Royal Victoria Hotel

What a historic place to stay, full of charm and art. It's Italy's oldest hotel so don't expect the latest modern facilities, but rather it has real style. We loved it. Good breakfast with gluten-free available on request. A real gem and not expensive either.

I recently stayed at this hotel and unfortunately, my experience was far from satisfactory. The room was not clean and under the bed it was full of dust and dirt, indicating a lack of proper cleaning. There was also visible mold in the room, which is absolutely unacceptable in any hotel. The bathroom was a complete disaster. There was mold all over the walls, and the water pressure was very low, making it nearly impossible to have a proper shower. To make matters worse, the water temperature was inconsistent and often cold, making the whole experience even more unpleasant. Another issue was with the windows. They are not closing properly, which meant that noise from outside easily filtered into the room, making it incredibly difficult to sleep. To add to the frustration, in the middle of the night, the staff decided to make noise by throwing glass into a bin and putting plates in a cabinet in the hallway, disrupting any chance of rest. On a positive note, the location of the hotel is great, but unfortunately, this was the only redeeming quality of my stay. I would not recommend this hotel to anyone, as the cleanliness, comfort, and overall experience were far below expectations.

An "ancient" hotel (in a positive sense) with period furniture and facilites, which I really like. Almost like a museum. THe room was large with a big bathroom, a huge comfortable bed and a TV set, facing the river. Everything is within easy reach - the Leaning Tower or the railway/bus station about 15 minutes on foot. Breakfast is served from 7 to 10 o´clock in beautiful rooms, a bit Italian style but sufficient: cakes, croissants, minipizzas, two kinds of salami and cheese, cereals, yoghourt... The staff nice and helpful, check-in/out smooth and fast.|The heating was not efficient enough and the tiled floor felt a bit cold, so a pair of slippers would come in handy, otherwise there is nothing I woud complain about. Some people might say the hotel is obsolete but I was absolutely satisfied.

I had booked this trip for myself and my patenter as a city break. Seeing the hotel from pictures I loved the quirkiness of it, I was extra happy when I saw you could book the rooms with a river view as my fella loves the water. ||||The photos on trip advisor are old ones!! Nothing looked like the photos. ||||I’d just like to add the fact I didn’t mention any of this to the staff as the language barrier seemed to be an issue. ||||Negatives||||1. The room is dilapidated, damp/watermarks on the walls and roof of the room and bathroom. The is an old plastic outdated heater ( doesn’t work) on the wall under the window that fully opens up out to the river. To the right of the old heater there is a big old fashion radiator that pumps out enough heat it could heat the whole 3rd floor of the hotel. That can’t be switched off or down. ||Cracked sharp tiles on the floor, scuff and dirt marks all over the walls. The door into the room didn’t lock or shut properly it just rattled whenever wind moved through the room or hall, the key looked like it would open every door in the hotel was so worn. ||||Just a little bit of time, care and cleaning would sort this out!||||2. The bed!!! On first impressions the bed was huge and white. Upon closer inspection the headboard is disgustingly dirty… greasy and stale. The frame is a beautiful wooden claw footed BUT the mattress is balanced on a fold out spring metal base (see photos) it was like sleeping on a concrete floor and the noise sounded like it was collapse at any second. Not to mention the dust dirt wood and foam under the bed.||||3. Only one outlet would work, we had to plug 2 converters in to get some of our devises to charge. The telly had no battery’s in the remote and even when it did switch on it said it needed an aerial! No kettle or tea/coffee facilities. We had many power outages too, when this happened we stuck our heads out the window and could see the strip was ok???||||4. The bathroom!!!! ||This was the most upsetting, the level off finish was so bad pipes leaking, tiles missing when you turned on the shower it poured out the taps so you couldn’t get a could pressure or temperature. The brown water that came out the taps. And the wires hanging! Felt cleaner before you went in there.||||5. The noise, when I booked this I didn’t realise how busy and how close you are to shops and restaurants, this is actually of of the positives, however the ambulance sirens are constant, I know this can’t be helped by the hotel but it should be made aware when you book that somewhere on the publication it states bring earplugs. What can be helped is hotel staff moving furniture in the middle of the night and shouting out in the hall!||||6. WIFI -didn’t work not high speed as advertised. When we asked the desk about this she just kept repeating the password and username. Hence why I didn’t take up any other issues. ||||Was also charged a city tax as we left the hotel of €15.00…||||Positive ||||1. So close to all the sites,restaurants and mini markets.||2. 10min walk to the main Pisa train station, we used it everyday to see Lucca, Florence and Livorno.||3.The view is beautiful.||4. Breakfast was nice and simple, staff very polite and helpful.||5. Felt safe out and about although it’s very very busy.||||Overall wouldn’t recommend unfortunately but would look to stay in the area again. Not worth the price especially when I paid extra for a room with a view!

Due to the price it was like I expected. I mean it’s old and a lot of things didn’t work like they should but they worked. The beds are comfortable and it was very clean. The breakfast offered a variety of foods and was delicious. I would come again.

Beauty, romance, and history all rolled into one. We stayed one night here as a side trip from Florence to see the Leaning Tower. The Royal Victoria Hotel was a dream! Our room and bathroom were both huge. We had a balcony overlooking River Arno and that was a breathtaking sight. There was definitely nothing lacking in the breakfast buffet. Antiques were everywhere that went along with the history of this building. A must see is the Alle Antiche Cucine in this accommodation. The staff were very helpful with restaurant suggestions, directions to sights, and calling a taxi for us upon our departure. Thank you staff at Royal Victoria Hotel for making our stay in Pisa so special!

Although this is not the most modern of hotels I have ever stayed in, the almosphere made up for it. The staff were welcoming and happy to help me and I enjoyed a pleasant cocktail on their terrace before turning in for the night. I slept well in my lovely clean room and then made my way downstairs to the breakfast the next morning taking my time and looking at all the decorations and sculptures that the hotel has. Honestly well worth a stay.

Detailed Hotel Review General Assessment The hotel is, to say the least, dilapidated. Definitely a prime candidate for ‘Hell’s Hotels’! Bathroom Issues 1. Visible cracks in the floor 2. Non-functioning electrical outlet 3. Soap holder and shelf under the mirror, chipped 4. Bidet is missing its plug 5. Broken door handle 6. Water damage stain on the ceiling 7. Inadequate cleaning Room Issues 1. Street-facing and extremely noisy at all hours due to lack of soundproofing 2. Inadequate electrical system: o Advertised with outlets near the bed, but only one power strip on the floor under the double bed o To use the power strip, one must kneel down and disconnect one of the lights o Window outlet is only usable by unplugging the TV 3. Comfort issues: o TV too small and too far from the bed, difficult to watch o Floor with loose wooden slats o Bed headboard that bangs against the wall with every movement o Necessary to insert towels between the bed and wall to prevent noise 4. Security issues: o Door with rudimentary lock - could be opened with a toothpick o No safe provided 5. Breakfast - Bargain basement selection Conclusion The facility requires urgent radical restructuring and modernisation interventions. The current conditions are unacceptable for an accommodation facility and certainly not in line with the price. Not recommended!