austin M.
Google
The service at this place is an absolute joke. After a long day at the F1 race, we returned soaking wet from the rain, only to be denied extra towels to dry off our belongings. I was standing there, dripping wet, repeatedly asking for a few simple towels, and was outright refused multiple times. The nerve of the young man who had the gall to snap at me, saying, “You’ve asked three times already,” as if I was the one being unreasonable! His colleague had directed me to him for the towels, yet I was treated like I was causing a problem.
And that’s not even the worst of it. They don’t provide basic necessities like toilet paper—just a single roll, after which you’re expected to go buy your own. The toilet paper they do provide to purchase? Feels like sandpaper, and you’re supposed to purchase more of it as they won’t give any freebies. Not to mention, no where in the posting did it say these basic necessities wouldn’t be supplied, so we wouldn’t even know to pack them.
Sure, the location is great, but who cares when the service is this abysmal and they’re too cheap to provide the essentials? We traveled all the way from Canada, and it’s ridiculous to expect us to pack extra towels, toilet paper, and shower gel. This place is an absolute disgrace, and I wouldn’t recommend it to anyone who values even a shred of decent hospitality.