habibb916
Google
I don’t usually write reviews, but after spending 10 days at The Royal Hotel MGallery in my hometown, I felt I had to share just how exceptional the experience was from beginning to end.||I arrived at 3am, tired and expecting a quiet check-in, but instead, I was greeted by Yassine, whose warmth and professionalism set the tone for the entire stay. Naima at the front desk was just as lovely, always smiling, helpful, and genuinely kind.||Breakfast each morning was something I actually looked forward to, thanks to the great team led by Houari and Karima, and the tall head chef (whose name I didn’t catch, sadly). They made each morning feel relaxed and enjoyable, and the food was spot on.||A huge thank you as well to Assia and Amina from housekeeping, they kept everything immaculate and were always friendly. And I really appreciated Alilou from the security team, he was polite, reassuring, and just made you feel safe.||What stood out the most, though, was the warmth and genuine hospitality from everyone I came across. It didn’t feel like just good service it felt personal. I was made to feel welcome, valued, and looked after in a way that really stayed with me.||To everyone at the hotel: thank you for making my stay so special. You’re a fantastic team, and you represent both the hotel and the Accor Group incredibly well. I’m already looking forward to seeing you again in August.||Warm regards,|Dr. Habib Bouzidi