Roset Hotel & Residence

We had an enjoyable 7-day stay at hotel Roset in Bratislava this last November. The amenities, the service, breakfast were all excellent. For the purpose of our trip, the location was very convenient and within walking distance of our meetings. The room was very spacious. The bedding was on the side of firm but confortable. The tramway noise was controlled. Breakfast was very varied and plentiful with service was remarkably one of the best of our European travel. We highly recommend a stay at this hotel.

Overview: nice and super big rooms!Location: centrally located, 10-15 mins walking distance to most attractions like Bratislava Castle, Old Town Hall, Michael’s Gate etc, tram stations just within 2 mins away! Breakfast: good choice, particularly impressed when they extended the ending time by 10 mins on a Sunday as there were a lot of new guests the night before who might not have been aware of the ending time! Service: nice and friendly staff! Cleanliness: spotless from what I can see which is nice! Rooms: I thought I was staying in a flat for a second, super big and roomy, with sofa, a separate living area, impressive! Facilities: good gym, but the sauna costs a bit which is unexpected (and rare, consider it is a decent 4*…) so didn’t use it, and the lobby was a bit dim when I checked in at night, but not a major issue.

We stayed in suite 305. The room was perfect, very large, divided into two large and beautiful spaces with a living room and a kitchen. Everything was very clean and had everything. The staff service was excellent. Everyone was attentive and everyone helped you with everything. The location was perfect in the old town. I loved it. This is my hotel in Bratislava for the next few times. I loved it.

We had a 2 night stay at the Roset Boutique Hotel in the Camelia Penthouse Room. It was very very spacious (almost too much). We had 2 bedrooms each with its own full bath on 2 different floors which was perfect for our group of 2 couples. However, the spiral staircase, while decoratively stunning, was a hazard. My husband and I had the 2nd floor room and left our luggage in the living area as we didn't want to even attempt to negotiate these stairs with it. ||This room also had a large rooftop furnished terrasse with incredible night views of the Castle and the spire of St. Martin's Cathedral. It was a wonderful place to sit after a long day of site seeing.||The bedrooms and bathrooms were very clean. The bed was comfortable but the "modern" low night stand was almost not functional and pillows were flat. In fact much of the furniture in the living area was also too low to be functional. The bathtub was great and large with plenty of hot water but an adventure to get into and out of. ||The kitchen was well equipped with a large refrigerator, kettle, coffee maker etc. Breakfast was good with plenty of options. ||Location was perfect --- walking distance to the Historic District, Market, River etc. and Trams right outside the front door (although they are pretty noisy so request a room not on that street).

Booked the room directly through their website and got the best deal - lowest price on their suite + free parking. The room was huge and had a balcony. We were only supposed to stay for one night but ended up extending by one more night, as their rates were so reasonable and the room was super nice. Breakfast was amazing, staff were really accommodating, they even had a gym with proper weight machines and free weights! Already planning my next trip to Bratislava, and for sure we'll be staying here again.

This elegant hotel is in a great location. The staff is helpful and professional, and the rooms are spacious and beautiful. The breakfast is varied, the food is good quality and beautifully presented. I will definitely stay at this hotel again and recommend it.

I checked into the Roset hotel late in the evening of October 31 and stayed there till November 7. Upon checking in, I noticed that the bathroom sink was clogged and did not drain. I planned to report the issue first thing in the morning. Later that night, at around 3:30 AM, I woke up to find that the bathroom ceiling in my room was leaking heavily from multiple points. There was water spreading across the entire floor, which was flooded and had become a big puddle. I attempted to reach the front desk repeatedly for over an hour, but no one was answering - apparently there was no staff available overnight. I spent the next two hours trying to contain the water with towels and bathrobes and ensuring that it didn't reach the bedroom area. In the process I became wet and lost several hours of sleep (while jet lagged). By morning the leak had subsided, though the floor was still damp (with all the towels on it). I reported the situation and was moved to another room by early afternoon. However, unlike the original room, the new one has no washing machine, so I was basically downgraded. I emailed the hotel manager about this and I never heard back from him. I find it outrageous that a guest had to endure such a serious incident and the hotel manager didn't even bother to lift his finger to apologize or indeed to respond in any way, shape, or form, let alone offer an upgrade (which is what would have happened immediately in any professionally run establishment). Other than that experience and the manager's severe unprofessionalism, which ruined the visit, I should note that the hotel is really old and not in very well kept shape, with problematic infrastructure. The free breakfast was underwhelming (e.g. cheap orange juice from concentrate served) and I never had it again after the first disappointment.

The hotel is really unique with very spacious rooms (never experienced anything like that in hotels). breakfast was decent and we were entitled for free parking since we booked directly via they're website. highly recommended.