Royal Hotel Sanremo

Super location (walk to main shopping streat) and great service. This is a hotel where service is still a profession, absolutely great. We stayed for 6 days and it felt like home, room, food, drinks, everything. Sure the hotel is old, but very well kept and very clean. That’s why it is a very romantic stay. We will be back next year !?

I absolutely love this hotel. You feel like you are Claudia Cardinale or Loren staying here. Any minute an Italian count will send over a bottle of prosecco with a rose and an invitation to lunch poolside.....we had a junior suite bang in the middle on the top floor. It had 2 toilets and showers. Which was wonderful as at the last minute our 21 yr old daughter had to come with us. I love the resturant at the swimming grotto, I love all the hidden alcoves with semi private chairs. I love the red and white striped theme. I love the live music at cocktail hour and they do something extra special for guests which i am not going to say here but it was unforgettable and so generous and wonderful I shall always remember it. If this hotel was able to cater to our dietary needs, I may never go anywhere else each summer. We didn't ask them as we were doing a grand Italian Riveria tour and so moving towns and cities each 4 or 5 days..but I'd like to use ROYAL hotel SR as my base next time.

My partner and I recently stayed at your hotel, and following your online questionnaire. Upon check-in, we were surprised not to be asked if we were members of LHW, which is usually a standard part of the welcome at member properties. We were also there to celebrate my partner’s birthday — a special occasion we had hoped would be acknowledged. While we appreciated the small gift offered at checkout, it was given without any mention of the birthday, and unfortunately came at the end of our stay. There was also no gesture in the room to mark the occasion. In fact, since no one accompanied us to the room or offered a proper welcome tour, even if something had been prepared, we wouldn’t have known. We were simply handed the keys and directed to the elevator — not quite the level of service we expect from a five-star hotel or a member of Leading Hotels of the World. Additionally, the room itself offered little in terms of comfort or privacy. We could clearly hear noise from the corridor and neighboring room, including conversations from their bathroom. The air conditioning controls were also confusing, with multiple buttons and lights, but no clear way to adjust the settings. Nevertheless, we would like to thank your spa manager for her professionalism and enthusiasm. All in all, we had such high hopes for this trip, and it’s disappointing that the experience fell short of expectations, particularly given the occasion. We’re sharing this feedback because my partner and I are both working for a five stars, one member of LHW, and one member of Relais & Châteaux and hope that it helps improve future guest experiences.

This stay at the Royal has been excellent since our last visit. There have been some improvements, and the staff truly goes the extra mile. We stayed in a junior suite, which I believe was recently renovated, offering great comfort. Additionally, the breakfast service has improved! Regarding the Il Giardino restaurant, it’s a nice experience to have dinner on the terrace, and the wine list is superb, but I find it too expensive for the quality. Five stars rating well deserved.

What a wonderful hotel visit this has been - i travelled here last minute to stay for a week and had a lovely welcome by the team and my Seaview room was stunning!! This hotel is close to everything - the beach across the road and the main street for shopping is close by.|My room was lovely and a wonderful little balcony!|The breakfast buffet was equally lovely each morning and the hotel has a particular character of old and new combined. Most of the guests here had been returning for years and I could see why!|The pool was my favourite and I found my spot daily which the pool attendants recognised and looked after me! |I loved San Remo and will return next year!!

The Royal Hotel is one of the old classic grand hotels that are sprinkled along the waterfront in Sanremo – very large, white, Georgian style building from the mid-late 1800’s. It is still family owned, and it is perfectly, precisely well maintained and cared for – everything is pristinely clean, sparkling, and “just so.” This takes a lot of money, time, and attention to take such good care of a very large and very old building with so much traffic in both guests and event attendees. ||Location – fine with some drawbacks|Positive -- It is right across the (very busy) street from the beaches, which are ok (C rated) compared to any / all of the French Riviera beaches and beach clubs The sea views from the sea facing rooms, especially balconies, are superb. The best walking path is not along the sea, but you can pick it up going east through the center of town between two lanes of incredibly busy loud traffic – if you can find it, then it is a lovely biking/ walking path that is shaded and quiet and safe for walkers.|Negatives – |The hotel is perched up high from the street, which is good from the standpoint of reduced street noise (which is extremely loud due to so many loud buzzy motor scooters) and from the opportunity for sea views from front facing rooms. However, this means that to get up to the hotel, you must go up several sets of uneven stone staircases and windy road sections between the staircases. The staircases are in full sun all day and are very hot. For anyone with mobility challenges, the staircases are very difficult and tiring. There is no elevator. The hotel is also about a 20 minute walk to town, which is very long if you are mobility challenged.|The beaches and clubs are not the reason to come to Sanremo – if you want wonderful beaches and beach clubs and promenade walks along the sea, go to Nice or Cannes, not here. I was incredibly disappointed in the reality vs. what I saw on videos that people posted on youtube which implied (incorrectly) that there is a long walking path along the sea. There is a long bike path on which you can walk, but it veers inland very quickly going west shortly after the Royal Hotel with no water views at all; going east, you very quickly run into a parking lot and then the port with fishing boats. You have to find the specific section of the bike / walking path that is pretty and safe going east after you pass the port – and that is great.||Hotel – Overall, this is a lovely hotel that appears to be a very popular venue for events as well. The décor is supremely lovely, with chandeliers everywhere, tapestries, and the most fragrant fresh cut flowers everywhere. You feel “Grace Kelly Gracious” here with a true sense of classic comfort, elegance, and style.|Positives – clean, lovely, beautifully maintained.|Gym – small on website photos but somewhat larger, better equipped, and very clean than a lot of hotel gyms. |Breakfast – nice buffet; spread out. Melon is very good.|Staff is very professional, very helpful, very polite, and very kind.|Landscaping is very lovely |Pool area – very nice to have as alternative to the beach clubs, which are not worth the money (go to Nice or Cannes for real and nice beach clubs). The towels and sunbed cushions are very comfortable and large.||Negatives – |Breakfast – it is not replenished after about 9 am. Breads look good but are all stale. Pigeons and seagulls and wasps aggressively attack you and your food the moment you sit outside, so the outside seating on the terrace with the lovely views is a nightmare times 100. Omelettes are ok. There is not much if you want healthy.|Pool – there are no good sea views from the sunbeds; the street noise is loud, and the staff can be extremely snarky.|Key -- only one key per room, and it is a mammoth heavy key. They request that you leave the key at the desk and ask for it every time you return, which is inconvenient and annoying. It would be so much easier to have individual card keys!||Rooms – LOVELY and very very clean.|Positives |Individually controlled AC works very very well|Lots of towels. Excellent shower water pressure; fully glass enclosed shower.|Lots of storage space (large closet with multiple sections, real hangers, drawers, and hooks).|Luggage racks with metal and straps|Very comfortable bed with very nice linens|Turndown service with water and chocolate|Beautiful fresh fragrant flowers on table|2 mini fridges; we took their beverages out and used the space for our own|Large floor to ceiling windows and French doors with balconies. Sea views are amazing.|Lighted sign outside room door that indicates if the room is occupied / do not disturb / please clean that you activate with a button inside. No flimsy paper doorknob hangers that always fall on the floor.|Electrical outlets and lights on both sides of the bed.|Lovely soft bathrobes and cushy slippers||Negatives|Balcony – there is no shade on the balcony – no awning, no umbrella, nothing – so while the views from the balconies are better than being at the beach club or the pool, there is no shade and the full sun (even in autumn) is incredibly hot|Key -- only one key per room, and it is a mammoth heavy key. They request that you leave the key at the desk and ask for it every time you return, which is inconvenient and annoying. It would be so much easier to have individual card keys|Lights – too many light switches – it took a long time to figure out which switches activate which lights

This is my favorite hotel in the world. We had a deluxe room facing the see and it was just lovely. The service was top notch and maybe the best I’ve experienced. The pool pumps in sea water and overlooks the beaches. For a towel, chair and umbrella at the pool check in with the staff and they will get you set up. If you want a place at the beach the hotel has an agreement with one of them and for 40 euro you can get a beach chair umbrella towel and changing room with storage all day. It’s a short walk to all kinds of great restaurants and the old town is a nice walk of narrow pathways harking back to medieval times. There is nothing medieval about the hotel which feels like a palace and you will by treated like royalty. The breakfast is wonderful … the room is lined with glass flowers and chandeliers. Outside seating is also available and usually my first choice but I love the breakfast room. We had evening drinks outside and again service can’t be beat.

The hotel is exceptionally beautiful and our room was large, lovely and spotless. However, it did not include an iron and, when we asked for one, we were told that only the laundry service was available. When we explained that we needed it for that evening and the clothes were clean, we were told the only option was an expedited pressing services for double the normal price. ||Also, the pillows on the bed were extremely flat and uncomfortable. My husband asked for softer pillows the next day and we were then provided with adequate pillows.||We enjoyed the pool very much and the pool staff were attentive and welcoming. We did order drinks and food at the pool but the prices were very, very inflated.||We had spa treatments (the pinda mei) and I had a very skilled technician and really enjoyed the treatment while my husband said his experience was just average as his technician was not very skilled. Afterwards, we were disappointed to learn that we could not access the Wellness area without a prior reservation.||The breakfasts were very good with a wide selection of food in a beautiful location. However, we had very disappointing dining experiences at both Il Giardino and Corallina. The food was very overpriced and mediocre at best. The quality was not fresh and we waited 1.5 hours for our appetizer to be remade after we sent it back because it contained raw batter. We were also seated so close to the next table at Il Giardino that their chain smoking throughout the meal affected us. Also, despite making the reservation 4 months prior and letting the staff know it was to celebrate our 20th wedding anniversary, we were seated at a table directly in front of the area where the wait staff collected plates and listened to banging plates and cutlery throughout the meal.||One young woman who was part of the front desk staff (who was often there went we had an inquiry) was not welcoming and often treated our inquiries/requests with impatience/annoyance.