Grand Decameron Cornwall Beach, A Trademark All Inclusive

I'm glad I went and would consider coming back in the future. Pro's The views from the rooms of the gorgeous pool and beach are fantastic! I don't get around well so the size of the resort was great for me. I also requested a room near the elevator which they honored. Always simple to get a chair by the pool or the beach. I appreciated that they had a designated smoking area outside of the lobby. Dale at the lobby bar is a class act. I didn't care to get hammered drunk but I enjoyed speaking with a Montego Bay native who was obviously trained well in beverage service. Most of the servers in the buffet restaurant were quite good. Con's Check-in system is very antiquated. Hard rule not to let anyone in before 3pm so everyone charges the desk at 3pm. Just dole out the rooms as inventory becomes available to avoid miserable crowds in the lobby. Housekeeping, when they did come, often would clean rooms that were still occupied before the ones that had just been vacated. Both of these issues should be addressed. My biggest complaint would be that there's a glaring lack of food and beverage management on hand certain nights. On both Saturday and Sunday night before 8:45pm, the buffet was completely out of any options that included meat. The restaurant was also a mess. This is totally unacceptable! Not claiming to be a 5 Star allows you to not have to serve as high end foods but doesn't allow for you to run out of food and staff not to care about it one bit. Why no blankets on the bed? My room was freezing and it took two days to get it warmed down. I caught a cold after the first day because of it. Please provide more than a sheet. I did my homework so I wasn't disappointed. In fact, I enjoyed mostly. I love meeting people from around the world which was easy and fun in a place that isn't too big. This resort has so much potential to do better and should stop just trying to get by.

Had a really good time at this hotel, I stayed there for 7 days, everything was better than what I expected, the hotel staff were friendly, special shout out to ma man Sean at the front desk. The rooms were spacious and the Ac was working perfectly (unlike most reviews I saw here before booking), the housekeeping ladies were nice and helpfull, only thing is they make the room but dont give new towels, I had to ask but not a big deal. The bathroom were clean and the water was hot all the time ( again don’t believe the bad reviews ) . The buffet was really good with local food and everything for all different diets. The beach was perfect and clean and you dont need to wake up at 5 am to reserve your seat with a towel , we usually went there at noon and we always found a spot.They have a coffee bar at the first floor for coffee amateurs, it is the best one in the world. I would defintely recommend this hotel and will probably come back.

I had one of the worst resort experiences of my life here. The customer service was beyond disappointing — especially at the front desk, where the staff were shockingly rude and unhelpful from the moment we arrived. We were told that check-in would be at 3:00 PM, so after a 4-hour drive, we arrived around 2:30. At that point, we were told our rooms weren’t ready and to come back at 3:30. That turned into 4:00… and by 6:00 PM, we still didn’t have our rooms. To make matters worse, we had booked our stay weeks in advance for the other side of the resort, but were told upon arrival that it was fully booked and we’d been moved to the Cornwall side — without prior notice or explanation. When we finally got access to our rooms, they were not properly cleaned or stocked. There were no towels, no washcloths, and not even a bath mat. I called room service, and someone eventually brought a few towels — but when I asked for washcloths, the staff member casually told me, “We don’t provide rags.” When I asked what I was supposed to wash with, she shrugged and said, “I don’t know.” That level of indifference was insulting. We then discovered that our shower had no running water. When we contacted the front desk again, we were met with nothing but attitude and no urgency to resolve the issue. Adding to the frustration, we had specifically requested a ground floor room for my elderly grandmother, who has had multiple surgeries and struggles with stairs. Instead, they placed her on the fourth floor with no explanation or effort to accommodate her needs. And the food? Absolutely terrible — bland, limited, and nowhere near the quality expected from a resort. I was born in Jamaica and visit often. I’ve stayed in many different resorts across the island, and I can honestly say this was the worst experience I’ve ever had. Between the rude staff, poor accommodations, and lack of care for guest needs, I will never return

My experience at this resort was wonderful. The staff are so warm & welcoming. Sean at the front desk was very helpful & charming. The resort is beautiful. The food was so delicious & there were a ton of options to choose from. I enjoyed the live entertainment every night. Marsha was very helpful with planning our excursions outside of the resort. I would definitely go back. Jamaica is a beautiful country 🇯🇲

Energy (resort host) was absolutely fantastic!! He did a great job of keeping us entertained and laughing all vacation. Food is alright - some variety and options, lacking in taste but breakfast always had a lot of fruit and lunch also had good choices. There isn’t a ton to do but rooms are clean and serviced daily.

If your flight gets delayed, good luck getting a refund. Horrible customer service. Rooms are dated but you're not in them that much. No beach to speak of but their sister resort has a nice one. Employees were all super nice . Buffet was ok. It is small resort which made it nice. I would probably go back if they were easier to deal with on the missed pre- paid night refund

Very outdated no elevators not a great food selection, not very accommodating for vegetarians absolutely no hot water my entire stay. I asked six different people for towels. It took two days almost to get towels. They don’t provide washcloths. I asked for an ocean view. I got aVery outdated no elevators not a great food selection not very accommodating for vegetarians absolutely no hot water my entire stay. I asked six different people for towels. It took two days almost to get towels. They don’t provide washcloths. I asked for a ocean view. I got a view of a basketball court. Housekeeping wasn’t the greatest because they didn’t come around that often. I did not have a telephone in my room I did not have a trashcan in my room. I had open wires hanging from the ceiling, electrical issues which included my bathroom light having to remain on in order for my TV to work. I could say a few other things, but the only thing that I really care for was the hospitality of the few people that I did come in contact with, and that they have a small private beach. I’ll provide a few pictures but you would need to see it yourself to understand how bad it was

Great location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people.Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport.In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do.I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot . Good value for the price though I guess