M C
Google
It was a relaxing weekend with a difference.
The food was tasty and met my expectation.
The location of the resort is convenient and can be accessed quickly from the main road.
The staff members were very friendly for the most part, except one employee.
▪︎Andre was exceptional in his Service @ the Babba Roots bar on Saturday night.
▪︎Junior was excellent in his Service delivery likewise at the same Babba Roots bar on Sunday night.
▪︎Shaquille was great too in his service duties at the same babba Roots bar.
▪︎The only flaw occurred at 45 minutes before check-out on Monday, October 20, 2025 - The Bartender (Jason) on duty at the Pool Bar across the volleyball area was arrogant, outright rude and unpleasant.
After asking him to prepare a drink for me, that's tangy and without alcohol; his utterances came across as very distasteful. In his words "Wha yuh want mi fi do? Mi cyaah read yuh mind, tell mi wat yuh want, becauz mi hav other guest fi serve" And he went on and on. Clearly he seemed upset, so I told him to serve his other guests instead.
I left the arlea afterwarfs, and another guest shared a similar experience she had with him earlier that day that was clearly unprofessional.
I dread going back to any bar that he works!
It wasn't long after when I shared my experience with a staff, that I was told he could have suggested a glass of lemonade, and that would have been fine with me...
Overall, it was a nice get-away weekend, but that one incident was appaling.