Aksel
Google
Absolutely disastrous experience in all aspects - horribly rude service - massively delayed delivery - ineble food.
We ordered online and waited for over an hour, but delivery didn't arrive, I called them, a very rude, patronizing and highly unfriendly man on the phone kept interrupting me constantly, claiming the food has been delivered to our hotel reception, even though there is no reception at all in our hotel, I asked him for a clarification but he just hang up and didn't pick up anymore.
Half an hour after that call even more rude delivery guy calls me saying he is about 10 minutes walking distance from our hotel, commanding us to come to pick up the food from his location.
My Girlfriend started walking to the location the delivery guy sent me, she walked to the location only to see that there was nobody there. I called the delivery guy, he started aggressively blaming me for the delay saying he was busy and will not wait anymore. I asked him his current location, he sent it to me and the location was completely different from the one he sent me, I told him to wait, he started to get very unpatient saying he will go. I managed to make him wait.
Once my Girlfriend finally found the delivery guy, he was very rude towards her, blaming her for the delay, my Girlfriend felt very upset and unsafe, took the food and left as quickly as possible.
She arrived to our hotel with the food, upset. We had ordered food for CA. 50 €. We opened the package only to see that there were two soaked up rolls of Stuff, tasted it anyway, but it tasted very bad, we ended up having to throw the food away.
What more can I say?
My honest recommendation is to stay as far away from this place as possible.