Lori Ann Wiley
Google
There was nothing royal abt this experience. It started off w/the disabled confined in wheelchairs being pushed 2 an area behind a screen where they were dependent upon an employee 2 get them onto the ship. The system lacked an organization where guests weren't taken in the order in which they were received. Employees argued amongst themselves 4 all 2 hear abt where the disabled needed 2 be so that they "wouldn't be in the way!"
God forbid if u ask what the process is in order 2 ensure fairness in getting the guests onboard in the order in which they were received because RC staff will remind u w/an attitude that you're all on vacation, and if u don't like the process then bring ur own wheelchair or RC staff can arrange 4 u 2 remain behind by threatening 2 call security over a simple question abt fairness in boarding the ship. After all, the vacation doesn't start in the boarding area, and nobody wants 2 sit baby in the corner!
Once onboard, it's all abt maritime law & the kids who run the ship. RC staff had little 2 no control over the vast # of children running amuck causing hazards by running aimlessly & knocking into guests w/o any adult supervision. Apparently, on RC, it's perfectly acceptable 4 children 2 run amuck w/o any adult supervision, so this is definitely a Diddler's delight!
And let's not 4get the numerous parents sitting in the bars or @ the bars w/children in their laps or even sitting on their own barstools as if it's a Diddy Diddler event!
It's never a good idea 2 allow children around adults who are boozing it up, but that's definitely the norm on Royal Caribbean; so, if ur looking 2 party @ the bar & can't afford childcare, RC is the place 2 b and it's all free b/c children sail free w/a paying adult!
Despite having labeled disabled seating in the Windjammer, don't expect 4 guests 2 respect it & don't expect RC staff 2 enforce it! Instead, expect 2 b gaslit by RC staff 4 expecting that it b enforced. Again, they'll remind u that, "We're all on vacation," which is their way of telling u 2 stop expecting that rules get enforced.
Look, if ur 2 afraid 2 enforce the rules, then remove the designated handicapped seating placards -problem solved, right?
I realize not all disabilities r physical, but when u c some1 running 2 beat u 2 the seat, then it's pretty obvious u don't need the seat as much as the man in the wheelchair. An RC staff member explained that she got in trouble when she approached a guest abt sitting there after running 2 get there. The guest explained that her back hurt. Folks, pain is not a legally designated disability!
Despite the cruise rules saying no vape pens allowed, apparently vaping is permitted in the casino area. How exactly does that make sense if ur cruise rules strictly prohibit vaping? Again, don't expect RC staff 2 do anything about it. I watched guests vaping in the adult only spa area, & when I attempted 2 verify the rule w/a staff member I got the dead stare look! You know what look I'm talking about. It's the look of, "Um, I'm not sure what u want me 2 do about it," or the, "Me no speak no English!"
The ship is dated, and the food was less than top notch. I pre ordered & pre paid 4 an anniversary package which included wine & chocolate covered strawberries. Nothing was in the room upon entry except 4 the paper decorations. Apparently strawberries aren't in season on this ship & there was a problem getting the strawberries. Eventually the package came, but the moment was lost at that point.
Luggage lost w/blame put on my AAA agent!
My stateroom attendant Reinan & my dinner hosts Anak & Ni were absolutely the best RC staff on the ship, next to Robert, guest services manager. Other than that, no other staff member stood out above the crowd!
We were both sick by night on day 1 which we suspect came frm unsafe food handling in the Windjammer where there's limited staff ensuring adult supervision while children unsafely handle food!
Luggage in the hallway makes movement 4 the disabled in wheelchairs impossible. Soda package is a waste of $!