ROOST Midtown

I can't say enough about how excellent my stay at ROOST. I was in Philadelphia for a particularly challenging project and coming back to ROOST (pun intended) was always the best part of my day -- right after getting that hard-earned cocktail which I usually found thanks to the accompanying neighborhood guide app. My apartment was spacious with beautifully laid hardwood floors, high ceilings and large windows that let in all of the best light. The interior design was perfectly appointed in a contemporary/mid-century modern aesthetic that put all of my own furniture to shame back home. The kitchen was stocked with all the necessities one would need for cooking up something or even just tucking into some take-out. I was particularly impressed by the coffee set up -- you can tell they invested in top-notch machines and all the latest accoutrements to brew the perfect cup. Oh and the bed! The sheets were feather soft and the mattress was perfectly firm; you can imagine how hard it was to wake up early and leave that soft cloud. The floors were very quiet and peaceful which made it nice to come back and relax and put on my own music on the little stereo. The concierge was always super helpful and answered any questions I had, or any directions I needed. The building was located three blocks from the City Hall train line which was exactly what I needed to transport myself -- I always look for centrally located lodging and this hit the mark. It was also about one or two blocks in either direction to the best restaurants and bars. I recommend Oscar's for a classic Philly dive bar or Dandelion two blocks further for a fancy cocktail and some delicious dinner. Basically it felt like I was living in an upgraded version of my home, or a home of someone I know who has the best taste and all of the coolest stuff. It has a really dialed in level of comfort and ease that did not go unappreciated. All in all I loved staying at ROOST. I actually was a bit sad to leave because I felt so cozy and taken care of there! It made me excited for my next stay which can't come fast enough.

If you are reviewing Roost as a hotel consider that this is not a hotel - and adjust your expectations. This is a long term stay and it is very well done. I gave 4 stars instead of 5 because there is no work desk in the loft. I read the website and expected somewhere to work. I was in town and needed a place to work while I was here. Roost fit my needs. It was quiet and accommodating. It had a kitchen with everything I needed to cook. The furnishings are attractive. You can login to your apple TV account. Two floors share the water station which includes still and carbonated water. For the coffee lovers it includes a chemex and one day's supply of coffee beans. You need to bring or buy more coffee. Oddly enough, the kettle is not chemex appropriate- so just be aware ha! The grocery options are not close- there is a small Target market nearby walkable to get you started. The lobby is tidy, the concierge are knowledgeable and courteous. The location has access to good food, and Rittenhouse Square, and not far from City Center. Overall this is a good concept and I will book again when needed.

Beware your alarm clock may mysteriously go off at 4 am. This place is pretty nice in theory but doesn't get cool when you crank the AC down. The water pressure is rough. Good location though...

We stayed here again and of course all the problems that they had last year have been corrected. The staff is always super helpful and friendly, Daniel still works here and he always knows about good places to go eat and about other cool things that are going on in the city.(Christmas Village at Love park, ice skating at Dilworth park etc..) Chris was also very nice and helpful with anything that we needed. The entire staff here including the cleaning staff is always very sweet and helpful. Isaac was very nice and came up in no time when we were having problems with our TV. I think they definitely have all their kinks worked out since they've been open for a little longer now. We definitely enjoyed our stay and would recommend this place to anyone looking for a great place to stay while in Philly. Great location, great apartments and great friendly and helpful staff.

Oh my gosh!!! My family stayed here for a few nights and it was amazing. I was concerned based off previous bad reviews, but it was spotless and the customer service was top notch. Only amazing things to say

Roost has been really accommodating for all the issues I went through

I always stay at the Bellevue for work travel, but it was booked, so I took a chance with the Roost. I literally want to move in there - its an amazing place to stay and so comfortable and QUIET. I will never stay at another hotel when I travel to Philly. So good!

In need of a spot to stay in Philly on short notice, my wife and I ended up staying at ROOST's Center City location over the weekend after Thanksgiving. Don't look for something that appears to be a typical hotel; this is basically long-term housing that is on the lower floors of an apartment building and only uses a couple of the elevators to service it. The doorman is where you check in; while there's a bit to cover, they were very helpful and informed us of where we could get filtered water, use the gym, etc. Perhaps the nicest thing is that it didn't have the same hustle and bustle (and sometimes loitering) that regular hotels have - so it felt much more laid back. The apartment we had was on the southwest corner (basically at 15th and Walnut). It's basically a one-bedroom apartment that feels very spacious, particularly compared to what I would compare it to in NYC. All of the kitchen amenities are new, although the only drawback (if you are a hardcore cooker) are the electric stovetops. There's a washer and dryer - convenient for longer stays - and the bedroom is nice and cozy - small closet with a bed that falls on the plusher side and a flatscreen TV. The bathroom is pretty plain and simple, but I did like the larger shampoo/conditioner bottles that were provided (relative to regular hotels). With modern finishes and, at least when we were there, a pretty reasonable price, what wasn't to like? Perhaps it was because of our location right on the street corner, but this part of town can be hopping at night, especially on the weekends. I'm pretty sure there's a jazz bar just around the block, as I could hear them play into the wee hours at night. Given that the building was on the older side, I was disappointed at how little soundproofing had been done...I would be miserable if that was par for the course during the week. Despite having a lot of big windows, I would definitely sacrifice the views for being further in at a unit that maybe(?) would have less noise filtering in from the street. Outside of the noise being a bit disruptive at night, though, I really did enjoy our stay here, and I would probably consider it next time I drop into town. It's very convenient, and the boutique nature is really nice as well, but the best feeling is that when you step into the apartment, you do feel that you are kind of at a home away from home.

Wow. Just Wow. We have traveled a few times during Covid over the last two years and each hotel has been gross, despite paying good money. The "dirty hotel room" experience has become the "norm" so I unfortunately started packing disinfectant wipes when we travel!!!!!! Anyhow, my husband found this hotel and it was comparable to the prices of other hotels. Honestly, it sounded a bit too good to be true--but shockingly, it wasn't! We were both completely pleased with our experience!!!!!! It was clean, neat, well stocked, the fridge was spotless and it even had an Apple TV that my husband could air stream Rocky our first night before we ran the steps the second afternoon. The bed was surprisingly comfortable (I hate a squishy bed) and I really enjoyed the linens/bedding. If I was forced to suggest improvements I would say for them to turn up the hot water a few degrees and to consider changing the airflow/exchanges in the bedroom. The fan runs constantly and I wish we could have adjusted where the blowing air flowed or how hard it blew (the exchange was on the wall to the side of the foot of the bed). We absolutely would recommend it and we would stay again.

Staying at Roost was a great experience. We travelled with our son and having the additional space of the 1 bedroom with living room and kitchen was so great. The location was wonderful, in the hustle bustle of midtown but great proximity to it all. Worth noting that they do not offer housekeeping services unless you stay for over a week - so as long as you are okay with that then I'm sure you'll love your stay there!

BEWARE ROOST MAY NOT HONOR YOUR RESERVATION MADE MONTHS IN ADVANCE. My family and I booked a trip from the west coast to Philly back in May. We planned on staying over a week and were traveling with small children. After agonizing over dozens of Airbnb's, and Hotels we were pleased to discover the modern clean and spacious looking ROOST. We promptly secured our spot, booked flights, and went about our business anticipating our trip. Earlier this week I needed to add on an extra day to the trip for a business meeting, I called and spoke to someone who verified my reservation and said he saw no issues with why we wouldn't be able to add a day, however I would need to confirm with Bethany. The next day I received an email from a gentleman saying not only would we not be able to tack on an extra day, but the reservation we had booked 3 months earlier was not going to be able to be honored due to a current guest wanting to extend their stay. We were moved to an Oakwood property that we did not select in the hours we spent making our decision where we wanted to stay. Their communication on our matter said repeatedly: "As you may know, ROOST is an extended stay hotel with an average stay of 2 months...", a fact I did not know given their website has a minimum stay of 6 nights and advertises ROOST as: "one and two-bedroom apartments for temporary and extended stays". The timing of my contacting them and this development left me wondering, had I not reached out would anyone have told us we didn't have a room? Would I have arrived late at night after a long day of travel with two toddlers and my wife to find we had no place to sleep? We selected ROOST for it's unique modern feel and were moved to the Oakwoods, a bland corporate apartment chain that feels like your accountant picked out the furnishings. I believe ROOST knows the difference since they went the extra mile to differentiate their property from places like Oakwood. I have stayed at the Oakwoods in the past and I am fine with it on business travel, but it's not the type of place would have picked for a vacation with my children if given the option. We have since canceled our reservation and found a cute Airbnb nearby. I would not recommend ROOST, particularly if you are not staying for 2 months, book at your own risk.

I stayed at The Roost last week and was very pleased with the accommodations. It's two floors within a larger apartment building and the one bedroom I had was clean and comfortable. Pros Great location in Center City Comfortable bed and extremely quiet for sound sleeping Nice towels, shampoo and bathroom amenities its new, so nice furniture and appliances Decent gym and nice outside terrace Cons It's not a hotel so there is no daily maid service and no bar or food They could add a couple of things to kitchen for arrival such as paper towels. Kitchen could also use a cooking sheet If you need an extended stay it's a lovely location and site and the front staff is very warm. I recommend it!

Three words about my recent stay at Roost --- Absolutely Loved It!! As a road warrior who misses his home greatly while traveling, I have stayed in hotels, extended stays, and corporate apartments around the world. I was blown away by the comfort, class, and remarkable attention to detail at Roost in Philadelphia. Who ever came up with this idea and created Roost is on to something big and I will definitely stay at Roost every chance I get. They can't grow into other cities fast enough! Here's just a few of the many highlights from my recent stay. First of all I love visiting Philadelphia so pardon my bias. Roost is located in the beautiful Packard Building. I love architecture and trendy looking buildings and this is one gorgeous building located in a fun (and safe!!) part of Philly. That alone makes it a perfect place for me because I love to get out and find fun new bars and restaurants when I'm traveling. I struck gold here. I knew I was in for something special when I met the super nice and knowledgeable concierge and got a read on the fitness center along with the many other amenities that Roost offers. That was just the beginning. As you can probably tell, I am not much of a review writer, but let me tell you, my suite--- make that, my new home away from home, blew me away. The guys who designed Roost have thought of everything. The airy loft-like floor plan is amazing and as good as any I've seen in other top-notch boutique hotels. I'm not much of cook at home either but the tricked out kitchen makes me want to become a chef now. Wow. All the way from a vintage red toaster that made me smile to fully stocked cabinets this place had it going on. They obviously had the best interior decorators around decorate the place because my suite left nothing to chance. Pictures, books, plants, cool rugs-- all of it, seemed hand selected for their own homes...and get this, it even had a big screen Apple TV. Somehow they preserved the history of the building and its high ceilings and turned the layout into an spacious and smartly laid out floorplan. Yes my own home was decorated by an expensive decorator but perhaps I need to show her how Roost did it. Yet, as nice and detail oriented as it was, it was also comfortable and cozy and for once I didn't feel like I was in yet another bland and lonely hotel. My bed was amazing as was the bathroom. I don't know about you, but if a hotel has a wonderful bed and bathroom I can usually overlook other shortcomings. In this case, I let the spa-like shower wash my stresses away. Do yourself a favor the next time you need something above ordinary and find a Roost. If you are half as happy as I was you'll be bragging to your friends too. Thanks Roost -- you nailed it in Philly!!

Came here from California to go to the Army-Navy game. Very helpful staff and nice condo like accommodations. Very centrally located. We were supposed to meet friends here also but due to expected snow storm they decided it would be better to not come. We were told it wouldn't be a problem for a refund. We were so pleasantly surprised. Would recommend The Roost to anyone visiting Philadelphia!

All of the amenities of a first class hotel with bigger rooms and the convenience of an extended stay building. The kitchen and the washing machine are a huge addition to the experience. Will be staying there rather than ritz which is right around the block.

My fiancee and I stayed at the Roost in a 2 bedroom unit on the 5th floor for 2 months (June and July, 2015). We were in Philadelphia for business and needed a comfortable place close to our office on Market street that would accommodate the 2 of us + our dog (medium sized Border Lab mix). We looked several options in the area and settled on the Roost based on the quality of the units, kitchen and laundry in unit, dog-friendly, adjacent parking, and the flexibility of the lease (we weren't 100% set on a return date). The Roost worked out really well for us. The price was very reasonable (relative to other apartment hotels and local hotels). It was easy for us to walk our dog in Dilworth park or Rittenhouse square. The location, while VERY convenient is in a VERY congested part of Philadelphia--traffic, construction, bars, restaurants, etc. The only real issue was in the nature of the lease. The sales person (and the lease) described the ability to extend the lease with approx 15 days of notice. We tried to extend for an extra week (with appropriate notice) due to business needs, but were informed that there was no availability. We were not happy at the prospect of having to relocate, given that we had 2-months worth of stuff and our dog. After a lengthy email exchange with the manager of the property, we were finally offered relocation to another 2 bedroom unit in the Roost (the Penthouse, which was an upgrade over our unit, for the same price as our original unit; they also handled the moving of our stuff...THANK YOU, ISAAC!!!). The only issue was that we had to move out for a day before we could move into the new unit. They offered to pay for another location, but we opted to go it on our own for 1 night. Was this a big pain? Yes. Did we feel that management was breaking the terms of the lease? Yes. Were we ultimately accommodated and treated well? Absolutely. In the end, I would return to the Roost. My take is that the management is still working out the kinks, and as popularity (demand) grows they will need to adjust their leasing terms. The Pros: -Easy reservation and payment processes -The staff (special shoutouts to Daniel at the front desk, Isaac who heads up facilities, and Daniel Cruz who manages the Roost) -The size of the units -Fully-equipped kitchen -Convenient location in the heart of Philadelphia -Adjacent parking with a GREAT staff -Nice rooftop gym and balcony The Cons: -Noisy and congested part of the city -Sparsely decorated unit (our first place had very little art or decoration, while the Penthouse was beautifully appointed) -Issues with extending the stay -Small(ish) washer and dryer