Royalton Negril, An Autograph Collection All-Inclusive Resort

I want to start by saying that Kenisha our Butler, Shimma from the beach, and Tracy Ann who serviced our room were the best!!! Also we met so many incredible security staff who went out of the way to make us feel welcome. They all deserve a shout out because they made our stay incredible. Kenisha worked and she made sure that our stay was incredible, we are grateful to have met her. At other points though, some staff were not so kind. The staff at Armadillo were exceptional but the staff at the steakhouse and other restaurants were not so kind and this was memorable. We paid for diamond club but most days staff would not seat us in the dining club section … though we noticed that others with diamond club bracelets were always offered dining club seating, this was a bit strange. The resort has all that you need for a family but the service can be inconsistent at times. Make sure you tip, it is kind of an unwritten rule if you can … I would recommend this. We had a great stay but truly believe that some areas need tightening up to make sure that all guests receive the best experience. To those who made our stay incredible thank you and to those who were not so kind… I hope that training improves to ensure that all guests receive equal treatment at all times. This is the only thing that would encourage my family to consider other reports in the future.

My family and I have just returned from our one week holiday at Royalton Negril. This is our second visit to this hotel. ||We had a swim-up room, block 2, (not DC) with an ocean view room and the views were STUNNING.||Restaurants: if you want to dine at a restaurant other than the buffet, you need to make the reservation in the morning. You cannot reserve past same day and one day in the future. I had no issues getting reservations every day. The food truck at the pool had lines that took well over an hour. This is unacceptable to me, since they know how many people they need to service there. Shoutout to Kristina in the buffet, she made us feel so welcomed every day at breakfast. ||Pool/Beach: Both are kept clean with great service. Beach had minimal seaweed, and the water is crystal clear - I loved it. ||Nightly entertainment: We returned to this resort for a variety of reasons but a big one was to reconnect with a member of the Vibe Team, Thy. |Thy no longer works at the resort as of recently and let me tell you, the vibes were lacking without her. The shows were dead every night, and I barely even saw anyone from the Vibe Team this time around. She was sorely missed. ||Scoops: The ice cream shop/coffee shop was absolutely incredible. Their coffee, service and the way they treat children is to be recognized. Visiting this shop was something my whole family looked forward to every day. Shoutout to Cassandra for remembering us from our last visit and making us feel like royalty each time we came in for a coffee and treat! It’s staff like Cassandra that truly leave an imprint in our hearts. ||Front Desk: Service at the front desk and during check-in has greatly improved from the year before. The new staff were pleasant and efficient. ||Cleanliness: The lobby and grounds are very well kept, but the rooms need some tlc. I didn’t feel my room was cleaned well enough daily. The resort isn’t brand new and the wear and tear are showing.||Overall, this resort has room for improvement, but I would recommend it to others.

We had an amazing time at the Royalton Negril in Jamaica! The food and atmosphere were fabulous, but the real stars were our butlers, Jermaine and Shanika. They went above and beyond, even surprising us with a romantic evening—rose petals, a relaxing bath, and beautifully decorated beds. Their personal touches made our stay unforgettable. If you go, hope you get them—you won’t be disappointed! We truly hope they are rewarded for their professionalism and kindness.

A Slice of Paradise – 7 Days in Royalton Negril, Jamaica If you're dreaming of the perfect Caribbean beach vacation, Royalton Negril delivers in every way. The beach is absolutely stunning—powdery white sand, swaying palm trees, and plenty of natural shade if you're looking to relax out of the sun. The sea is warm like bathwater, making every swim feel luxurious. The resort itself is beautifully designed, with the entire property stretching along the coastline. This means you're constantly treated to breathtaking ocean views and the refreshing scent of the sea breeze. The grounds are lush and vibrant, filled with colorful flowers and well-maintained tropical bushes that add to the paradise vibe. The staff were incredibly friendly and respectful, always ready with a smile and helpful attitude. One of the highlights of our trip was snorkeling on the coral reef—swimming among the fish was truly the cherry on top of an already amazing experience. We heard a lot of suggestions to upgrade to the Diamond Club, but honestly, we didn’t find it necessary. A great tip instead is to pre-book a room that suits your preferences. We chose a room with a pool right on the oceanfront, and it was absolutely worth it. As for downsides, there’s only one: the jerk chicken didn’t quite hit the mark. It lacked that authentic Jamaican flavor we were hoping for—but that’s a small detail in an otherwise unforgettable trip.

The place is beautiful! Our room was decent and had some cosmetic issues that needs fixing. Fridge didn’t get or stay very cold leaving drinks blah. Staff was amazing for the most part and accommodating! Overall for what we paid for the week I feel happy about the value returned!!! We are and drank everything we wanted and it didn’t cost any extra! Brought a couple hundred singles and made sure every staff member who took care of us was blessed!!!

We booked the swim out pool for convenience as we travelled with kids and needed to stay close to the rooms. The rooms were decent but the pools and patio outside our rooms could have been cleaned a bit more frequently. The food was average at the buffet but restaurant food options were amazing. The beach is absolutely stunning. It was clear, shallow and calm which was great for families with children. Staff around the resort were nice, but not always helpful. We went to celebrate an anniversary and informed them ahead of time. They said they would do complimentary room decoration and sweets platter, but nothing was done. Nonetheless, staff were still kind. Entertainment in the evenings were mediocre, nothing too amazing. Overall a decent resort on a beautiful beach for families!

I really liked the fitness center. I feel like there were a lot of options to chose from during workout, plus it was pretty quite. Only thing I’d say that needs improvement is the a/c since it can get a little bit hot in there. The rest of the services were great too, the workers were very nice and personable as well. I was able to have good conversations with them, especially Andre the fitness instructor, which made the experience at the resort more wholesome. Would definitely recommend

I usually like to avoid all inclusive. But since we have family of 18 we decided to book Royalton. The only positive I can say about the resort is that the young lady working at lobby bar 2nd shift is amazing. The rest was let's say failure. Rude employees, No availability even 2 to 3 days in advance for restaurant reservations. Slow to zero service. I've been at much better all inclusive than this. This is last place I'll visit.