Rachel C
Google
This is an older resort located outside of town on a busy commercial strip. (The location reminded me of the busy highway outside of Disney or Universal, with its many hotels). The lobby is beautiful and the staff are lovely. The first impression is one or restful luxury. However, the public areas, including the interior hallways, are not air conditioned, so it gets pretty stifling walking to your room. This may be a cost savings, or it may be just because it is an older property. The rooms do have a/c once you put your key in the slot by the door. Our room took a very long time to cool off; we called, but they kept telling us to wait. It did eventually cool off, but then it broke in the middle of the night dripping water all over the floor. They did come to fix it in a timely manner when we notified them the next day. Also at night, we were startled to see hundreds of small insects crawling all over the balcony doors outside the room, attracted to the light inside. This was unpleasant; we had to turn off the lights or keep the curtains shut once it got dark so they wouldn’t congregate. (Or we wouldn’t see them). The room itself was spacious, with plenty of space for storage, a balcony, and a beautiful view of the pool. This was the standard room, I imagine the deluxe are even nicer. The bathroom was also spacious, with a shower and separate jacuzzi tub. The decor is lovely, with many Asian and antique touches. The wifi in the room was not very good. The pool is beautiful, with a bar and fun elephant showers. The restaurant food was decent. Still, the hotel has an older, musty feel, and some things don’t work as well as they should. The location is on a busy commercial strip outside of town. This is ok if you’re only going to visit Angkor Wat and would like resort amenities to return to at the end of the day. Still, Siem Reap is a fun and pretty little town, with lots of fun bars, restaurants, and shops for all kinds of interests and budgets. We would have preferred to be located in a more central area within walking distance of all of that. If you’d like to see a bit of the town rather than be isolated, I would stay somewhere else. We had read in another review that the hotel offered a shuttle service to the town, but we didn’t see that and we were not told about that when we got there. We took a tuk tuk to town and back, on the very busy highway, which was certainly an adventure, though it’s quite common here.
