Royalton Bavaro, An Autograph Collection All-Inclusive Resort

Beach and ocean were lovely. There would be good snorkeling just off the beach, however its not allowed due to boat traffic. ☹️ Service was good, all staff were friendly and helpful. Food was pretty good, no food borne illnesses during our stay. Room was nice, except we wanted one king bed and got two beds, but we didn't bother attempting to change that. Most days we were able to get chairs at the beach without going first thing to reserve. Overall a good trip.

I visited this place in July 2024 and i truly didn’t enjoy my experience ! The Royalton is beautiful. The landscape is beautiful and inside the hotel is beautiful. The worst part about the hotel were the workers. They were rude and racist. When you asked for room service they took 2 hours to deliver the food. When i asked for beach towels they would laugh in my face and stand there. They would speak Spanish to their co-workers about how black i was. Mind you i understand Spanish very frequently. Oh yeah , i almost missed my flight because the day i was leaving i had called the bell boy to carry my big suitcase and bags and no one came. I carried them all down to the front desk myself. The front desks excuse was that “the bell boys weren’t in today.” The food was mid. They dont have reasonable times with food . They only have a 2 hr window with breakfast. 7am-9am is breakfast. Lunch starts at 11 and ends at 2. And dinner is all the way at 6pm-9pm. There were too many gaps of the day where i was digging and searching for food and i can’t believe i am paying for an all-inclusive starving . Booking dinner reservations were impossible. They would never open their reservations to everyone. I would never come back here. I would say i did enjoy my time outside the hotel. I enjoyed zip lining and coco bango club.

This was the fourth year in a row that we went to an all-inclusive resort in Punta Cana. Our previous experience with other resorts was amazing, that's why we kept coming back. However, this experience was by far the worst amongst the four. I will mention all the details that i personally experienced, although i understand that it could be long and maybe boring for some of the readers. 1) When we entered into our room for the very first time, we noticed that that mini-bar had some used bottles in it. It was such a turn-off right off the bat. 2) Later that day when we went for some light lunch at the buffet; no server would come and take our drink orders for 20+ min. Ended up finishing up the food with no drinks. 3) The next day we ran out of towels early during the day. Had to call the front desk four times asking for extra towels with no luck. We ended up drying up my 7-year-old with hand towels. 4) The next day, the electronic lock of the entrance door to our room broke. Had to wait few hours for someone to come to look into it and fix it. Had to wait outside. 5) On day 3 we saw a roach in our room; therefore, had to call and ask for them to spray our room. 6) On certain days the bathroom would just smell awful (sewer smell). 7) They force you to use their app to make reservations for the a la carte restaurants, however the app doesn't allow you to make any reservations for parties who are not in the same room with you. Hence making it very difficult when you are traveling with extended family members or friends that stay in other rooms. 8) Their photography sales person saw us in the lobby and after a long negotiation we agreed on a deal and we made an appointment. After taking our pictures, their office would not honor the agreement between us and their sales person. Unreal... All in all, the service of this resort was so bad that i may not even go back to Punta Cana anymore.

Stay: Nov 8–12, 2025, Room 19-317 I visit the Dominican Republic at least once a year, and it’s my favorite country—it’s where my family is from. I’ve stayed at many resorts over the years, often paying less and receiving far better service. Unfortunately, my experience at Royalton Bavaro was by far the most disappointing and upsetting I’ve ever had. From the moment we arrived, the service was unacceptable. On our first night, the bellman ignored us completely, choosing instead to drive a young woman in a bikini on the golf cart while I stood with my two children, my mother, and a stroller wagon. Tired, hot, and hungry, we had to find our room and carry our own luggage. The room itself was unsanitary. I found roaches on and inside the dresser, including one crawling on my son’s clothes. At one point, the shower stopped draining, leaving me to wash myself with a water bottle over the toilet until maintenance finally came. Housekeeping was inconsistent—though I tipped generously, tissues and toilet paper were not replaced, and towels were left short for our family of four. Dining was equally frustrating. At the buffet, we constantly had to ask for utensils, water, and drinks. Staff often brought the wrong items, and overall service felt careless and inattentive. To be fair, there were a few bright spots. Daniel (at the lobby and oceanside buffets), Rafael (at the Italian restaurant), and Cristofer (at the hibachi) were kind, attentive, and professional. The entertainment was fun, the beach was beautiful, and I enjoyed the food and coffee. But these positives were overshadowed by the consistently poor service and negative attitudes from many staff members. For the price this resort charges, the experience was horrific. I rarely leave bad reviews because I prefer to support businesses, but I feel compelled to warn others: spend your money elsewhere. Visit at your own risk—I am not exaggerating.

We are currently staying at Royalton Bavaro in Punta Cana, and I have to say the hotel is absolutely beautiful — just like in the pictures! Our check-in experience was very pleasant. The lobby is stunning, and everything went smoothly and comfortably thanks to Shester Leonardo, who has been with us since our arrival and has continued to assist us throughout our stay. The food has been delicious so far, and the rooms are super comfortable and spotless. The beach is incredibly clean and completely free of seaweed, which I really appreciate since it’s been an issue in many places in recent years. Everything feels easier and more relaxing when you have great staff and kind people like Shester around you. So far, everything has been truly pleasant and enjoyable. Overall, we’re having a wonderful stay and would definitely recommend this hotel to anyone visiting Punta Cana.

Starting with the pros, The entertainment overall was very good. All the bands were nice and Ricardo from entertainment was also good. Our butler Michael was excellent, and deserves a raise. He made all our reservations and even decorated the room for our birthday without us even asking. The property was beautiful and the staff was very friendly we had a very good time despite the negative reviews we saw online. Now for the cons, the housekeeping staff did not do a very good job of cleaning, the rooms were not dirty but could have been cleaner. Additionally the food could use some improvement. The Japanese restaurant was the best food we had, our chef Carlito and server Daniel were very nice. Additionally David from the Ocean Side restaurant was also very nice. All in all it was a good experience for the price, and I would recommend booking the diamond club for a great experience.

The Royalton Punta Cana is an incredible resort that truly has something for everyone. The breakfast buffet is absolutely amazing—there are several omelet chefs ready to make your eggs just the way you like them, plus a smoothie station to start your day fresh. After breakfast, you can stroll over for a latte, cappuccino, or even a coffee cocktail. The coffee here, sourced from Santo Domingo, is smooth and strong—absolutely delicious! From there, you can head straight to the beach with its gorgeous white sand and crystal-clear water, or enjoy one of the many pools, including the fun lazy river. The staff are always courteous, kind, and helpful, and what stood out to me is that they do this without expecting a tip (although tips are always appreciated). Security here is excellent as well—I felt completely comfortable leaving my things and phone on a beach chair without worry. Entertainment is lively and fun, with a special shoutout to Pandaboy and Ricardo, who go above and beyond to make sure everyone has a good time. Whether you’re looking for a fun, upbeat party vibe or just want to relax on the beach, this resort strikes the perfect balance. The lunch buffet is outstanding, and while the restaurants are just okay (I’d skip the tiramisu at the Italian restaurant), the overall food experience is very enjoyable. All in all, the Royalton Punta Cana is a fantastic family resort with an amazing staff, beautiful grounds, and plenty to do. I left relaxed, happy, and already planning my return! 🌴✨

We’ve had a great stay here for 10 days with a party of 14 friends and family for our wedding vow renewal. The entertainment was fantastic both during the day and in the evening. The team, including Chanel and Ricardo were very friendly as were all of the resort’s Vibe team. The foam party was great fun Our favourite restaurant was Hunters, but the early dinner was better for portion sizes. The only restaurant weren’t happy with was Oceanside, as the food wasn’t very good unless you were paying extra for a private meal on the beach. Our favourite place was the sports bar, Score.