Rotiboy One Utama

I’ve sampled buns from several Rotiboy outlets, and this location stands out as the best. I've eaten 28 buns in a span of 3 weeks. Shocking. For comparison: Pasar Seni – 1/10 stale Emart Lintas Jaya – 1/10 stale KK City Mall – 7/10 low on stock but good when available SOGO – 6/10 friendly team, cheaper by RM 0.20 but tastes mild Pavilion KL – 5/10 it's ok AEON Bandaraya Melaka – 8/10 fresh and consistent KLCC (closed) – 8/10 fresh The buns here are consistently excellent—crispy on the outside, warm, buttery, and soft on the inside. Thanks to high demand, they’re always fresh and wonderfully fragrant. Staff:😐😊 The staff can come across as curt or impatient, especially during peak hours—which is most of the time. The store operates with a lean team: one cashier and two bakers behind the scenes. Most staff members are Malay and speak basic English, but they tend to be noticeably friendlier when spoken to in Bahasa Malaysia. However, once you’ve built a rapport with the team by being a (cheerful) returning customer, they’re genuinely warm, friendly, and welcoming ✅ 💵 Accepted: Malaysian bank QR payments, cash, OnePay Not accepted: Credit cards ❌ 💳 💰 RM 3.20 for a single bun (Original) RM 15.20 for a pack of five ❌ 🛍️ Bring your own bag. Plastic bags are an additional RM 0.20. 🥡 Takeaway only. No seating.

😠- this is the face that malay girl cashier face to everyone. I dont know i owe her 10 million or how much so that she so angry? I already paid by tng and i leave there (she didnt ask me to wait) and then she come out and slap my shoulder very hard and ask am i paid already or not because the system is pending, while i finding the transaction history to show her the machine done processing and the receipt come out which mean I HAVE ALREADY PAID and she just walk away with 😠 this nice face and say nothing. This is how the attitude should a employee have? OMG wont buying any rotiboy here anymore!

Where is the butter filling in the rotiboy?!!!!! Omg its so dry. Price going up but filling missing. All 10pcs also the same! Never buy again. Maybe shld patron papparoti

Rotiboy at 1 Utama is hands down the best branch I've been to! The buns are always fresh, warm, and buttery - just the way they should be. They've expanded their selection to four different flavours now as attached. The staff here are really friendly and attentive, and the service is fast even when there's a queue. You can tell they take pride in their work. It's always a treat to stop by for a snack - definitely my go-to place whenever I'm at 1U!

I bought Rotiboy and Roticheese around 11:30 AM. I ate them about 5 minutes later after getting into my car. Unfortunately, both breads had a strong eggy smell, were cold, chewy, and didn’t taste fresh at all. Quite disappointing, as I expected them to be warm and freshly baked.

Visited on 26 October 2025 around 7:50 PM. I went into the shop to buy 5 Roti Boy and 1 Mocha Boy. The cashier told me Mocha Boy was sold out, which was fine, so I said I’ll just take 5 Roti Boy. But the cashier’s attitude was very rude — she looked very unhappy, mumbled something under her breath (which I believe were bad comments about customers), and gave me and other customers a very unpleasant face. If this is how your staff treats customers, I strongly suggest you reconsider keeping such an employee. It really ruins the good name of your brand and makes customers feel disrespected. I didn’t take any photo of the staff, and I don’t intend to ruin anyone’s reputation. I believe your management can easily check who was on duty at that time to find out which staff it was.

I purchased 8 original rotiboy (takeaway) from the outlet. Almost all the buns are burnt. I gave my own bag and quickly left as the queue was long. Upon reaching home I realised the burnt rotiboys. My kids are so disappointed. No proper quality checking and these buns should never be on the shelf.

This store is located in One Utama Mall in Petaling Jaya in Selangor. It is part of the Rotiboy chain of stores The food served here is good and fresh. Their buns are best consumed immediately. Always enjoy their fresh and joy buns. Cleanliness is acceptable. Service is fast and professional. Prices are reasonable. There is a big carpark in the mall. During holidays, weekends and peak hours; getting a parking space may require some patience.. Handicapped facilities are adequate here. Handicapped patrons on wheelchairs can patronize this store easily.