Rosedale on Robson Suite Hotel

We had a 3 night stay. The room was spacious and clean, if dated. Beds were reasonably comfortable but lacked support when you're used to a more supportive mattress. Breakfast an average affair, a modest selection, but this did include fresh fruit which was good. All staff that we encountered were friendly and helpful. Location good, lots of.options to eat out nearby, and walking distance to many nearby sights.

The Rosedale is the perfect place to start exploring Vancouver. The staff were efficient and very friendly. The room was spacious and well equipped. The beds were very comfortable and clean. Room service was excellent. Requests were handled very quickly and house keeping ensured the rooms were cleaned and well maintained at all times.|The room was recently painted with new carpet being added. We did note that overall the decor, furniture and fittings were dated and needed up dating.|We have stayed at the Rosedale on previous occasions and will do so again on our next visit.|The Rosedale is definitely a place to seriously consider when visiting Vancouver.

The hotel was well kept and clean with much greenery around. The room was spacious and included a small, but equipped, kitchen. The separate living room was a pleasant surprise. Staff were helpful both on phone and in person. The neighborhood was clean, quiet, and appeared safe. Many food options were within a 6 block walk. The experience was well above average for a hotel stay. I definitely recommend it.

There was much to like about this hotel. Room and bathroom were good, breakfast a little basic but welcome and perfectly acceptable. Service overall was good. In particular Tim (bell hop) deserves special mention - he went above and beyond to try to find stamps for our postcards! Concierge was good with help and advice with finding our way about. Well located with lots of restaurants nearby, although personally we didn’t enjoy Gastown, preferring to head the other direction for food. Overall an enjoyable stay.

Nice hotel in a very good location. They are suites so you get a lounge and equipped full kitchen and a large bedroom with 2 double beds. The decor is a little dated and tired but it's all clean and immaculate. Staff are all very pleasant and helpful especially the bell desk. It's in a nice safe downtown location with a huge choice of cafes and restaurants nearby. Enjoyable stay, recommend

Having traveled across Canada on The Canadian (4 nights on a train), I really needed some comfort and a bit of space, that I got here. Spotless and well equipped the room was more like a suite. Staff were great and the location was handy, walking distance of most things.||The reason for the title of the review, the logo and look of the outside of the hotel made me think it was going to be dated and a bit meh, it’s neither of those things…..very nice.

Great location |Room was spacious and clean. Beds were very comfortable, air conditioning a bit too cool and altering settings made no difference. Small kitchenette - we didn't use, but nice to have the fridge to keep drinks cold. Keurig coffee/tea provided. 7-11 across the street for bottled water, drinks, snacks etc. and vending machines on lobby and 2nd floors. Small, pretty terrace on floor two. Our shower didn't work and "maintenance will be a informed". Reading other reviews plumbing seems to be an issue so if you aren't a bath person - check the shower before settling in. Breakfast room on 2nd floor only for those with a "black room card" - we booked with Booking.com which is a white room card 🤷🏼. Excellent coffee, pastries and service from Dulcey Pastry next door. Croissants just like in Europe. Pool is a "lap pool"- but I struggled to swim in it. Good for a shallow splash. Didn't use hot tub or dry sauna, exercise equipment looked iffy. Laundy machines on every 2nd floor. All in all I would stay here again for the price and location.||

This hotel was booked for us by our travel agent, and didn't they do a good job. We arrived on Friday 30th from the UK, tired but excited for our first visit. The welcome at the desk was warm, yet very efficient. The room was spacious and perfect for our needs. The carpets might be slightly dated but more than adequate. The concierge was incredibly helpful on a number of occasions and gave us some useful tips. It has given us the best possible starting point for our Canadian adventure. Thank you.

Cozy and Upgraded Suite at Rosedale on Robson I stayed at Rosedale on Robson again and was happy to see the suite has been updated since my last visit. The living room looks super cozy -- love the pop of red from the cushions and the new artwork on the wall. There's a bathroom followed by a little kitchen area, and I was impressed that the drawers and cabinets are fully stocked with dishes, utensils, and cooking tools. Super handy if you want to eat in. The bedroom is in the back and has a nice city view from the window. It can get a bit noisy in the hallway at night since the doors to neighboring rooms are pretty close, but because the bedroom is farther inside, I didn't really hear much once I was in bed. Overall, a comfortable and convenient place to stay in downtown Vancouver. Great location and solid value -- I'd totally come back again.

Nice hotel downtown. There are about 16 floors with 14 rooms per floor. Our room had 2 full sized beds, fridge, stove with oven and microwave. The bedroom is separate from sitting area and the bathroom is separate too. It is not super fancy but it is functional.

Great location, very outdated interior. Staff super nice and accommodating. Just steps from yaleville and the sports stadium.

Stayed at Rosedale 10+ years ago when with the whole family, and decided to stay here again on this trip with the hubs. Booked reservations via Hopper. Easy enough check-in process, and parking available on premises at $22/night. For us, the hotel is conveniently located and within easy walking distance to most of the places we wanted to visit, including eateries we wanted to try. Our room was serviced everyday and staff are friendly. Bed is comfortable and we slept well. Can't complain really. We'd definitely stay here again.

I booked this hotel on Expedia and paid in advance so the price was pretty good. When we arrived to check in, we were upgraded which was great! We had a high floor room with a kitchen and living room. The bedroom had floor to ceiling windows and lots of light coming in and if one likes to spy on others, there were many condo buildings to look into! During our 3 nights, we didn't need to have our room cleaned daily but housekeeping was great to provide new towels, more Keurig cups, and toiletries items. The location was convenient and a short walk to Rogers Arena, Robson Street, and the casino. There were many food options close by including an Original Joe's attached to the hotel. A few of the elevators were smaller than the middle one but the wait wasn't too long. I enjoyed our stay here and would stay here again!

Amazing location, consistent service and courteous staff. A DWTN Van gem. Definitely recommend

We spent a couple of nights here as part of our Vacations International offerings. Normally we have family accommodations in this city, but we needed a break and used some points to have a mini vacation. Got a two bedroom suite and it was almost luxurious and such a welcome change! Impressed with the quick and friendly check in. Surprised to find they have a pool and hot tub but didn't come prepared for that. Really liked the big comfy beds, the little kitchenette, the shower water pressure. Plenty of elevators so you don't need to share ( in covid times). Sleeping in was easy with the thick drapes, and quietness. Location is terrific and so many things within walking distance. I've been warned that it can get crazy busy if there's a sporting event or concert happening at nearby BC Place though. Just around the corner to Costco, lol. Now we know about this spot, we'll be coming back again. Why no 5 stars? No shampoo/conditioner offerings and no free parking.

No Complaints here ! Why only 3 Star rating ? My room # 1809, had a lovely view. Quiet. Comfortable. Good Bed. Nice bathroom. Tub was great too. The TV, was the only thing that I found a little less than great. The sound was very " tinny " . I found all the staff, in the hall , in the elevator, at the front desk, very very helpful, friendly, willing to be of service and help for you. I enjoyed the pool and the hot tub, and the dry sauna. I like the location a lot. Very close to the Casino, the Yaletown entertainment dist. and a nice walk to Gas Town. DO NOT GO TO CHINA TOWN. it is over run with street people. Not SAFE at all. I luv Vancouver, but man, they sure have a homeless problem. Anyways, would I stay at the Hotel again ??? Yes. I was with a tour group, and they all seemed to enjoy the hotel as well. I have no idea what the room rate was, but nothing is cheap anymore !

Picked this hotel because of proximity to Canada Place as we will be going on a cruise. Weren't staying for the amenities. Got 2 rooms, 2 beds each. Was surprised that there was a kitchenette with a stove and a living room area. So granddaughter could watch tv in there and we could watch the news in the bedroom. Space is tight. One of the beds is flushed against the wall. The reviews said that there was continental breakfast. However when we went down to the second floor and showed them our room key, they said you had to be a timeshare holder. Clean rooms, staff are friendly. Ordered room service from Original Joe's twice. (It's the restaurant downstairs). Service was 15 mins or less both times.

Had a great one night stay here with my family after our cruise from Alaska. Took a pretty cheap cab ride from the airport over to the hotel. Check in was quick and easy. They have a big jug of fruit water, and some cookies in the lobby for the taking. They upgraded us to a 2 bedroom suite, which was really nice (especially after being cramped in a cruise ship room for 7 days!). Rooms were pretty large, cute view of Vancouver city streets. Living space was nice, we hung out there and ate some late night munchies. Location was GREAT! We walked up to Stanley Park (a little less than a mile). Night time there was a lot going on around here. Overall great place for the price!

I don't leave a lot of one star reviews, but thanks to quite possibly the worst service ever I feel this one is well earned. My friend had booked our room months ago through Vacations International (VI). She paid a considerable amount of points so we'd have a nice place to stay for a girls weekend in Vancouver. We arrived on Saturday afternoon and checked in, then unloaded our bags onto one of their luggage carts. I thought it was strange that the bellman, who was standing next to the door, neither offered to assist with the bags nor even to hold the door open for my friend as she wrestled our cart in/out the door. While she returned to our room with the luggage, I parked the car in their underground garage. The garage is small and the extremely compact spaces were difficult to navigate, even in my not-large sedan. I finally managed to wedge my car in between another sedan and a very large pickup which was taking up most of my space as well. Oh well, such is life in the big city. I headed to our room where my friend greeted me and said she was concerned at how dirty it was and wanted my thoughts. I actually grew up in the hotel business and worked in housekeeping over a few summers, so I consider myself knowledgeable about hotel cleanliness issues. It was clear this room had NOT been cleaned prior to our arrival. There was garbage and dirt on the floor. The bathroom sink and tub were messy (including hairs on the walls) and there was an unidentifiable white substance clearly visible on the couch. A closer inspection revealed that the room was not only dirty from the previous guest but had also not been detail cleaned in a long time. For example, all flat surfaces were coated in dust. There was caked-on dirt in the corners and around the furnace. The baseboards and kickplates were soiled and splattered. An inspection of the king bed revealed a tattered blanket, and a second blanket (intended for the pullout couch) was stained with a dark reddish brown substance that could have been blood, feces or hot chocolate. But...mistakes happen. And I considered this cleaning issue as a problem the hotel would readily take care of. Imagine my surprise when my friend called the front desk and they told us that, because we had booked the room through VI, they (the hotel) had no responsibility for the room being dirty. And that, furthermore, the VI housekeepers had gone home already so there was nothing that could be done. They also refused to move us to another room. My friend, who is a very persistent person and who had chosen our room expecting 5-star hospitality, insisted that someone come up and view the room. Soon a houseman arrived and noted some of the dirtiness. He said he agreed that it was filthy, but reiterated that the VI housekeepers had left so there was nothing he could do. My friend insisted the room be cleaned, so he did ultimately agree to clean it. He surface cleaned the bathroom and vacuumed the floors, which we appreciated. But we still felt we were staying in a dirty room. Shortly we returned to the front desk and showed pictures we had taken of the filthiness. The manager looked them over and said there was nothing they could do because VI is a separate operation than the Rosedale on Robson Hotel. It was at this point I felt we were in some strange, surreal situation. We had what was a relatively minor problem, and instead of fixing it they were treating us like second class citizens. The manager handed us a business card for the VI rep (who'd be in the next day) and then brushed us off as if we'd just wandered in aimlessly off the street, not as if we were paying guests at their establishment. Which, despite not having booked our room directly, we technically were! The next morning I awoke early craving some coffee. While there was a Keurig in the kitchenette, I craved real cream so I headed to the free breakfast buffet the hotel advertised. The dining attendant asked for my room key, which I presented. He then loudly announced I was not allowed at the buffet because I was a VI guest. I felt like Jack-from-steerage in "Titanic." I sheepishly asked if I could just get some coffee and creamer, which he begrudgingly allowed. Later, my friend spoke to the VI rep, who made sure our room was more thoroughly cleaned. While we appreciated the gesture, the damage was already done by the attitude of the hotel staff. In fact, I was shocked the next day when the doorman held the door for me. It was the one and only time I experienced friendly service at this hotel.

I stayed two days at the Rosedale on Robson and it was a great stay! Hotel's location is fantastic (in Yaletown, a few minutes walk from restaurants, bars, etc.). It's definitely the best location you can get in Vancouver. It's close to public transit and the subway station, although I ended up not even using it and just walking everywhere. Staff was super friendly and helpful. Check-in/check-out was quick and efficient. You can store your bags for free for the day after you checked out. Room/suite was really big, clean and comfy. My view over Yaletown was pretty nice too. I have zero complaints. There was a small kitchenette in my suite but I did not use it so can't really comment on the amenities. As many reviews mention, the furniture/decor does feel a little bit outdated - like early 2000s, but it's not a big deal for me so I still give 5 stars to this property.

Rose dale on Robson is superbly located next to Yaletown. A Skytrain whisks you from the Vancouver Airport to Vancouver City Center. It is an easy walk from the train station to the hotel. There are about 40 restaurants nearby as well as three Starbucks and a 7-11. It is only a block from the Vancouver City Library. The Hop on Hop Off bus stop is nearby and the concierge can arrange it for you. It is located within walking distance of Chinatown, Gastown, Vancouver Overlook, and lot's of great shopping. You can catch a City bus or trolly nearby. Stanley Park is assessable via bus. A Hop on Hop off Ferry makes several stops on the beautiful False Creek waterway and the dock is a short walk. You can catch a sea plane adventure near the Cruise Terminal also within walking distance. The staff was friendly and helpful. The room was nice.

This is quite possibly one of the worst hotels I've been to in recent memory. To be completely honest, some motels and Super 8's have better accommodations. The appliances in the suite are from the 70s and have not been updated in 40 years. The TV did not work and the closet was TINY. Such an impractical design and layout. I can't believe this place runs $350 per night. I will never stay at this hotel ever again. And I would never recommend it to anyone. Only thing good about it is the location.

One moment in time can alter and change a lifetime. Rosedale and it's remarkable staff did this for me. From their kindred spirits, warmth and smiles, the constant of staff whatever their title willing to go the extra mile for you, to the clean, renovated rooms that welcome you into a piece of tranquility in the city, the Rosedale was a lap of luxury for me during the healing of an injury I sustained earlier on. The insurance company booked me at the Rosedale and I was greeted by big hearted individuals that saw to it I had someone to hold a door for me and help me with the wheelchair I used at the time, to staff ensuring I had more than enough bottled water when the city renovations nearby saw to it the water was temporary unavailable to drink from or use. Ensuring I was taken really good care of they also welcomed me with juice and snacks, meaningful light conversation as able and a place, wow, surprised me too as I never thought I could experience this at a hotel but, Rosedale provided me a home away from Home. I wish them a Merriest Season. If you want a place to relax, be treated like the incredible person you are and the best of people to see you smoothly through your journey in or passing through Vancouver, this is a hidden gem. Fast to respond to any questions or hotel stay needs and ready to remind the world there is goodness in this world, you just need to look beyond the clouds, cliche sounding I know, maybe a little cheesy but it's true, Rosedale is the place to go. It forever has a home in my memories. (Great job everyone, and thanks again. That was one of the worst times in my life yet you brought sun and hope when I was drowning in rain and hope was getting harder to find. Bless you forever). (So grateful I can write again, progress not perfection xoxo--at Rosedale, they give this kind of reassurance and rekindled hope. Thank You. Special thanks to Jodi Speckman, Andrew(at time Bellman), Leuz Velarde, and all of you who made life a bright glimpse better. I appreciate You!) Joy Stewart West Coast BC

Great location and facility for the price, I've paid more and gotten less in Vancouver.. We will be back again soon.

When my friend and I first arrived in Vancouver we went to the hotel and asked if they could hold our bags until we could officially check in at 4PM since we were early, which the hotel staff allowed us to do. It was one of the positives to staying here and left a great first impression. The room was fine, for the most part. There are kitchenettes in every room, which also include kitchen accessories like mugs, pots and pans, etc... It was also nice to have a Keurig, but though there was an electric kettle, it didn't work very well so we ended up microwaving water for tea. However, I did like that in the room there was a suite/living area outside of the bedroom, which made sharing a room great. The couch had a pull-out bed, in addition to an extra blanket and pillows. There was a TV in both of the rooms, too, so my friend and I could have our own space. Some negatives were that after our first night there we expected our room to be cleaned during the following day while we were out, like any other hotel, so we were surprised to find that our room wasn't cleaned up when we got back. Also, in the living room you can hear spurts of loud noise coming from the ventilation, which made it difficult for me to fall asleep and the walls are very thin, so I could hear people stepping out of the elevator in the hall and walking to their room. The best thing about this hotel is the location. Because of its downtown location - walking to Yaletown, Gastown, International District, etc... was very accessible. Glad to know this is an option for when I visit Vancouver again, especially if I need to share a room again.

STEER CLEAR! This place is GROSS! I wish Negative stars were an option. We flew up to Vancouver, BC to attend my Mother's wedding. Our Aunt had booked a night here for us, on her timeshare with her points. Our flights were delayed due to the rain, so when we arrived at the hotel it was a little after 8pm. We were exhausted! We checked in and couldn't wait to settle into our room to sleep off the long day. However, when we got to our room, we quickly noticed that there were stains everywhere. Not like dirt stains, but BLOOD stains! There were blood stains on the bathtub, blood stains on the window curtains, and someone had even written their name in permanent marker on our pillow case! We called front desk to see about a room change, however, they denied our request because since we had booked with Timeshare points, this was handled by the VI desk across from them, which was conveniently closed. We shrugged it off and decided to lay in bed and watch some TV. The TV of course had a weak signal and we couldn't even watch TV! We called again to front desk to see if there was anything we could do. The front desk rep went to the back to speak to their supervisor. When she came back on the line she told us the same thing, there was nothing they could do because we booked using out timeshare points! This is a RIDICULOUS policy! Timeshare points or not, if you have a guest who is telling you there is still blood stains and permanent marker all over their room, you clean the room or at least bring new pillows! I honestly felt like we were on a prank show, it was that bad! The room we were in had doors leading onto a balcony, that of course, you cannot open because they bolted the handles shut from the outside! It was creepy, because the balcony had chairs and a table out there, but you can't get to it because the doors won't open. I would NOT recommend this hotel to anyone. You would probably find a better motel with better customer service in the crack alleys of Hastings!

Stayed here over Veteran's Day weekend to celebrate my boyfriend's birthday. It was our first time to Vancouver and were excited that we found a hotel close to Yaletown and all the hustle and bustle of the shops. We arrived, payed to park our car in their underground parking garage and noticed that it doubled as public parking as well. We were only staying three nights so we figured we would be okay. hotel elevators were tiny and the hallways looked a bit dirty but we really were only going to sleep there so meh. On the second night we were woken up in the middle of the night by a call. Our car had been broken into. Not just our car, multiple cars. They had broken the back window and crawled in taking with them a backpack with a jacket. Thankfully we didn't have any other valuables in the car. The hotel offered to reimburse our parking which was nice. Except that Canadian dollars are not as valuable as American dollars and therefore we still ended up losing money. We had to drive across the border with a broken back window because the day we were scheduled to leave was a Canadian holiday and everything was closed. If you still choose to stay here, don't bring your car. If you do, take everything out.

This was my first time staying at this hotel back in March and I stayed 5 nights at Rosedale on Robson Suite and it was great! I loved the hotel location, it was so close to Yaletown and to BC place and Roger's arena. Which is why we booked to go to a hockey game. Close to restaurants and bars, shops. For sure the best location and I will for sure stay at this hotel again. The staff are so friendly and helpful. Checkin and check out was quick. In our room there was two beds and a plug out bed on the couch. No complaints from me.

On the 2th of July around 4.30pm, while we were staying at the Rosedale hotel on Robson Suite, a bear spray had exploded on the 5th floor (we didn't know what it was then). We had been out in the city and took the elevator up to our floor, were the cleaning lady in the elevator told us there was a bad smell there. As soon as we exited the elevator we were met by a very strong toxicity in the air, and we literally couldn't breath (and starting coughing because bear spray closes the throat). The cleaning lady was only there to get a bag, and told us to go into our room. In the room we turned off the air conditioning which was on, and called the reception. They told us they were aware of the situation!? Why didn't they stop us from going to our room then? We asked them to call us back when we were allowed to leave the room. And hour later we call them again to get an update because they hadn't called us back, where we were told we could get out now. We went down to the front desk to complain, where we were met by smiles and robotic apologies. They tell us someone in a room next to us had dropped a bear spray which had exploded. The situation wasn't even bad handled, it wasn't handled at all. We asked for some kind of compensation for the experience we have had, but were told to write an email. We went out to dinner and came back a few hours later, were we still were coughing and feeling bad. At the front desk another lady stood ready, not able to do anything differently than her colleagues. We had to ask HER to call a doctor, to make sure what to do after having being exposed so intensely to bear spray. We go to our room, where the smell still sits in the room, and we call to ask for another room. It feels like no one has checked the floor for any signs that the bear spray still might be there. As we call the reception, she also tells us that we should have showered directly after being exposed, and that we should take off our clothes and wash it. Again, why weren't why notified about the danger before? We change room, and the next morning the manager is ready at the reception. He of course apologizes, but does absolutely nothing except to tell us to call our agency about compensation. Again, it's us who has to do something. Never have we seen such passive people. What would they do in a fire situation? Or other? Bear spray is extremely toxic, and we don't know how much damage it has done to us yet, as we have been exposed to it very intensely for a minute, but then for over an hour in our room (probably the whole night if we hadn't asked to be moved). Very unprofessional handled by the staff. We will not ever feel safe in their hands again.

I stayed here with my friends for four nights. It is conveniently located in a nice area of downtown Vancouver - not far from Yaletown. It is about six minutes from the Downtown rail station and the shopping centre. Great amenities, very helpful staff, and clean rooms. They helped us find local marts and called arranged a cab for us when we left. The only problem was: slow Wi-Fi. I mean, it was quite terrible from our suite. It worked best when we near the living room or in the lobby - which is such a shame for people visiting from another country and limited in terms of the what-to-do. I would not mind staying here again. Although the Wi-Fi was bad, it forced my friends and me to explore Vancouver the old-fashioned way: just walking around and asking people for tips. Thanks for the great stay!

Made reservation through Orbitz, thought price was pretty good. Two days later I get email saying my reservation has been cancelled because of "an error processing my payment". It accepted my credit card when reservation was made (if it wasn't a good credit card it would have not allowed me to make reservation). Checked hotel now, says nothing available for that day. So, I believe they overbooked (and price was too low), so they cancelled. This bit about the credit card is bs.

This was a great hotel with enough amenities to make the stay very comfortable. I really enjoy suites. I didn't have a need for the kitchenette, but I really loved that there was a stove, oven, microwave, toaster, and very large fridge available if I needed it. There were dishes and cookware if needed. If my stay was longer I would have purchased some food for breakfast. The hotel offers free breakfast, but it is very continental. Danishes, bread, fruit, yogurt, and coffee/tea and juice. The location is really fantastic for downtown and there are so many great places to eat around the hotel. The room had really amazing view too which is always a fun bonus. The only negative I have is being charged $2 to check our luggage when we checked out of the room and needed a place to store it before our flight. It was really obnoxious to be hit with such a petty amount of cash after dropping hundreds for our stay. We were not charged when we were checking in.

We're on the 19th floor! Yeah! Good all around views, I'd give this one a 5 star. We're on a Time Share, so people like us, don't get the hotel freebies, like lotions, shampoos, conditioners (not that I need that, but I'm used to having hotel shampoos to wash my hair @ least 1x a week). All the stores we went to, only carry 2-1 and I don't use that. But, once the clerk in the lobby found out I'm on Time Share, she said, I don't get one! Fine! In our room, we have everything else to keep us maintained for the next few days! It is clean, it is equipped with microwave, dishwasher, slow wi-fi in the beginning we couldn't log in for a VERY long time, I almost went downstairs & demanded help. It just takes patience, and I have that, but it can be VERY frustrating! Our closet is about 2' wide. We have 2 TV in our room. It's also a plus that we can open one of the windows, for fresh air without getting rain inside in our bedroom! There is NO FREE parking here. We are close to many restaurants, and a good walk away to Chinatown.

This hotel/timeshare condo is close to everything in downtown Vancouver. The hotel is walking distance from the train if coming from the airport. Rooms are one bedroom suites, with living room and kitchenette. The hotel has an indoor pool, dry sauna and a jacuzzi that's only open till 10pm though. The staff is friendly and helpful and there are taxis right outside the hotel entrance. There is a nice bar and restaurant too by the lobby area that's open very late. There are many dining options just around the corner from the hotel and tourist attractions are walkable or very short taxi or uber rides. This hotel is nothing fancy but its clean, safe, has comfortable beds and has a great location plus the rate per night is very reasonable.

Great staff. Gorgeous second floor garden patio. Excellent location. Large rooms. Great deal. Everything felt right. Went to Millstram Tacorea in Yaletown for dinner, came back to enjoy the beautiful patio. Went into the pool and sauna later in the eve. Great views. Also greatly appreciated checkout was at 12pm. Would definitely return. Was a wonderful getaway in the city. Thank you Rosedale on Robson.

They put us in a room over the bar/restaurant, it was noisy all night. We paid for a "garden view room" but the room was right next to the street. The workout room consisted of a few machines that looks like they came from the 80's and the pool was tiny. The furnishings in the room were very old and not in the best of repairs. When we asked for a refund because we checked out without spending the night it was so bad, we were told we were SOL. I would stay anywhere but here next time.

Very clean, excellent AC, the stuff is friendly. The room services were never missed, our rooms was cleaned every day. They provide all you need for comfortable stay, including dish soup, forks, knives, pans, plates, bowls etc. They also provide pretty generous amout soups, shampoos, k-cups so you can't run out of them. The rooms were very quiet, no noise, no disturbance of any kind. Everything was as expected for the price ( $300 per night ) Please, note that their check in time is 4:00 pm, but you can try at 2:00 pm. Thank you, guys !

Stayed here on several occasions and the location is great for everything. Hotel itself is clean and very accomodating it has a small kitchenette if your into cooking small meals. Took advantage of there pool which I fully enjoyed. Overall the price is reasonable for the area and there customer service is on point.

Surprisingly positive stay. The check in process was quick and friendly. The rooms were very clean and had a ful kitchenette which was extremely convenient and there was a keurig with coffee and tea offerings in the room. Overall the room was very clean. Location wise this hotel was fantastic super central between yaletown and gastown and close to May restaurants and shops. It's not a luxury hotel but incredible value for the price

There are hotels, and then there are suite hotels, and there, standing out in a field all by itself, is the Rosedale on Robson. It's not a timeshare, it's not your standard suite hotel, it's not a boutique it's... what you get when you gamble on Priceline. Normally I refuse to let Priceline choose my hotel, but with high rates over the Labour Day weekend, I needed some good news, and the 3-stars Priceline ascribes to this hotel had me reassured that the price was right. After the big reveal (once my money was paid), I Yelped the ROR and had that gut-check moment of "I knew I shouldn't have done this" queasiness. Oh man. 2.5 stars. What did I get myself in to? "Well this isn't so bad," I thought to myself as we checked in. Our room was ready early, the front desk staff is nice, and the location is great - away from the main chaos of Robson, close to BC place and Gastown, lots within walking distance. Sure the lobby smells like... what's that smell? I can't place it. Must be something someone just cooked in the restaurant connected to the lobby. Never mind, because our room is clean, spacious and has a kitchenette in it. That's handy. In fact, all of the things the other Yelpers said about this hotel - rude staff, dirty rooms, etc - are just not true! The staff are nice, the room is clean, the location is good, the noise is low. It's a great place for home base when adventuring in the city. Sure that smell in the lobby isn't going away, but I'm sure it will be gone by tomorrow. I can't quite place it. It smells like meat of some sort, but also maybe B.O.? Anyway, we'll just head to the room and hook up to the free wifi... well, only one device that is. For any devices more than one, it's $5/day. That's kind of lame. But you can sit in the lobby using free wifi on any device, as long as you don't mind the.... smell. What IS that smell? Okay, nix the lobby idea, we can share the one connected device in our room. The beds in our double-double are comfortable enough. The pillows work. While the air-conditioner is loud, fortunately it's cool enough we don't need it (really). So we can hang out in our room because every time we roll through the lobby... It's. That. Smell. Again. Damn it's convenient to have a kitchenette in our room. We can go to the IGA and the liquor store up the street, stock up on cheese and wine, and have a little happy hour in our room. Because we can only imagine that the restaurant has the same smell as the lobby. Well, three days are enough. Checking out was easy enough. They even offered us until 1pm to check out. That's nice. But we want to go exploring on our last day, so we ask them to hold our bags. Unfortunately this costs $1 per bag, and the two carry-on roller-boards have to be chained up outside. Yeah it's covered, but it's outside. And our laptops are in those bags. And the guy checking the bags is pretty rude about our concerns. So that sucks. But we get him to relent and keep our bags in the back office. Dude, if you hadn't charged us $3 I would have tipped you more than that. Well, not when you were being rude, so scratch that. At least when we came back to get our bags, they were there, nothing missing, and he was much nicer. Helpful even. So yeah, the rooms were not like everyone else said they were. Actually quite nice rooms. And the staff? Mostly friendly. But damn. By day three the stank in the lobby was making us queasy. And we were happy to leave. If they could fix that smell, this would be a 3 or maybe 4 star review, but honestly it was a real turn off. I hear Febreeze works pretty good. They have that in Canada, right? Oh, and the elevators are pretty slow. I probably won't stay here again.

For what you're paying for and the location, this place is almost as god as it gets in Vancouver, BC. I booked this place when my dad and aunt came to visit me in Seattle, and I wanted to show them the jewel that is Vancouver. The room had two doubles and a sofa bed and could easily accommodate 6 people. I wish I booked this place when my mom and brother visited, but now I know. The room had dishes, a sink, a microwave, and a refrigerator, so it's a great pre-party spot. It was also very clean and well maintained. And best of all, it's walking distance to everything in Vancouver. Great room for large parties, parties in general, and anyone who wants to be close to the action. Stayed August 2012, traveled with family

GREAT location. Easily accessible to all the fun downtown spots. However, the bed was a bit squishy, the bedding smelled of BO (eww), and there was an all night long noise... Sounded like a mix between someone tapping, a lose animial, and water leaking/dripping... I guess it didn't help that I was in one of the rooms numbered xx13... Elevator was slow too, and it isn't cheap.

During our recent stay in Vancouver, we picked the Rosedale on Robson because of its proximity to GM Place, where we were attending a concert. We were not disappointed. For reasons unknown to me. we were upgraded to superior room. This gave us a lovely, tucked away, corner room, with a king-sized bed, on a high floor, which made for a very relaxing environment. Accommodations here are not fancy, but are clean and comfortable, and, for being right on a very busy street, amazingly quiet. The staff were all very friendly The location, besides being close to our concert, is just steps away from Yaletown on one side and the heart of Robson street on the other. Things that were not really drawbacks for us, but might be to someone depending on what you are looking for: Despite having a kitchenette in the room, there is no real eating area/table. Also, we could only stay parked in their garage until 1:00 PM on the day we checked out. We were planning to head out of town at lunchtime anyhow, so did not really care. BUT, most anywhere else I've ever stayed, I've been able to stay parked until much later on check-out day. The continental breakfast was pretty bad. The bread was stale and they ran out of yogurt. We did not even bother. The husband says this should cost them a star. Instead, I only took a away half a star. But, with the current exchange rate, three-and-a-half stars American comes out to four stars Canadian, and so they are back where they started. Seriously, the "complaints" are minor. The Rosedale on Robson gave me a good night's sleep in a safe, convenient location and at a good price. I would definitely stay here again.

We stay here as part of Vacation International (our timeshare). We LOVE the location. Its close to a lot of great venues (especially if you love sports). But, the rooms have occasionally been less than impressive (ie, clean towels found on the floor- likely from falling off the shelf- upon check in, damaged baseboards, minor imperfections). The "fitness center" isn't remotely close to acceptable. It consists of a few very out of date and not totally functioning correctly, pieces of cardio machines and thats it. It is also located right infant of big glass windows so anyone walking by on the street (and a lot of people do) can stare at you as you try to run on their questionable treadmill. This was a big disappointment for us. However, due to the location and the not affiliated restaurant and bar located off the lobby doors, I'd still give them 4 stars.

Our timeshare owns several units in this building. We choose it initially because of the location. Took the Amtrak up form Seattle-area. Was a quick walk from the Sky Train. Our room was on the 15th floor & we had a grand view of the city. Much of what we did was walking distance - taking the ferry to Granville Island, walking to/from Stanley park, Gas Town, eating, Sky Train etc. Staff were helpful suggesting several places to eat. Rooms were clean. There was a bit of street noise, but nothing atrocious. We even used the Steam & Dry Sauna every day of our stay. We'll definitely be coming back again!

This hotel or motel is on the end of the Robson corridor after all the action is over. I figure it'd be a really noisy place to stay over night because of the traffic and such, but it seems busy and for tourist without a car, the location is ideal. Not a big chain hotel, the rooms are clean and cheaper than usual. Very basic decor and standard in every aspect, there is a restaurant and parking. But since it's so close to other restaurants, you want to go out and eat.

Stayed here for one night, booked online prior to reading the reviews and as with a previous poster had that sinking feeling once I started to read through. That's where the experience changed for me. The counter staff were very pleasant when we arrived. Check in was a breeze and had us on our way quickly. Once we arrived in our room it put me at ease. While the room shows its age a bit it was very clean and was perfect for a short stay especially at what I paid for the room. I must admit I've never stayed in a suite hotel and with that you do get some interesting smells when heading down the hallways but that was minimal. Currently there is no restaurant in the hotel although they are adding a Original Joes which will be a nice addition. I found many amenities within a short walk. Restaurants like The Keg, Earls, Yaletown Brewing. Didn't get a chance to take in a Canucks game but Rogers Arena & BC Place are 3 blocks in the other direction. All in all I would stay here again if I'm passing through.

The hotel is cute and very retro. Great vibe with incredibly friendly staff. It's convenient to lots of eateries and shopping. Thank you for the hospitality.

I stayed here for a conference which was at the Fairmont. The location of the Rosedale On Robson was good, being close to Yaletown which has a trendy strip of restaurants by day, that transform into nightclubs by night. Chinatown and Granville Street are also close by. There's bar/lounge inside hotel called Rosie's. The suite we were offered had a kitchenette, hide-a-bed,living room and bedroom. Being that it was high up, it gives you a good view of the city and surrounding areas. I found it more expensive than other hotels I've stayed in, with extra costs of things like internet. Although I did get a discount upon checking out. The train station to the airport is close enough to the hotel that you can go walk. Left my phone charger there and they were kind enough to return it. I found the service somewhat a bit disorganized. It worked for our conference, though I think I would like to try somewhere else if I was to visit Vancouver again.

Recently stayed for some shopping, eating and a concert. Blocks from the stadium, easy walking for Robson street shopping, yummy ramen noodle restaurant around the corner. Cons: -The room temp gave me some grief... it wouldn't go lower than 68 degrees; with the warm summer days and the sun beating down the window made for an unpleasant guest. -The curtains in the bedroom didn't nearly block out enough of the morning light. In an attempt to adjust it, pulled to one side, more light shone thru, pull to the other side, light came thru, etc. Comical, but annoying. -As of 8/1 they charge $5 per device for internet. Con at the time since we were there in late July Pros: -Julie, front desk staff was terrific. Same for Alex, VI staff person. Very informative, friendly and helpful. -It was only $16 a day for underground parking, not bad for a hotel.

When I pay a good amount of money to stay at a hotel that is 20+ stories tall downtown, I assume at least the elevators work. Wrong. It took over 20 minutes on 4 separate occasions within 72 hours. (one was 40 minutes, on checkout with our luggage). I watched as 1 working elevator opened and closed full of people 7 TIMES until my wife furiously descended the stairs and I squeezed in with the bunch. Also, the pool/Jacuzzi oddly overlooks the street, so passers by can oggle you (or wife) while you are attempting to relax. Also beware of hidden WiFi fees for *more than one device* if you are not using the hotel lobby wifi. So after all of this griping, why 2 stars and not 1? Location. That is all.

For the price in the downtown Vancouver core, you can't really expect anything better. I actually live in the GVRD and wanted a staycation in my own city, so I decided to book a night. I know how much Vancouver hotels can cost... it isn't cheap. I wanted an affordable but comfortable stay, and read good reviews. I got a very good price through Hotels.com; it specified that I couldn't select my room until check-in, which was just fine with me. Check-in was friendly and helpful. Lady at the front desk needed to put a $100 hold on a credit card for any potential damages. The card didn't go through on her machine on multiple tries and ended up having to try another, but didn't miss a beat throughout. Didn't get the breakfast included in my Hotels.com booking, but the lady was very honest in saying there's plenty of great places to eat in the area (true!!) Room on the second floor, nice big suite. No smokey smell, street-view, simple and generic hotel furnishings but very comfortable. TV in the sitting and bedroom. Bathtub and ample sink 'space' for toiletries. Quiet. Heard a few ambulances/late night calls from the street but barely anything to keep me up. Took a bath and had a good long look around the bathroom where wear and tear show most obviously - it was kept clean and no rust/cracks that I could see. Took the stairs up and down each time since we were only on the second floor, the one time we took the elevator (there are 3) it was speedy. Checkout was quick - handed back our keycards and were on our way! In regards to the wifi - I didn't find it painfully slow. Maybe not as fast as I'd have liked, but not impossible to get access to anything. There's also Shaw Wifi throughout the building so I switched to that if the buildings' own was being a bit sluggish. Would stay here again for an affordable experience. Can't beat the location - you're literally half a block from Robson, a block from the skytrain station, close to the bridge with so many restaurants in the area. When you're visiting you're only really in your room for sleeping/showering, I don't need anything too luxurious. Most of the time you're out and about. But this was a great place to rest my head after a fun time in Vancouver.

Picked this place solely due to its stadium proximity and was pleasantly surprised. Beautiful pool. Marble with elevated spa. Very family friendly but not a noise to be heard... at checkout they gave my daughter her choice of toys from a wooden pirate's chest, and the firehouse across the street gave us a free mini-tour! Three tips: #1. Don't sign up for wireless in the lobby from default login... its half the price just to have it added to your bill. #2. Skip the restaurant in the lobby and eat at one of the many fantastic restaurants within walking distance... there's even a MacDonald's fifty feet away if you're indulging. #3. Vancouver library a block away is great place for pics. BONUS: Was the least expensive place four star I've ever stayed at in Vancouver.

Honest Staff! i forgot my iphone on the bed and called when i noticed it missing shortly after leaving. It was located in laundry and couriered back to me. They easily could have kept it but did not. Packaged it up nice to protect and shut it off for me. Save me a huge hassle and a lot of money replacing my phone! Also nice rooms for price point, only thing was the bathroom light didnt work unless the main lights were all on.. kind of annoying but good otherwise. Walking distance to Rogers Arena! Stayed 1 night and would stay again for a night in Vancouver if needed :)

The lobby looks dated and unappealing but our room was great. Beautiful views. Great amenities. Great location. Good value.

I read all the reviews on here and thought it looked like a nice place to stay, so I booked us for all 9 nights we were in Vancouver. They gave us a discounted rate for staying so long (I think it was corporate rate) but I realized that didn't include wifi so I called and they comped the internet since we'd be staying so long. When we arrived we were told that only one device was covered for wifi and it would be an additional $15/day per device. My boyfriend does this (networks) for work, and that's the whole reason for the visit. Since I'm staying with him I need to entertain myself while he's at work and I use the internet for that. So we need at least 2 devices, and that's before our tablets and 3rd laptop. We got to the room and the internet was shotty, we had to keep putting in the password. If they are charging $15/day/device, you'd think they'd be able to afford the best of the best, highest speed internet. But after the first day, we discovered this was absolutely not the case when the internet went out. We couldn't log on at all, and when we called the desk they said "maybe it will be fixed tomorrow",, tomorrow came and it was "maybe tonight" but the bf had some coworkers coming in to join him & stay in the same hotel. We all cancelled our reservations and went to Georgian Court (which was great). They were allowing guests to use wired internet at their single kiosk for 15 minutes at a time but the line was full of angry guests...it was not pleasant waiting in line to find a new hotel. That's not all, the kitchens are from the 50's- completely metal and grimy. Our fridge wasn't working so we had to ask someone to come show us how to turn it on. Being so old it was hard to figure out the little plug in the back controls the temperature. The beds were hard, but I don't mind that usually. These were bad though. The carpets were gross & grimy and the bathroom was too small for 2 people. There were no full length mirrors and the lighting was bad. The breakfast was decent at least. Fruit, muffins coffee & tea-continental breakfast. But the exercise room was pitiful. I thought it was a storage room when we arrived, but when I went to use it, yikes. It is on the ground level, with window walls looking out to the driveway where people and taxis come & go. There were a couple of outdated machines, one was unplugged and "out of service" sign was on it. There were white stains on the curtains (I can only imagine) and what looked like vomit stains on the carpet. This would be an ok place to stay (for less money) if you were going to a game or just wanted to party and were leaving the next day. And didn't have to shower. The shower curtains are really cheap and suck in while you shower, so you have to push them out or put weights on them. This results in a flood every time you shower and there isn't enough space in the bathroom to hold all the towels you will need to use to mop up. It feels like everything in this hotel came from a garage sale. There wasn't even any stuffing left in the couch. It's gross, I would never stay here again unless it was free. Even then only maybe. At least the staff was friendly and accommodating. I almost feel bad leaving such a bad review. The owner should stop being stingy with the money you charge people and splurge on quality furniture, flooring, internet, etc. Stop buying from old estate sales.

First of all, the only reason we stayed here was because they had an indoor pool and spa that my husband wanted for our two day, one night visit to Vancouver. We arrived, and the lady who checked us in was very nice and helpful. She directed us to the local currency exchange place and gave us our parking pass. We had the bell boy take our luggage upstairs to our room. He was very nice. The views are poor unless you like looking at other hi-rise buildings. We reserved a King Suite. On the reservation, I requested an ocean or mountain view. We got a very small partial mountain view to the north between other downtown buildings. Upon asking at the front desk, they said all King Suites are at the same part of the building, so even if they had another one available, we wouldn't get a better view. Quiet rooms. We were a bit upset that the room is right in front of the elevator doors. We thought the noise from the elevator use might make our stay unpleasant, but in fact, it didn't matter. The rooms were very quiet. We didn't hear any of our neighbors. Horrible wi-fi. The problem occurred when we tried to connect to their wireless internet. We relied heavily on being able to connect while in the room so we could look things up and access our saved data (all online). Sure, the room had free wi-fi, but with connection levels at 1 bar or less, what's the point of having it at all? PLUS, we could only barely access the internet in the front room near the hallway, NOT at all in the bedroom where we wanted to chill out in bed and maybe watch something on the internet, like Netflix or Porn, who knows, but no matter what we wanted to watch in the bedroom, we could not, because there was no signal in the bedroom! AND, the router in the hallway was right next to our room! You would think we'd have a very strong connection! The room is not that small that the connection should suck so badly. When we inquired about the internet connection in the room being next to nothing, the lady (different from the one we registered with) tried to give us some BS about how we should NOT connect to their other wi-fi network and that we should disable Bluetooth as these things could interfere with their main wi-fi network connection. This was BS. We're not dummies. She was reluctant to do anything about our problem and didn't seem to care, so we gave up on it. The spa temperature wasn't hot enough. The pool and spa were nice, though. They also have both a dry and a wet sauna. The bathroom was small. We are both tall people (34" inseams), and we could barely sit on the toilet because of its location with a wall right in front of it. It was a task to get on and off the toilet. The bathroom is the size of those found in Super 8 and Motel 6 rooms. Like the review star rating says "Meh. I've experienced better.". This place isn't worth the cost.