Grand Decameron Cornwall Beach, A Trademark All Inclusive

I traveled to Jamaica on January 1st with a confirmed and fully paid reservation at Grand Decameron Cornwall Beach, Montego Bay. Upon landing, our taxi driver informed us that the resort was closed due to hurricane damage. This came as a complete shock since we had received a confirmation email and no cancellation or closure notice. When we arrived at the property, a security guard confirmed the resort was closed, stated there was no front desk staff, and explained that he did not even know how to contact management. He suggested our driver take us next door to see if our reservation had been relocated — it had not. I attempted to call the hotel directly multiple times with no answer, then contacted Wyndham, where I was transferred across 4–5 departments, disconnected repeatedly, and forced to restate the situation over and over. When I finally reached a supervisor, I was met with condescension and zero compassion. I was told their system showed the property as “open and operating,” that an investigation would take up to a week, and that my only option was to rebook at a sister resort at a much higher cost, despite having already paid in full. We were stranded in a foreign country, during bad weather, with luggage, and no hotel. Our driver stayed with us for over four hours, trying to help us find a solution, and we were charged for that time. Money meant for enjoying our vacation had to be reallocated simply to secure lodging because Decameron/Wyndham failed us. We ultimately stayed at the Riu, who treated us with care and professionalism. I want to be very clear: Jamaica itself is not the issue. The island is back up and running, still beautiful, and the local people are working through extremely difficult economic conditions following the hurricane. Poor communication and mismanagement by large hotel brands only make it harder for locals who depend on tourism to recover. Please do not let this experience keep you from visiting Jamaica — just be cautious with this property and how Wyndham handles its guests.

My stay here at Grand Decameron is A1. It' s like home away from home. It really a great feeling to be here. I met Erin/Zoey who turned out to be my favorite person in the entire result. She is really a sweet soul. I'm absolutely comfortable and happy around her. She has a really nice personallity that makes any guess feel welcomed. Apart from the beauty, the exceptional exceptional service, luxurious amenities and an unforgettable experience at this resort..... I would definitely return because of Erin/Zoey.... Big up Zoey.... I truly appreciate you.

Worried at 1st after reading some reviews, we were originally booked in to Royal Decameron Runaway Bay, but due to contracts with Tui wd we're changed to Decameron Cornwall. Can honestly say, do not take any notice of he negative reviews. We had a fantastic time, rooms always cleaned with daily clean sheets and towels if you wanted. Food was plentiful and very tasty, always a good selection. 2 L Ala Carte Restaurants to choose from, can book each Morning for the same Evening, we want 7 times out of 14 Night stay. Beach and views are a little piece of paradise. All the Staff were lovely and friendly. We are already planning a return visit in 2 year's time 😁

Best all inclusive getaway vacation ever! 🌊Turquoise color carrabean ocean, 🏖 clean beach with shade, 🚤kayaking, 🤿 snorkling, paddle board, 🏊‍♂️ pool side snack bar, 💆‍♀️spa, 🎸🎵 entertainment, 🍽 lunch dinner buffet with Jamaican food and al a carte two restaurants (reservation required). Fully Staffed place and all seems very polite. Enjoyed tropical fruits 🍉🥥🍍 and pina colada. We baught coconuts from outside and made a request to a gardner if he could cut it open with his big garden tool. He helped gladly! Highly recommend 😀

I went for 7 nights the first week of September with my bf this year. The hotel is in central Montego Bay, directly by the beach. The hotel contains everything you need, drinks are great, food is good but you have to expect local food, the views from the room are fantastic and the facilities were always very clean too. This hotel is honestly perfect for the price you’re paying. The only downside is that the service is a bit slow but that is just the local atmosphere. Be patient , don’t be in a rush and you will have the best time. You will get on site plenty of choice to do activities everywhere in Jamaica safely with a driver and guide with a group. You can also get massages on site in a gorgeous cabana by the sea. I highly recommend it.

We stayed for one week at this hotel.. lovely beautiful private beach . A very big stretch. You must get a ocean view room . Most of the rooms are very few with beach view. Food is fabulous with lots of options and variety at every meal . Very courteous and friendly staff and very helpful as well. There is entertainment a side show and a main show at the theater in their sister hotel which is next door. The gyms is at the sister hotel as well. You also can have dinner at one of their restaurants. Bar had great choices and the Bob Marley and Pina colada are favorites The pool is very big and fabulous They have coffee bar as well if you want very specific coffee made by the barista Out door bar is open once the pool is open and organize games etc We had a great time and would recommend it to anyone

I stayed at Grand Decameron Cornwall Beach, A Trademark All-Inclusive Resort for a week, and although our trip was unexpectedly impacted by Hurricane Melissa, the staff went above and beyond in every possible way.||Even during the storm, the workers showed remarkable dedication and courage, risking their own safety to ensure that every guest was cared for. They continued to provide meals, checked on everyone regularly, and kept the atmosphere as calm and positive as possible despite the circumstances.||A special mention to MJ, who was an outstanding host — professional, attentive, and full of positive energy. MJ’s expertise and genuine hospitality made a big difference during a very difficult situation.||The resort’s commitment to guest safety and comfort truly stood out. It’s clear that the team here cares deeply about their guests. I’m incredibly grateful for their kindness, bravery, and exceptional service throughout my stay.||I will definitely return in the future — not only for the beautiful beach and great amenities, but because of the amazing people who make this resort feel like home, even in the middle of a storm.

My mom son and I and a friend visited this resort mid october 2025. The place is a perfect size as my mom is seventy five years old and uses a walker to get around. Every room has an ocean view. The rooms are standard with only a shower. My mom is a coffee drinker, so a negitive is there was no coffee machine in the room. But a plus is the coffee shop, such great coffee there. The customer service desk is great - Victoria is always helpful and a joy to talk to. We didn't do any of the restaurants just the buffet. The food was always plenty, and delicious. Now the pool bar, Courtney (aka don Julio) is a fantastic bartender, and always kept our drinks cool and full. As well as "Big Man" the strong silent type. MJ did a great job at entertaining us and teaching us some dance steps. As well as the rest of the entertainment staff that did stretches in the morning and aqua exercises. Now for the beach my favorite part. It was perfect, 20 out of 10. A sandy beach, super clear water and the perfect caribbean temperature. Almost forgot to note that I never had to fight for a chair. My son and I also ventured outside of the resort to get ourselves a starbucks LOL. No issues. The only negative I have is that I didn't know what shows were playing. You could get this information at the desk but it wasn't posted anywhere. I tried the app.Couldn't locate it on there either.So this would be the only thing I would suggest they would have or physical posting somewhere. Cornwall I will be back!!! Absolutely loved your resort and can't wait to be there again and hope it fares well with the melissa storm. Xxoo