Zyra Catherine
Google
We stayed at the Royal Princess Hotel in Dubrovnik in March, which is clearly off-peak season. Unfortunately, most of the amenities were closed, something we weren’t informed about before booking. Only one of the hotel’s restaurants was open, and sadly, we had a disappointing food experience there with raw pork and fish bones in our meals.
The hotel claims to be 5 stars, but we felt the experience was more like 3 (or low 4) stars. Thankfully, we didn’t pay peak season prices because the level of luxury just wasn’t there. On the positive side, the bed was very comfortable and the room was well furnished. Our bedroom balcony had a fantastic view of the Adriatic Sea, which was definitely a highlight.
However, the service left a lot to be desired. There was no bellhop to help with heavy luggage, and the front desk seemed understaffed, with just one exhausted employee on shift at a time. The music playing throughout the hotel was a strange and unpleasant collection of low-quality cover songs, which was honestly quite annoying.
Small touches were also lacking: bathrobes and toilet paper weren’t replenished unless we asked. The balcony furniture was cheap white plastic, which didn’t feel very luxurious.
That said, the spa and pool facilities were the real saving grace. We really enjoyed the clean pool area and the gym, and although only one sauna was working, it was a lovely way to start the day. We also had a couples massage at the spa, which was fantastic and reasonably priced.
Overall, the hotel was clean and comfortable, but it didn’t quite live up to the 5-star standard it claims. It could be a decent option outside of peak season if you’re not expecting luxury, but I wouldn’t recommend it if you’re after a truly indulgent stay.