Joash
Google
First and last time dealing with this store, extremely disappointing experience.
I reached out to them in July to order a US pressing of Megadeth’s Peace Sells vinyl record. They quoted me $168, which I agreed to and paid in full upfront as a deposit. Since it was my first time ordering from them, they confidently assured me the record would arrive within 1–2 months and even suggested that this could be a “test order” to see how well they could deliver for future purchases.
Two months passed with no updates. I had to constantly check in every week for progress, and each time they blamed their purchaser. I was patient and understanding as I know delays happen. But communication was poor throughout.
After three months (already a month late), I was finally told the item had arrived and was ready for collection. However, upon inspection, I discovered that what arrived was not what I ordered. Instead of the US pressing I paid for, they delivered a Canadian pressing, which is less valuable and inferior in sound quality. They didn’t even inform me beforehand. I found out only by checking the record’s label myself, which clearly stated “Manufactured in Canada.”
I politely told them I would not accept it since it was not what I paid for, but remained open to hearing their solution. They said they would check with their boss and purchaser and get back to me. After several days (and a couple of follow-ups from me), they eventually responded and told me I could order another US pressing for $186, which is $18 more than what they originally quoted and I had already paid for. That made no sense, given the original agreement was already for a US pressing.
At that point, I decided to cancel the order.
Overall, this experience was a nightmare. From the long delay, to receiving the wrong item, to being asked to pay extra for their mistake. Despite warnings from friends to avoid this store, I decided to give them a chance after seeing their Facebook post claiming they could source any vinyl record you want.
Big mistake.