ROOST Cleveland

This was my first experience with The Roost. From the moment I arrived it was exceptional. It was easy to find, easy to park - the front desk employee was professional - had an exceptional personality and was very informatiive (I aksed her questions about the area, how to get to the venue I was attending that evening and general info about the area. The room was perfect - well stocked - quiet - had everything that I needed in the kitchen, bathroom - had a great tv and was amazingly clean. I would describe my stay at The Roost as perfect!

We come to Cleveland once a year and always stay at Roost Cleveland. Check in is simple, the rooms are spacious and the bathrooms are clean! It has a modern upgrade and space to entertain if you have guests joining you! The kitchen comes equipped with dishes, utensils and glasses for a longer stay. The building is safe, and the women at the front desk greet you upon entry and wish you well when you’re on your way! It’s located in the heart of downtown which allows for easy access to a plethora of restaurants. It’s always our go-to when we are here!!!

Our stay at Roost Cleveland was amazing! We came from Toronto, Canada for the Guardians game and the hotel was in the perfect location for that. We got to our room, and there was so much space for just two of us! It was the size of a large apartment, with two bedrooms, two bathrooms, a full kitchen and living space. I was not expecting this but was so impressed with the coziness of it and how clean and modern everything was. We honestly chose this hotel because it was one of the most cost effective options on Expedia but you would think it wouldn’t be! The staff are very friendly and there are so many great amenities - definitely recommend checking out the gym and nearby restaurants. The only thing to be aware of is that buying a parking pass on the website the hotel provides you with, doesn’t work if you are coming from Canada. You’ll have to sort this out with the hotel when you get there but it’s very simple and otherwise every part of our stay went so smoothly!||||I 100% recommend this hotel to anyone, especially families, and would stay hear again no problem!

I was in town on Saturday and stopped by Roost to see if I can tour a room for an upcoming stay in Cleveland without an appointment. I wasn't able to which is understandable since I didn't have an appointment. This was not a wasted effort. The front desk concierge Tajay provided customer service, hospitality, and "sells" skills that I am excited to stay at Roost without viewing an apartment beforehand. You can tell by her excitement explaining all of the amenities and room accommodations that she loves her job and represents the brand with pride!

We highly enjoyed our overnight stay. We will definitely stay here again if we come to another event in Cleveland. The room was very spacious and had everything we would need for an extended stay. Go Cavs! What a great win last night.

This is one of the nicest places I've stayed at. The place was spacious, high ceilings, beautiful huge windows with a view of the center. Walking distance to entertainment and restaurants. Super friendly staff. Clean room and classy design. All at a fair price. Definitely will stay the next time around.

Overall, a great experience for a short trip to Cleveland. Roost was located right next to the House of Blues and a bunch of cute restaurants/eateries, and in walking distance to the Rock Hall and lakefront as well as sports arenas. While downtown in general has a bit of an abandoned feeling, this particular location is a bright spot. The staff were as accommodating as they could be, checking me in early and upgrading my room without my asking for it, and stashing my belongings after I checked out so I didn't have to carry them around all day before heading to the airport. The building is very secure, and the 2 bed/2 ba apt was gorgeous with high ceilings and huge windows, big comfy beds, huge tvs, a full kitchen, in-room laundry, etc., etc. Having roof access was also really nice! I didn't take advantage of all the amenities, such as their bike share or fitness and atrium spaces, but it was nice to know they were there. And it's pet friendly! Absolutely no complaints, though there was a small housekeeping/plumbing issue when I checked in (not gross, just some soapy water that got out of hand), which did not affect my stay.

We enjoyed our stay at Roost. Inside the apartments were clean and comfortable. We had everything we needed and a nice view of the city. Unfortunately during our stay there was a power outage in the building. The hallways and parking garage was dark and the elevators didn’t work so we needed to use the stairs. However, inside the apartments everything worked fine and the staff was helpful and accommodating. The manager was kind enough to refund 100% of our stay and parking due to the inconveniences. We were very happy and would definitely stay here again!

We stayed for 16 days. It has a lot to recommend it. Great location, overlooking public square. Big windows in living area; lots of light! Very quiet bedrooms, but they lack windows. Seems like a fire hazard? Kitchen not fully equipped; we had to purchase many items including sharp knives, a whisk, spatula, mixing spoon, electric kettle, drip coffee maker, cereal bowls, coffee mugs, cheese grater, measuring spoon. Only has one pot and one pan. weekly housekeeping minimal. Left floors filthy, made beds with damp sheets. The stack unit and dishwasher lint traps were full; dishwasher never did work properly. good security, well lit public spaces and easy parking, though not included. Pricey for the amount of problems we encountered. $5800

Top notch hotel in the Downtown area, in the renovated May Company building. We had a two bedroom two bath suite. Everything is new, well stocked. Bring ground coffee, they have a drip machine but very little coffee for a three day stay. There is no housekeeping services for stays less than seven days. Managers on duty react quickly to requests. Onsite parking at an extra charge. Well located, we walked to the lake and the Rock Hall. There are also apartments in the building.

Perfect accommodations, amenities and the staff were extremely friendly and helpful. Our room looked and felt like a well - equipped, modern apartment. The Roost beats any hotel stay. I will most definitely stay here whenever I'm in Cleveland.

Really nice hotel with an "apartment" style feel. Good size rooms, comfy beds and nice amenities. We stayed there during the NCAA basketball tournament and this place is right near the arenas and the Casino. The elevators were malfunctioning throughout our trip, which was the only knock against this wonderful place.

A shady part of town after dark, this place has no front desk staff to speak with after a certain hour. There was no power in the building so lights, room phones, WiFi, air, elevators, refrigerators, etc. we're non operational during a holiday weekend. Needed to call EMS at one point in our stay and I had to take the elevator down to the main floor because EMS couldn't not figure out how to get to my room with the help of the front desk. Housekeeping was not great when it was scheduled correctly. I wouldn't stay here again.

2 stays for family Cleveland Clinic visits. 3 week and 2 week lengths. Indoor parking with 3 door entry security and solid security within with condo door strength. Quiet and isolated other than motorcycle traffic echoing through downtown. Condos on Ballpark and Downtown Square side. Outside after dark probably good idea with company. I worked Chicago area Law Enforcement for 40 years so I was comfortable. Right by Jacob's Field and Basketball arena. Comfy beds where you hear no noise and kitchen so nice I was afraid to cook. Great laundry units in condo. It made the long stay tolerable. Park on lower floors and take elevator up. My Truck was a little large for garage pillars. Glad the Roost was available.

Place is amazing. Staff great too. So pretty inside. If you are staying downtown Cleveland you gotta try it out. Super safe too. Thanks for the everything!

This former Clevelander came back for the holidays and was admittedly feeling homesick. A hotel in the former May Co.? I'm in! But this place totally exceeded all expectations. Terrific apartment, well appointed. Great view! A complete kitchen and a closet laundry with great equipment n quality appliances. Bedroom was tucked into the apartment so, although we were across the street from the casino, we slept soundly. Terrific location , central to the entertainment districts and anything you might want/need. (People: if you have never been to CLE, you are gonna throw DOWN! Soooo many good eats. Ideas for foodies: West Side Market n Gust Gallucci's -- GOTTA GO!!) Helpful staff. Secure parking, AND you park on the same floor that you stay on, so you are literally steps away from your vehicle. We can't wait for our next trip back home - and we will definitely stay at Roost!!

Why stay anywhere else in Cleveland?! This place is amazing. Beautifully decorated, super comfortable and spacious! Everything you need - to include coffee grinder with small container of coffee beans! Beds and bedding are divine. Great location!!! Highly recommend. Way better than a hotel!

This Place is weak on security and didn't make me feel safe,