Royal Princess Hotel

Hotel is lovely. Pool areas are clean and beds are comfy. ||Rooms are big we had a Executive suite on top floor and views are great. Sunset view from balconies amazing. |Pool and gym area are good too. |Breakfast was good and always able to get a table whenever we wanted. |||We had opened for half board this was where we ran into trouble. Several visits to the restaurant we were told no table and given no guidance on when to return for a table or to wait for one. We tried at various times from 6.30 through till 8.30 pm. When we did get a table we didn’t manage to get served drinks on two nights as waiting staff stretched so thin. This wasn’t something that only we encountered. It was the only issue we had that the hotel wouldn’t rectify. ||We basically paid for food we couldn’t use unless we ate at 2100 or outside. Maybe tha could be clearer before booking half board.

Our stay was incredible from start to finish. The hotel offers breathtaking views of the Croatian Adriatic, with crystal-clear waters, islands, and reefs creating a postcard-perfect backdrop. The infinity pool overlooking the sea was a highlight—absolutely stunning. The rooms were beautiful, spacious, and designed for total comfort, with spectacular sea views. The staff were amazing through the entire hotel including guest relations, who seamlessly provided assistance scheduling a boat tour of the Islands and transport to Dubrovnik’s Old City, making it easy to experience the beauty Croatia has to offer. The food was outstanding across all restaurants. A special mention to Zoe’s for the delicious shrimp risotto paired with a fantastic wine selection. Whether you’re visiting as a family or a couple, this place is the perfect blend of relaxation, luxury, and authentic hospitality. We left completely refreshed and already dreaming of coming back.

Had week here end of September. On the plus side: room always cleaned perfectly. Very spacious, lovely toiletries. Balcony well furnished with chairs, table and sunbeds. |Not sure that the hotel is worthy of 5 stars though as we have stayed in better 4 star places.|Breakfast - mediocre. Orange juice tasted like reconstituted not freshly squeezed, also think juice containers should be covered as lots of little flies around them (and in them). Although some fresh fruit out on counter there was a lot of tinned fruit every day. Not such a huge choice of breads or cakes as we have been offered elsewhere. Did not understand why the egg cooking station was outside on the terrace when all the other ingredients (bacon, beans, sausages etc) were inside. Did not have dinner at any of the 'Royal' group - had planned to have dinner at one of their hotels but restaurant was closed that evening and did not bother returning on other evenings. (Wish they had put a notice outside during the day to inform passersby that closed that evening).|Like others I did not find reception staff very informative but they were not rude to me. However, DO NOT rely on them for an early morning call!! We requested a call at 6.15am as we had an early pick up for airport - luckily we had also set the alarms on our phones as the requested call never happened. Very poor really.|To finish on positive note - the stars of the hotel staff for me were :|the lady cooking eggs every day - brilliant|the housekeeping staff who cleaned our room - great|the staff on the rocks who put out the sunbeds, umbrellas and tables - very helpful and willing to assist. Thank you all.

We stayed in a suite with a sea view. The view was amazing the room itself had 2 bathrooms and a kitchen. First class. We used 2 of the restaurants which were very good and the spa which was excellent. The breakfasts were very good with plenty of choice. The staff were professional and friendly. All in all outstanding and great value.

This was one of the most disappointing hotel experiences we’ve ever had. From the moment we checked in, the receptionist was shockingly rude, dismissive, and unwilling to help. Despite emailing in advance for a higher-floor room, she flatly told us only a ground-floor room was available, with no apology or polite explanation. When we asked for water, she told us to “drink from the tap” — unbelievable for a so-called 5-star hotel.|The ground-floor room we were forced to stay in for the first night was dark, gloomy, and felt neglected. Outdated furniture, broken lights, a dirty shower curtain, water leaking everywhere, and no basic amenities like bottled water. It was uncomfortable and far below even a budget hotel standard.|To make matters worse, when we asked the receptionist for information about excursions, nearby places to visit, or transport, she simply told us to “check the website.” This lack of hospitality and unwillingness to assist made us feel completely unwelcome.|Throughout our stay, housekeeping was equally disappointing. The cleaners never changed the bed linens or properly cleaned the room — they only replaced the towels. Again, this is completely unacceptable for a hotel claiming to be 5-star.|Only after insisting were we moved the next day to a room that actually reflected what we had paid for. This clearly showed that the first room should never have been given to paying guests.|For the price and reputation, we expected professionalism, hospitality, and comfort. Instead, we were met with rudeness, indifference, and a night in a room that wasn’t even fit for guests. No apology, no compensation — nothing. Truly unacceptable, and we will not return and won’t recommend.

The hotel was better than expected. We had a huge room which consisted of a bedroom / lounge and two bathrooms . The outside areas were lovely with lots of choices of swimming pools , or sitting in the rocks by the sea . We didn’t eat at the hotel except for breakfast which was exceptional and with stunning views . We went in to the walled city at night which was very easy to reach from a bus a few minutes walk away . Overall I would definitely stay here again . We had a lovely holiday .

We stayed at the Royal Princess Hotel for two nights in October.|The view from our room was absolutely stunning — the sea and sunsets were incredible. However, the room itself felt quite old, with furniture that hasn’t been updated for many years. The sofa even had visible holes, which is disappointing for a five-star hotel.||The pools at the Royal Princess were cold, so swimming there wasn’t really enjoyable.|However, we could use the facilities at all hotels within the Royal Resort complex, and the Royal Blue Hotel had a lovely heated outdoor pool and a warm indoor spa pool — that was a big plus.||Dinner quality was inconsistent: the first night’s meal was dry and tasteless, while the second evening’s grill night was completely different — delicious food, fresh seafood, and a great atmosphere.||The spa area was excellent — very clean and relaxing, with a good steam room, sauna, and a small tea and water corner to unwind.|Staff were polite and helpful, but the hotel overall needs renovation and better food consistency.||Prices are quite high — both for rooms and restaurants — but if you take a walk along the beautiful coastal path, you’ll reach a small seaside town where the prices are much more reasonable and food is excellent.||There are many hotels in this area with equally beautiful sea views, so it’s worth choosing one of the more affordable Royal properties and simply enjoying dinner elsewhere — you’ll likely have the same experience for a much better price.

The view from the lobby was incredible. Our jaws dropped as our cab pulled into the driveway just in time for sunset. The hotel is also attached to a nice rocky beach where we had a nice stroll to admire the sea view.