed. Tick!|The rooftop pool area has a great view of the city. We also loved the trust based bar where you serve yourself and then let reception know what you used. |The location is near all the shops and restaurants. Taxis have to drop you around the corner, but it’s a 60 metre walk. |Brekkie was good too. Hot and cold options in a cosy basement room. |Overall, a great hotel that we would recommend and stay in again.

Everything about this hotel is amazing. Our room was gorgeous with a beautiful bed. Breakfast was plentiful and varried. The location is unbeatable and staff are wonderful. We spent a lot of time trying to choose a hotel...so glad we chose this one.

Great location with exceptional service. I enjoyed my interactions with every staff at the reception, particularly Rafael. That said we were not able to sleep well as the aircon does not work - it only blows out hot air. We were told this is the design and to open the windows. I left the windows open the entire day, yet the room does not cool down for when I sleep, and I can hear the neighbouring streets till 1-2am.

Great hotel. Beds were excellent, we had a spacious terras and made use of the swimmingpool at the top floor with a panoramic view on the Alhambra and the city.|Breakfast was quite ok, although the egs and bacon were cold when we ate around 10:30. A very special thanks to Rafa who solved a problem for us which we had with a parking garage. This garage has nothing to do with the hotel but Rafa still occupied himself to us with succes for us. We might just come back, but please keep the hot dishes at breakfast warm. The location is perfect.