The Royal Kings Arms Hotel Lancaster

I had booked through Agoda (big mistake) who hadn’t confirmed our booking with the hotel. Thank goodness for the manager and receptionist who gave me the number to ring Agoda and assured me there was a room available for us for 2 nights. I did get my money back luckily and the hotel matched what I’d paid to Agoda which was very decent of them. They gave us a lovely room, comfortable bed and huge powerful shower in the bathroom. We ate there one night, lovely food. We ended up staying a third night as it was so comfortable and we loved lancaster

Excellent location, 5 minutes from train station, heart of city centre.|The bar, restaurant and building are very nice. |Staff are very accommodating and helpful.||Our room was dark, small, and not what I expected. No plug sockets near bedside. Bathroom needs updating. Old, dated, small shower head. Couldn’t have a shower as there was no water coming out of the shower-head so had to use the bath. |It was extremely hot throughout the hotel (a small fan supplied in room). |The window wouldn’t stay open so had to prop it with a rolled towel. |Placed at the front of the hotel and was very noisy. Noise is definitely an issue here so take this into consideration when your room is at the front.|Breakfast is ok. What we got was nice but we weren’t offered fresh juice, any toast, cereals etc… 1 drink offered each. There is no offer of a ‘help yourself ‘ continental.

Our room was comfortable and very clean. We were lucky to stay during a St. George celebration done on site - The Morris Dancers were so entertaining! Talented Amy Rae sang her original songs in The Crypt Bar and it was a pleasure meeting the personable hotel manager who was so engaging. He even surprised me with a birthday treat! All was lovely!

Came here to visit from the 02/05/25 - 05/05/25 Lancaster for the first time . Firstly I would like to say Sally who works behind the front desk is honestly amazing. She is so kind and caring a true asset to the hotel nothing was to big for her to help fix. She made our experience amazing. House keeping kept the rooms beautiful and clean and the the hotel it's self smelt lovely clean and well looked after. Breakfast was so worth it and amazing. I can't praise this hotel enough thank you so so much truly we will be back and I can't wait to see all the staff again but especially Sally this is definitely more then a 3 star hotel it's more of a 5 star hotel. And food was 10/10

We came here for a family dinner in the evening. The ambiance was delightful, and the service was both friendly and exceptional. Those with allergies were well accommodated, and the food was generally quite good. My mother's chicken dish was unfortunately overcooked and inedible, but the pasta the rest of us enjoyed was delicious along with the dessert. Overall, we had a pleasant evening and I would recommend it for the pasta and wonderfully calm atmosphere. :)

Myself and husband to be and 50 guests enjoyed our wedding with three course meal with wines. 19 guests stayed in the Hotel for 2 nights. The hotel bijoux with charm and character and the staff delightful and very thoughtful and considerate of guests.|The Chef is superb and the quality of the food was 4 star.|We are very grateful to the Staff Chef and Management

Fantastic stay at the beautiful Royal Kings Arms Lancaster,a lovely genuine welcome from the reception and management, beautiful bedroom with lovely refitted bathroom with a great walk in shower. The bar and dining room are lovely and the breakfast is amazing. The whole experience was 10 out of 10, perfect stay.

Amazing atmosphere, I have stayed here previous before the refurbishment but wow what a place the royal kings arms really is! Classy, elegant, friendly, spacey, clean and all round amazing! Cocktails are to perfection! Will be booking a short stay next month guys!! ❤️

Easy to find on walk up from train station. Friendly staff at front desk. Hotel is clearly old and 'not recently refurbished', but everything works, even the creaky elevator! Nice room. Bathroom very nice and sort of (Brit-standard 'modern') modern. Breakfast room quite fancy. Continental or cooked breakfast - I had the cereals, toast, juice'n coffee type: v.g. as expected. Staff lurks in kitchen, shoots out now and then to check on customers. Added later: been thinking about the rug salesman who'd rented the room next to the reception, downstairs. Seems to me I saw his trestle sign outside on the sloping street a few years ago. Spoke to him, as people walked past the wine bar opposite. Man must be a traveling salesman, does the tour of the country, a few days here, a few there. With his rugs. Needs some logistics for those, mind you. Spoke to him as I waited for wife+daughter to walk down from station. They stayed with Grannie in Carnforth, down the line, in her small home, and rode train up each morning, fresh and pink-faced from the bracing, moist, Lancashire air. He was friendly, knew how to speak to strangers. Easy fellow. A few customers'd walk in, look at the Persian rugs, and leave. Almost as if the rugs were a cover for something else? I paged the newspaper, waiting. 'So, from Denmark, are you?' he'd pleasantly continue when the people'd left. Waterstones next door. Upstairs balcony display area not bad, chair to snooze in, wait for family. Thumb books. Hotel has fancy bar/parlor upstairs. Dark, not bad for someone with iPad or laptop in need for some screen-time. Plugs, but bring that adaptor! Oh, the plugs . Hrm. When I plugged in the iPad adapter interesting sparking-type sounds cane from the socket. Should it do that?

Friendly staff, sober but decent rooms. Good thing was we could store our bikes in the boardroom. And the view is very nice from room 317

Would I come back to this place? Not even if my life depended on it. Firstly, In a shower at a hotel you'd expect the whole 9 yards; Shower gel, shampoo and Conditioner. Apparently in the Royal Kings Arms, shampoo isn't a thing. Everybody loves a bit of morning sleep, although it was slightly difficult as workers were drilling next door as renovations were in progress. Oh no and it doesn't end on that note. We came back from my sisters graduation (#congrats) and our room wasn't done, actually the beds were stripped. So we head down to the reception to investigate and apparently our room was booked for one night. This isn't a problem because we booked 3 rooms so they were all vacant and ready to be used. One room which was a single room was meant for a person staying 1 night and we made sure they knew it, however they decided to change it up and thus charged us £50. Anyway we vacated the old room and moved into the new room, to our "surprise" the lights were not working... Although there was shampoo!! But... the shower only gave out cold water but the bathtub tap only gave out hot water, so the process of being hygienic was again a struggle. Call your self a hotel aye?