G B.
Yelp
The location of this winery is exceptional and the views spectacular. However, the staff are an entirely different story. My friends and I were celebrating a 65th birthday and planned to use the picnic area for snacks and cake (a canopy area with 4 or 5 tables set away from the wine store and restaurant). As we were settling down to enjoy some snacks and cake, a staff member rudely advised us this is not allowed and especially if we did not have any Rosewood products on display (we planned to buy the honey, as it is a staple in our home) we were stunned by her reaction, by her rudeness and by her unfriendly demeanor. we quickly realized that we were not welcome and without hesitation starting to collect our belongings to leave, while doing that a second staff member rudely advised us of the "rules" under this canopy, basically not welcome. We felt so uncomfortable, uneasy, and hurt with such inappropriate behavior. For years I have proudly introduced dozens of friends and family from overseas to this beautiful establishment. This was the last time I or my friends will ever set foot in such a place. For those 2 miserable staff members, learn to show a little kindness, it works wonders with people.