Jon
Google
I'll go with the pros first: really great location in the city. Can easily walk to many different temples and great restaurants and markets. The view from our balcony was great, especially during New Year's Eve. The lounge/lobby area is also nice, with cheap beers and water.
And that's it.
Cons:
Well... This place is perfect if you hate to be acknowledged by the staff. I actually counted the number of times we were acknowledged during our 4 night stay: 3 times. That is with going up to our room multiple times per day. We even said hi to the people working, with no response.
We've stayed in cheaper hotels/hostels in Thailand and the staff did everything they could to make us feel welcome. We felt like a burden at Royal Guesthouse.
The rooms look nothing like the pictures online. Extremely dirty floors and walls. There's a reason the bathrooms aren't featured on the site, they are dilapidated and dirty.
The room only features one outlet, and for backpackers or even a couple traveling together, it's nearly impossible to charge your electronics on one outlet.
The door to the balcony didn't extend down to the floor, therefore bugs are easily able to get into the room.
We had put a sign on the door to clean our room, and 13 hours later, it still wasn't cleaned. I had to go down the five flights of stairs to request it to be cleaned and to receive new towels.
I understand this was a cheap, budget hotel, however Royal Guesthouse needs to seriously give the place a deep clean and upgrade the amenities. They have far too many rooms to adequately give guests the respect and service they deserve.
There are plenty of similarly priced places around the area, and it would be beneficial to your sanity to go there instead.