ROOST Cleveland

Wonderful Stay at The Roost Hotel – Perfect for Families! My family and I travel often, and The Roost Hotel has easily become one of our favorite places to stay. From the moment we arrived, Marshay and Ya Ya made us feel so welcome with their kindness and warm hospitality. The reception was friendly, and the check-in process was smooth. We stayed in a two-bedroom unit, and it was absolutely perfect for our needs. The rooms were spacious, dark, and cool—just right for a restful night’s sleep. The beds were firm and comfortable, and the darkness of the rooms helped us all get the rest we needed. The kitchen, with its huge windows, was another highlight—bright and airy, perfect for starting the day. We also enjoyed the stylish and comfortable common areas, which were great for relaxing or sipping coffee. The gym was a big plus—well-equipped and perfect for a full workout. It had everything we needed to stay active during our stay. This place is especially ideal for families with kids. We highly recommend The Roost Hotel and will definitely be returning!

I'm not sure why you would choose to stay anywhere else when visiting Cleveland. We booked a 2 bedroom apartment for a couple nights and it was so spacious and comfortable! Huge windows overlooking the downtown public square which was such a cool view when everything was lit up at night. Great and safe location with so many options nearby. We were in town for a concert at Jacob's Pavilion and this place couldn't have worked any better. Nicole reached out ahead of our stay to see if we needed anything and answered some questions about the rooms and building layout which was so helpful. We really felt welcomed and valued from the minute we checked in as Asia at the front desk was excellent and so friendly and accommodating. Karolina, the hotel manager also checked in with us after our stay so it is clear how much they all care at this place. This is our second visit to a Roost hotel and it certainly won't be our last. Do yourself a favor and check it as it is a huge upgrade over your typical hotel experience!

My husband and I recently stayed in a one-bedroom apartment. We did not choose the Roost directly, as it was the hotel from our Hotwire Hotrate. We could not be happier we ended up here, though. There is a full-sized kitchen and living room. The bedroom was quiet given the excellent location downtown. The staff were professional and helpful. The Roost has all the benefits of staying at an Airbnb with the added excellent benefits of hotel amenities and on-site staff in the event that you have an questions or challenges.

OMG, I'm gonna have a problem ever staying at a regular hotel after two nights at Roost. It was so amazing. The room is huge - a nice bedroom with a huge walk-in closet, a separate office room, washing machine and dryer in the unit, a beautifully fully stocked kitchen in which I could have cooked anything, a kitchen island with space for three to eat, a large living room with a huge TV, and a city view to boot. You know when you look at pictures of hotel rooms when you're doing a search and they look really nice and then you get there it looks like crap? I was thinking this was going to be like that but it was exactly the opposite. Was far better than I expected and the best part was it was actually less expensive to some of the better hotels in the area. The building also has a beautiful workout gym, a family community room, patio on the top floor which I never got to and it's two blocks away from the basketball arena and three blocks away from the baseball stadium. If you're there for the NFL or the Rock and Roll Hall of fame, it's a 15-minute walk. It's less than a block away from a street with all the chic and cool restaurants and the House of Blues, for people coming out of the local stadiums and arenas after events. Parking is kind of interesting, especially when you go in and out of the building, but it's very safe and very convenient once you figure it out. Finally, the staff is so friendly and accommodating - they walked me to my room because I never would have found it without somebody giving me directions and when I forgot my key and was locked out of the building, they worked very quickly and efficiently to get me another one. The building is very safe and secure and the surrounding areas are really nice. I felt very safe at night walking in and out of the building and in the morning walking out to get coffee. The units are a mix of short hotel stays like mine which are brief and people who live there more permanently, so it's kind of a combination of an apartment building with really nice rooms that people rent on a long-term basis and for rooms that are vacant, they rent them out as a hotel for people in town for short stays, like me. Don't ever stay at a regular hotel again!

Stayed at The Roost for 5 days and could not be happier. Just know going in they don't come everyday to clean room. Parking would be my only complaint as you have to pay a parking company on their app to get your parking pass. Other than that we had a great time there. It's very close to resteraunts and bars if that's your pleasure. Jack's casino down the street and Progressive field and Rocket arena within 5 minute walk. Desk personnel very nice greeting us all the time. Room was very large and clean with everything you need from dishes to pans if you want to eat in. Have read about problems with noise but we had none. Will return!!

5 stars isn’t enough. The hotel and amenities speak for themselves (in case they didn’t, incredible suites/room inclusions, 24hr hangout spots throughout the hotel, the rooftop and green are excellent) but what really made us feel special was BENJAMIN!!! He’s the man. He made us feel so special and welcome. We’re a coupla country hippies and he made us feel like royalty. You’ve got a FIVE STAR worker with him. He totally made our stay, and we still talk about him months later. Our next trip is planned and we keep saying “god I hope Benjamin is working!” Hahaha. The other staff were no less wonderful, but he made it exceptional. As is the whole establishment. ROOST is an Incredible place to be at.

Our stay was perfect! The rooms and property are not only stunning, but very clean and beautifully stocked with amenities. Asia at the front desk, though, is where my 5-star review comes from! We checked in for our birthday getaway and she was an angel! So kind and helpful but also personable… that girl is going places.. She even personally restocked our waters and slipped us a birthday card. That girl deserves a raise! I would also highly recommend finding other parking. There are garages less than a 5 minute walk that charge 1/4 of this price if you are only staying the night! 900 and 645 Prospect garages are a safe bet

Roost has officially been added to our list of travel Hotel chains! ||||This place was comfortable, clean, efficient and welcoming! We wish we stayed another night so that we had time to explore all of the amenities that it had to offer!||||We will most certainly be back!

Top notch hotel in the Downtown area, in the renovated May Company building. We had a two bedroom two bath suite. Everything is new, well stocked. Bring ground coffee, they have a drip machine but very little coffee for a three day stay. There is no housekeeping services for stays less than seven days. Managers on duty react quickly to requests. Onsite parking at an extra charge. Well located, we walked to the lake and the Rock Hall. There are also apartments in the building.

Perfect accommodations, amenities and the staff were extremely friendly and helpful. Our room looked and felt like a well - equipped, modern apartment. The Roost beats any hotel stay. I will most definitely stay here whenever I'm in Cleveland.

Really nice hotel with an "apartment" style feel. Good size rooms, comfy beds and nice amenities. We stayed there during the NCAA basketball tournament and this place is right near the arenas and the Casino. The elevators were malfunctioning throughout our trip, which was the only knock against this wonderful place.

A shady part of town after dark, this place has no front desk staff to speak with after a certain hour. There was no power in the building so lights, room phones, WiFi, air, elevators, refrigerators, etc. we're non operational during a holiday weekend. Needed to call EMS at one point in our stay and I had to take the elevator down to the main floor because EMS couldn't not figure out how to get to my room with the help of the front desk. Housekeeping was not great when it was scheduled correctly. I wouldn't stay here again.

2 stays for family Cleveland Clinic visits. 3 week and 2 week lengths. Indoor parking with 3 door entry security and solid security within with condo door strength. Quiet and isolated other than motorcycle traffic echoing through downtown. Condos on Ballpark and Downtown Square side. Outside after dark probably good idea with company. I worked Chicago area Law Enforcement for 40 years so I was comfortable. Right by Jacob's Field and Basketball arena. Comfy beds where you hear no noise and kitchen so nice I was afraid to cook. Great laundry units in condo. It made the long stay tolerable. Park on lower floors and take elevator up. My Truck was a little large for garage pillars. Glad the Roost was available.

Place is amazing. Staff great too. So pretty inside. If you are staying downtown Cleveland you gotta try it out. Super safe too. Thanks for the everything!

This former Clevelander came back for the holidays and was admittedly feeling homesick. A hotel in the former May Co.? I'm in! But this place totally exceeded all expectations. Terrific apartment, well appointed. Great view! A complete kitchen and a closet laundry with great equipment n quality appliances. Bedroom was tucked into the apartment so, although we were across the street from the casino, we slept soundly. Terrific location , central to the entertainment districts and anything you might want/need. (People: if you have never been to CLE, you are gonna throw DOWN! Soooo many good eats. Ideas for foodies: West Side Market n Gust Gallucci's -- GOTTA GO!!) Helpful staff. Secure parking, AND you park on the same floor that you stay on, so you are literally steps away from your vehicle. We can't wait for our next trip back home - and we will definitely stay at Roost!!

Why stay anywhere else in Cleveland?! This place is amazing. Beautifully decorated, super comfortable and spacious! Everything you need - to include coffee grinder with small container of coffee beans! Beds and bedding are divine. Great location!!! Highly recommend. Way better than a hotel!

This Place is weak on security and didn't make me feel safe,