Roomza New Orleans at Melrose Mansion

This was our second stay at Melrose Mansion in a year. ||Were here in 2023 and 2024 timed with the wonderful New Orleans Jazz Festival. We have our system down perfectly . We stay for a week on Magazine Street and then come for a week before/during the Jazz Fest at Melrose Mansion. The location is PERFECT not only for the Jazz Fest but for Marigny, Bywater, Faubourg, Treme, etc. For the festival it is a short very pleasant walk or cycle (Blue Bikes are the best) up Esplanade to the festival site. ||It is a very quiet hotel which we love and best of all you don't feel like you are staying in a hotel. It feels like you are returning to your apartment in a beautiful heritage building. Not too many rooms. We like to stay in Miss Kitty room. Miss Kitty and the neighbouring Prince Edward rooms have access to a nice private patio which is great to step out onto. ||Another plus is that the hotel is across the street from Buffa's my favourite bar and live music room in NOLA (I was worried before we stayed the first time that the noise from Buffa's would be a problem but it totally is not) My wife and I will definitely stay at Melrose Mansion whenever we visit NOLA (will be back in 2026) ||A very cool, boutique hotel. Don't stay in some corporate monstrosity in the French Quarter. Stay here!! You will love it :) ||Kudos also to Caleb and Brian. Very helpful whenever we have any issues or questions.

We enjoyed two nights in this lovely restored mansion. Gorgeous walk up and entry with a spacious common area, and enjoyable outdoor space on the veranda overlooking the pool. The manager had great history and stories, of the home and made us feel very welcome!. ||The room itself was all we needed for a short 2 night stay. Spacious bathroom, awesome shower, comfortable bed, nice little wet bar. We woud have loved it if there were a bit more comfortable seating arrangement in the room. A small sofa and coffee table, or at least a second chair would do the trick. We had a great time will remember tMelrose Mansion for a future stay.

I have never went to a hotel and Brian came out and said let me help you with your bags, and park your car. He even offered me a cup of tea. The room was absolutely breath taking. The bathroom was marbeled with a Huge bathtub. Roomza hotels take extra care of their guest. There was beverages and snack for us to enjoy for free. We also enjoyed a hot amazing breakfast. You will not regret your stay here minutes away from French quarter.

Booked a trip 6 months in advance. I had to call 6 times just to get a confirmation email. After being taken to our room at check in (not the room I booked 6 moths earlier because the new owner is rehabbing the selected room as his own) the concierge practically ran from the room. That's when we noticed that the AC wasn't on or so we thought. The bathroom wasn't particularly clean, so I used the lysol wipes from my travel bag and cleaned the bathroom. As I finish cleaning, housekeeping walks through the door. I did give them the dried, crusty, used towels that were in a drawer in the bathroom. We went to lunch and when we returned the room was still 78 degrees. Brian at the front desk (I was toild by the HVAC contractor that he is the general manager) called HVAC specialist and as we waited. I went to the front desk to inquire about another room we could move to and was told by Brian that they had no other rooms for the entirety of our stay. Back in the 78 degree room, the HVAC specialist confirmed that the AC would not be fixed before Monday as it was Friday, May 17, at 5:21 PM and all stores were closed. HVAC gentleman went to the front desk and reported to us that a room was available but we would have to change rooms a third time later in our stay. Interesting that the General Manager of the property told me that there were no rooms but told an outside contractor that they did have a room. Back down at the front desk, Brian told us we have to understand that things break and there is nothing he can do about it. Once we walked away saying we would need to find another hotel, Brian called and had a room for us. At that point, we didn't want to stay and the issue was not the AC. The issue was Brian's disregard for his guests, his dismissive tone and inability to get off a personal phone call to discuss the matter with us, and the biggest reason was Brian's inability to apologize or attempt to empathize with us. We are now 13 days later, 21 phone calls initiated by me and countless text messages, we have finally been refunded for our initial deposit. Interestingly, Brian has been kind, apologetic, communicative and understanding in every interaction since we decided to leave the Melrose Mansion.||We stayed at Melrose Manion 6 years ago and it was magical! Clean bathrooms, updated fixtures, so unique, perfect location, wonderful team. It was literally the reason we chose to return to New Orleans. This experience was more than disappointing. I can overlook a bathroom that needed a wipe down and having to move rooms because stuff just happens. What I cannot overlook is being dismissed, unvalued, disregarded, blown off and having to remind a manager of a boutique hotel that we are his guests. In a city so well known for their hospitality, The Melrose Mansion fails to deliver.

Thank you Caleb!!!!|Everything about our one night stay at the Melrose Mansion was great. Caleb (manager) was very welcoming and explained the history of the mansion while showing us around and helping us to our room. Our room was comfortable and clean. The location is perfect, we parked our car and walked to everything. I highly recommend!

This location is perfect. You are away from the noise of bourbon street but it's still a walk-able distance. The grounds are lovely and accommodations were perfect. We stayed in the Napoleon room. Highly recommend.

I had a lovely stay here for 4 nights in a studio suite in the secondary building. I arrived in the middle of the night due to a flight delay and a very kind security guard let me in. The hotel knocked some money off my stay due to my late arrival. Much appreciated.||The suite was spacious, clean, and had a great shower. The area was very quiet and well located.||Unfortunately, the pool area was unkempt and not inviting looking. The only negative about the place.||I would stay here again in a heartbeat. Maybe the next management company company rumored to be coming in can do something about the pool area. That's all.

My wife and I recently spent a week at Melrose Mansion, and it's safe to say it exceeded our expectations. Nestled on Esplanade Avenue, our suite was a perfect blend of luxury and convenience, complete with a full kitchen, washer, and dryer, and views that made every morning a delight. Despite ongoing renovations, we barely noticed any disruption, a testament to the careful planning of the mansion's staff. However, there was a curious case of a nightly alarm at 9 pm in the first-floor hallway. It became our daily reminder that no place is without its quirks. A friendly suggestion to management: finding a way to silence this unexpected feature would be much appreciated. One of the mansion's best features is its location. It's within great walking distance to all the French Quarter activities, making it a prime spot for anyone looking to explore the heart of New Orleans. And if you're a fan of jazz, Buffa's next door is not to be missed. Their Jazz Brunch on Sunday was an absolute highlight, offering amazing food alongside fantastic live music. For those looking to venture a bit further, renting an e-bike and riding up Esplanade to visit City Park is a must-do. It's a beautiful way to see more of what New Orleans has to offer, all while enjoying the city's unique ambiance. Overall, Melrose Mansion is a place we'd definitely recommend and return to. Its combination of charm, location, and amenities makes it a standout choice for anyone visiting New Orleans.