Royal Copenhagen Flagship Store

What a delightful visit. I was not looking for anything specific but had heard about their china. The staff were friendly and explained their processes freely. Upstairs there was a wall of china plates that feature their famous historical blue and white plates, even back to the early 1900s. The 2-story space has walls displaying all the plates and designs they ever made. Even their display tables are artfully made from gorgeous cherry (I think) wood.

I highly recommend visiting the Royal Copenhagen flagship store. It was my first time learning about their efforts to discover new potters, and it was wonderful to see high-end ceramics that you don't usually get to see.

Quite easily the worst customer experience I’ve ever had. I contacted Royal Design due to a faulty product and they’ve taken over three months to provide a full refund despite approving my request. They are completely ignoring my emails and are refusing to resolve my issue which has resulted in me disputing the transaction with my bank. Would not recommend purchasing through this stockist as they have poor communication and response times.

As an avid collector of Royal Copenhagen porcelain it was wonderful to see not only their new designs but also the collections in their on site museum . While it may be easier to buy their products at the Airport Duty Free, you would miss out on the interesting designs, beautiful shop, and the old factory building behind. Enjoy a good slow tour of their flagship store, then buy at the airport to save the hassle of getting a tax refund .

Somehow we missed the front door 3 times... Anyway, the place is amazing. A little crowded, but not anything to be particularly worried about.

This is my third time here, and I have experienced the worst customer service—especially surprising for the flagship store of Royal Copenhagen. We were served by a sales associate who was consistently rude and unprofessional. We initially overlooked several impolite interactions, but the last straw occurred during the tax refund procedure. It was obvious from our body language that we were already taking out our passports, yet she sharply repeated, "Passport!" in a very annoyed manner. The interaction became so unpleasant that we felt compelled to request assistance from another staff member. A second associate then took over. While her demeanor was an improvement, even she faltered by asking for my nationality while holding my passport- a detail that suggested a lack of engagement and attention. To the sales associates: please remember what the brand Royal Copenhagen represents and its important association with the city of Copenhagen. Is this truly the image you wish to present to tourists and international visitors?

An extraordinary and legendary shop where you can appreciate extraordinary pieces of hand-painted porcelain,mainly in color blue. This place is recognized worldwide for its exclusive blue designs, which gave rise to the name that identifies this color as “Copenhagen Blue”. The exquisiteness of the place is complemented by the level of attention received, making the visit very pleasant. If you are in Copenhagen, I recommend your visit and if you can buy a piece of porcelain that well represents this beautiful city.

Very nice collections of all Danish made porcelains, gorgeous collections, they can also ship back to your home country. Upstairs not some special historical collections, quite special. Big space, lots of series to choose from, and very nice staff,

Crazy expensive, but I guess people love this stuff? I bought a small figurine which came out to about $100. I don't own any Royal Copenhagen dinnerware; I cant imagine paying that much for plates... Pro tip: you can find older (and much cheaper) Royal Copenhagen stuff in the various flea markets that pop up in Copenhagen on the weekends.

Good day Sir. I am Mr. Walter Pfiffner, a consultant here in the United Arab Emirate (UAE) and also have an operational office in the United Kingdom. This is to inform you that I have a good working relationship with top officials of a PRIME bank in the United Arab Emirate (UAE). We have recently discovered funds left behind by my late client who died along with his wife and only son in March 2020 due to complications on covid19 (Coronavirus) in Italy. I contacted you to assist me in recovering the fund valued at ($8.3Million USD) Eight Million, Three Hundred Thousand United State Dollars Only as the Bank where this fund is deposited has issued me a notice to provide the next of kin or have the fund confiscated. You share the same name with my client, I seek your consent to present you as the next of kin to the deceased so that the proceeds of this fund can be paid to you. I guarantee that this will be executed under 100% legitimate arrangement that will protect you from any breach of the law. Sincerely, Walter Pfiffner Email: walterpfiffner001@gmail.com

Dinnerware at its finest. If you love porcelain, ceramics, crockery, and collectibles, you will spend hours here and return for hours more the next day. I have not seen a Royal Copenhagen store in the US. We have to make do with small selections at select department stores. But here, you see it all..and more! Read about the various designs. My favorites are Blue Elements and Blue Fluted Plain, their very first porcelain dinner service, adopted in 1775, is still still painted and glazed by hand. Elegant, delicate, regal, and very Danish. Service is warm and welcoming and very knowledgeable about their goods.

My mom's favorite and I always wanted to own one. You can buy everything online, but it's the whole experience of looking at everything they have to offer. It was crowded; complimentary gift wrapping and the locals and tourists alike, trying to find that last minute gift. I saw few things I wanted but finally decided on getting ONE 'Blue Elements' thermal mug. The cashier (I would guess she couldn't be older than 20 - 22, possibly younger), but she was super friendly. (by the way, I haven't found one single person who is rude during this busy shopping time anywhere!) She advised me of the service that I didn't even know they offered. Anyway, I can't wait to use my mug when I get home! (I don't want to leave here!)

For some not-entirely-logical reason I'm really drawn to flagship stores. I mean, flagships represent the best of the best in terms of location, concept and selection, right? What I specifically like about the Royal Copenhagen Flagship is that, even though its location predisposes it to being overrun by tourists, it doesn't feel like "a tourist place". The products are laid out over three floors in a beautiful building, abutting a Michelin-ranked cafe. The space is bright and there is a cash desk on every floor and staff distributed well so that when I had a question (I had several) someone was always around. Double points to the staff member who ran down to the storage room on my behalf (so many stairs!) to check on stock. I also, just generally, want to give a shout-out to Royal Copenhagen (way to play, gang!)...I associated the brand with my Mum's love of ceramic eggs (see: thought it was not to my taste and aesthetic). I was really pleasantly surprised by the mix of traditional and modern on offer. There is some truly beautiful stuff, and I wish my carryon and I could have justified a few more purchases (unfortunately, rough travel + small carryon is not a great equation for delicate porcelain). Yelp note: missed your flagship opportunity? Fear not, there are opportunities to purchase a curated selection of Royal Copenhagen at their outlet in the airport (phew).

The Royal Copenhagen Flagship Store is heaven on earth for collectors. Offers classic items, traditional, remarkable and impressive, truly enjoyable. when you want to rest a little bit and drink in the atmosphere, there's a lovely cafe and garden.Certainly worth a visit! !