Royal Hotel

The welcome was very friendly and informative, which set a great tone for the stay. The hotel has two restaurants on-site, and both served very good food - a nice option to have without needing to go far. My room had a lovely view, the bed was very comfortable, and everything felt clean and well-kept. There are a couple of drawbacks worth noting: if you’re staying on the second or third floor, be prepared for stairs as there are no lifts. The bathroom was also a bit dated and on the smaller side, with separate hot and cold taps rather than a combined faucet. Overall, though, it’s a pleasant stay with warm hospitality, good food, and comfortable rooms - a solid choice if you’re visiting Stornoway.

Great view of the castle, spacious room and bathroom. Accommodating staff. Clean and comfortable room. Sparkling and still water provided. Easy access to/from room and back parking. Close to ferry, which we took at 7am the following day. Small parking lot was full, but found street parking just outside of the lot. We checked to make sure we would not get towed or ticketed parking on the street.||Easy to make a dinner reservation online (even the night before) - excellent meal! See my separate review for the restaurant.||Price is a little high, but was one of the few available close to the early morning ferry.

We had a great stay, the hotel was welcoming, lovely staff, very good food, well maintained and very clean. We really enjoyed ourselves, although a very busy hotel, staff always had time for you.|Our only disappointment was the packed lunch we had in place of breakfast due to the early ferry. Good amount of fruit, biscuits and a dink of water. The sandwich was awful. 1 slice of ceap ham, a scrapping of spread no salad or cheese as requested. Who ever made the sandwich needs training. It was a shame as the food at the hotel especially sea food was excellent.

Lovely overnight stay while visiting Isle of Lewis. This is a wonderful in-town hotel situated on the main drag in downtown Stornaway. The front staff went above and beyond to secure two rooms for my family of 4. Hotels are tough to come by in-town and we were initially on the waitlist. Back-and-forth e-mails were quickly answered as they kept me posted of room availability. Just days before our trip the front staff called me directly in the States confirming a room following an unexpected cancellation. This personal service reflects the kind hospitality of the hotel staff. Yes, the rooms and beds are simple. But for my family the hotel provided everything we needed for our short stay on Lewis while visiting the Standing Stones of Calendish and subsequent ferry to Ullapool. The first floor on-site restaurant was the highlight of our stay. The food is simply fabulous. Very "gastro pub" atmosphere. Great seating with views to the harbor to watch the coming and goings of Stornaway. Book your table here when making your reservations since the high quality food is well known to the locals and the restaurant is bustling. Parking out front overnight is free and easy. Quick drive to the harbor if catching the ferry to Ullapool. Hope to visit again and will definitely stay here if we can snag a room. Thanks to all the staff at The Royal Hotel who made our visit memorable.

This is a very well located hotel in Stornoway, with well appointed rooms and very friendly staff. The Boatshed restaurant offers breakfast that was very well cooked and seasoned. Dinner at the boatshed was lovely. We had seafood and it was perfectly cooked with sauces that were amazingly yummy, all at a reasonable price given the far away location. A nice little gem of a place

My friend and I booked a twin room for 2 nights while we explored Lewis and Harris. What a lovely hotel!! Great location and close to the ferry port. These beds were the softest, most comfortable beds we've had so far on our vacation. Staff is 24 hours and so friendly and helpful. Dinner was great at the hotel restaurant and breakfast was delicious as well. The second day there, we decided to try the other restaurant next to/attached to the hotel, and the food there was great as well. I highly recommend the Sticky Toffee Popcorn Sundae...amazing. the only drawback I can speak of is that people who have mobility issues, there is no lift, so you'll have to climb stairs. Other than that, this place is perfect. Kudos to the staff for making people feel so welcome!!

So.. it's very expensive for what you get. 300 a night with breakfast and we were put into what looked like a loft conversion. The rooms we very hot, I did manage to open the roof Velux, out onto machinery that ran all night but it was at least a breeze, the beds are really small (standard double bed) and the mattress is really soft. Three nights in and you leave with a bad back and a terrible night's sleep. There are no lifts so if you are older and have luggage, be aware you carrying this up the stairs yourself. The staff do try, it's all a little disorganised however, the breakfast session was understaffed so the single waitress spent the morning apologising to everyone for their wait. In summary, the price does not reflect any improvement in quality. Id not stay again as now we have been here once we found there are much better options. Air BnBs are available locally for less than half the price.

All staff were very pleasant. Our room was very clean and the food in one of the 2 best restaurants in town, excellent. Only a one night stay but we were provided all we could need. Lovely evening walk along the marina. I would definitely stay again/recommend.

The Royal Hotel is located in the middle of the town. Having recently been made up this is a great hotel to stay in on your trip to the islands. The one bad thing about it might be at the weekend; with lots of people going out on the town it could be quite noisy for guests facing the street. But the positives far out weigh the negatives. There is a fantastic restaurant called The Boatshed downstairs. The food here is delicious! They also have a bar area where you can go for a quiet drink at night. I think they have a website where you can find out all the details, although should you call their staff are friendly and helpful making your stay here even better!

The Royal Hotel (part of the caladh group) is right in the middle of town - ideal for getting about all over the island. It faces onto the Castle Grounds over the harbour, so if you get a room there the view will be great - though possibly quite noisy as the main road into town is there too! There's a cosy wee lounge bar where you can have a quiet drink, or for an evening meal there's The Boatshed restaurant - the food and service there is great! Overall decor is nice and the restaurant is sea themed. If you're after something a wee bit more modern there's also the HS1 bar/restaurant where you can have a quick bite and cocktails or a full meal. Parking up behind the hotel for guests, accessed from a one-way street. The easiest way to get to is from a wee bit away though! Hotel has a website where you can find out lots more info

The hotels is comfortable, but there's nothing really remarkable about the rooms (although the service is excellent). What makes this place stand out is the food. Scallops were spectacular; king prawn jumbalaya excellent. Stick with the seafood for a memorable meal.

Very nice place, good choice of food and drink. It's less formal than the Boatshed next door (and cheaper) so it's a nice place to relax and unwind after a long days walking.

We ate here 3 times during our holiday to Lewis, what a fantastic place! Quite trendy for the Islands I must say! Great food and service, worth checking out.

Came here each night during a walking trip. Food is from Boatshed restaurant but better value in this cafe-bar. Plenty of choice and ample servings after a day of activity.