Royal Hotel

We had a great stay, the hotel was welcoming, lovely staff, very good food, well maintained and very clean. We really enjoyed ourselves, although a very busy hotel, staff always had time for you.|Our only disappointment was the packed lunch we had in place of breakfast due to the early ferry. Good amount of fruit, biscuits and a dink of water. The sandwich was awful. 1 slice of ceap ham, a scrapping of spread no salad or cheese as requested. Who ever made the sandwich needs training. It was a shame as the food at the hotel especially sea food was excellent.

This is a very well located hotel in Stornoway, with well appointed rooms and very friendly staff. The Boatshed restaurant offers breakfast that was very well cooked and seasoned. Dinner at the boatshed was lovely. We had seafood and it was perfectly cooked with sauces that were amazingly yummy, all at a reasonable price given the far away location. A nice little gem of a place

Second time staying here for business trip so was hoping for a room with a view of the port. Instead got a tiny room overlooking the parking and the AC units. Not even enough space to properly unpack, it was tight in there! Leaving the curtain or window open meant complete lack of privacy, as anyone passing by or parking can get a direct look in. Room and ensuite were clean though and the location is brilliant, which is why we always book it.

My friend and I booked a twin room for 2 nights while we explored Lewis and Harris. What a lovely hotel!! Great location and close to the ferry port. These beds were the softest, most comfortable beds we've had so far on our vacation. Staff is 24 hours and so friendly and helpful. Dinner was great at the hotel restaurant and breakfast was delicious as well. The second day there, we decided to try the other restaurant next to/attached to the hotel, and the food there was great as well. I highly recommend the Sticky Toffee Popcorn Sundae...amazing. the only drawback I can speak of is that people who have mobility issues, there is no lift, so you'll have to climb stairs. Other than that, this place is perfect. Kudos to the staff for making people feel so welcome!!

Great location (central to town and opposite the Lewis Castle with view of the water and the castle) Most genuinely kind people in the hotel - from getting a corkscrew to the room to securing a reservation at the restaurant, they were quick to help with a smile or a hearty laugh that made me feel cared for. The hotel restaurant is one of the best ones I tried in town. Plenty options, fresh ingredients and well executed dishes. Our room is a bit dated but comfortable and spacious.

great hotel. Fabulous harbour view room. Lots of great restaurants nearby at reasonable prices. ||Car park very small at rear.||Breakfast was excellent as was service

By the looks of the menu advertised outside, I decided to treat myself to a nice dinner at the Royal Hotel. What should have been a lovely evening was ruined by inexperienced and rude wait staff. One does not expect to pay these prices, when the server has zero wine knowledge (when asked what the house wine was, they replied 'its red'), or know the menu items. I was later asked 'do yous need another drink?'||When I asked what the venison came with, I was told 'chips'. Nothing of the sort...it was pureed potatoes and braised greens.||The timing between courses was terrible and unfortunately the overall experience was very disappointing...the overall impression was a mediocre evening at a 2 star establishment, with 4 star food. And Michelin star pricing. Not worth it and would not recommend. Definitely better and more enjoyable places to eat in Stornoway.

So.. it's very expensive for what you get. 300 a night with breakfast and we were put into what looked like a loft conversion. The rooms we very hot, I did manage to open the roof Velux, out onto machinery that ran all night but it was at least a breeze, the beds are really small (standard double bed) and the mattress is really soft. Three nights in and you leave with a bad back and a terrible night's sleep. There are no lifts so if you are older and have luggage, be aware you carrying this up the stairs yourself. The staff do try, it's all a little disorganised however, the breakfast session was understaffed so the single waitress spent the morning apologising to everyone for their wait. In summary, the price does not reflect any improvement in quality. Id not stay again as now we have been here once we found there are much better options. Air BnBs are available locally for less than half the price.

The Royal Hotel is located in the middle of the town. Having recently been made up this is a great hotel to stay in on your trip to the islands. The one bad thing about it might be at the weekend; with lots of people going out on the town it could be quite noisy for guests facing the street. But the positives far out weigh the negatives. There is a fantastic restaurant called The Boatshed downstairs. The food here is delicious! They also have a bar area where you can go for a quiet drink at night. I think they have a website where you can find out all the details, although should you call their staff are friendly and helpful making your stay here even better!

The Royal Hotel (part of the caladh group) is right in the middle of town - ideal for getting about all over the island. It faces onto the Castle Grounds over the harbour, so if you get a room there the view will be great - though possibly quite noisy as the main road into town is there too! There's a cosy wee lounge bar where you can have a quiet drink, or for an evening meal there's The Boatshed restaurant - the food and service there is great! Overall decor is nice and the restaurant is sea themed. If you're after something a wee bit more modern there's also the HS1 bar/restaurant where you can have a quick bite and cocktails or a full meal. Parking up behind the hotel for guests, accessed from a one-way street. The easiest way to get to is from a wee bit away though! Hotel has a website where you can find out lots more info

The hotels is comfortable, but there's nothing really remarkable about the rooms (although the service is excellent). What makes this place stand out is the food. Scallops were spectacular; king prawn jumbalaya excellent. Stick with the seafood for a memorable meal.

Very nice place, good choice of food and drink. It's less formal than the Boatshed next door (and cheaper) so it's a nice place to relax and unwind after a long days walking.

We ate here 3 times during our holiday to Lewis, what a fantastic place! Quite trendy for the Islands I must say! Great food and service, worth checking out.

Came here each night during a walking trip. Food is from Boatshed restaurant but better value in this cafe-bar. Plenty of choice and ample servings after a day of activity.