ROOST Cleveland

I travel frequently to Cleveland for work, and staying at Roost is by far the best option for accessing everything downtown Cleveland has to offer. The location is unbeatable and makes getting around incredibly easy. Asia, the concierge, is absolutely the best. Every time I see her, she goes above and beyond to make guests feel genuinely welcome. She’s extremely knowledgeable about the area and always has great recommendations. Her hospitality truly elevates the entire experience. Highly recommend staying here!

I was in town on Saturday and stopped by Roost to see if I can tour a room for an upcoming stay in Cleveland without an appointment. I wasn't able to which is understandable since I didn't have an appointment. This was not a wasted effort. The front desk concierge Tajay provided customer service, hospitality, and "sells" skills that I am excited to stay at Roost without viewing an apartment beforehand. You can tell by her excitement explaining all of the amenities and room accommodations that she loves her job and represents the brand with pride!

We come to Cleveland once a year and always stay at Roost Cleveland. Check in is simple, the rooms are spacious and the bathrooms are clean! It has a modern upgrade and space to entertain if you have guests joining you! The kitchen comes equipped with dishes, utensils and glasses for a longer stay. The building is safe, and the women at the front desk greet you upon entry and wish you well when you’re on your way! It’s located in the heart of downtown which allows for easy access to a plethora of restaurants. It’s always our go-to when we are here!!!

This was my first experience with The Roost. From the moment I arrived it was exceptional. It was easy to find, easy to park - the front desk employee was professional - had an exceptional personality and was very informatiive (I aksed her questions about the area, how to get to the venue I was attending that evening and general info about the area. The room was perfect - well stocked - quiet - had everything that I needed in the kitchen, bathroom - had a great tv and was amazingly clean. I would describe my stay at The Roost as perfect!

This is one of the nicest places I've stayed at. The place was spacious, high ceilings, beautiful huge windows with a view of the center. Walking distance to entertainment and restaurants. Super friendly staff. Clean room and classy design. All at a fair price. Definitely will stay the next time around.

We enjoyed our stay at Roost. Inside the apartments were clean and comfortable. We had everything we needed and a nice view of the city. Unfortunately during our stay there was a power outage in the building. The hallways and parking garage was dark and the elevators didn’t work so we needed to use the stairs. However, inside the apartments everything worked fine and the staff was helpful and accommodating. The manager was kind enough to refund 100% of our stay and parking due to the inconveniences. We were very happy and would definitely stay here again!

We highly enjoyed our overnight stay. We will definitely stay here again if we come to another event in Cleveland. The room was very spacious and had everything we would need for an extended stay. Go Cavs! What a great win last night.

We enjoyed our stay. The staf was firendly and helpful and accomoddating. The room was clean and nicely equipped and comfortable. I loved the location and being able to walk to so many things.

This was the first time there for me and my husband and the place is huge, the rooms are beautiful and very clean. The kitchen is equipped with everything you need. It was close to the casino and all restaurants and entertainment. We will make this an annual tradition for New Year's Eve.

Top notch hotel in the Downtown area, in the renovated May Company building. We had a two bedroom two bath suite. Everything is new, well stocked. Bring ground coffee, they have a drip machine but very little coffee for a three day stay. There is no housekeeping services for stays less than seven days. Managers on duty react quickly to requests. Onsite parking at an extra charge. Well located, we walked to the lake and the Rock Hall. There are also apartments in the building.

We stayed for 16 days. It has a lot to recommend it. Great location, overlooking public square. Big windows in living area; lots of light! Very quiet bedrooms, but they lack windows. Seems like a fire hazard? Kitchen not fully equipped; we had to purchase many items including sharp knives, a whisk, spatula, mixing spoon, electric kettle, drip coffee maker, cereal bowls, coffee mugs, cheese grater, measuring spoon. Only has one pot and one pan. weekly housekeeping minimal. Left floors filthy, made beds with damp sheets. The stack unit and dishwasher lint traps were full; dishwasher never did work properly. good security, well lit public spaces and easy parking, though not included. Pricey for the amount of problems we encountered. $5800

Really nice hotel with an "apartment" style feel. Good size rooms, comfy beds and nice amenities. We stayed there during the NCAA basketball tournament and this place is right near the arenas and the Casino. The elevators were malfunctioning throughout our trip, which was the only knock against this wonderful place.

Perfect accommodations, amenities and the staff were extremely friendly and helpful. Our room looked and felt like a well - equipped, modern apartment. The Roost beats any hotel stay. I will most definitely stay here whenever I'm in Cleveland.

A shady part of town after dark, this place has no front desk staff to speak with after a certain hour. There was no power in the building so lights, room phones, WiFi, air, elevators, refrigerators, etc. we're non operational during a holiday weekend. Needed to call EMS at one point in our stay and I had to take the elevator down to the main floor because EMS couldn't not figure out how to get to my room with the help of the front desk. Housekeeping was not great when it was scheduled correctly. I wouldn't stay here again.

2 stays for family Cleveland Clinic visits. 3 week and 2 week lengths. Indoor parking with 3 door entry security and solid security within with condo door strength. Quiet and isolated other than motorcycle traffic echoing through downtown. Condos on Ballpark and Downtown Square side. Outside after dark probably good idea with company. I worked Chicago area Law Enforcement for 40 years so I was comfortable. Right by Jacob's Field and Basketball arena. Comfy beds where you hear no noise and kitchen so nice I was afraid to cook. Great laundry units in condo. It made the long stay tolerable. Park on lower floors and take elevator up. My Truck was a little large for garage pillars. Glad the Roost was available.

Place is amazing. Staff great too. So pretty inside. If you are staying downtown Cleveland you gotta try it out. Super safe too. Thanks for the everything!

This former Clevelander came back for the holidays and was admittedly feeling homesick. A hotel in the former May Co.? I'm in! But this place totally exceeded all expectations. Terrific apartment, well appointed. Great view! A complete kitchen and a closet laundry with great equipment n quality appliances. Bedroom was tucked into the apartment so, although we were across the street from the casino, we slept soundly. Terrific location , central to the entertainment districts and anything you might want/need. (People: if you have never been to CLE, you are gonna throw DOWN! Soooo many good eats. Ideas for foodies: West Side Market n Gust Gallucci's -- GOTTA GO!!) Helpful staff. Secure parking, AND you park on the same floor that you stay on, so you are literally steps away from your vehicle. We can't wait for our next trip back home - and we will definitely stay at Roost!!

Why stay anywhere else in Cleveland?! This place is amazing. Beautifully decorated, super comfortable and spacious! Everything you need - to include coffee grinder with small container of coffee beans! Beds and bedding are divine. Great location!!! Highly recommend. Way better than a hotel!

This Place is weak on security and didn't make me feel safe,