The Royce Hotel

Incredible and stunning hotel! We have stayed in luxury hotels all over the world, and we are bowled over at how beautiful the Royce is! Everything was outfitted to perfection and opulence. The architect / interior design teams have really outdone themselves. The food and drinks were incredible as well. Service was lovely and friendly. Just stay here!

The best decision we made, was to celebrate our 50th birthday party at the Royce hotel. Everything was impeccable! We can’t thank them enough! Many thanks to Jack and the staff for their immense support, professionalism and exceptional hospitality. The Berry in the city cocktail and endless canapés were absolutely delicious! Thank-you for an unforgettable evening! Xxx

This was our third stay at The Royce Hotel, and once again it was absolutely amazing. We’ve stayed in many five-star hotels around Melbourne, but the Loft Room at The Royce is by far the most beautiful and clean room we’ve experienced. The attention to detail and comfort is unmatched.||||The restaurant food was also outstanding and really added to the overall experience. Every stay has been consistently excellent, which is why we keep coming back.||||A big thank you to James, the manager, who we’ve seen over the last three years during our stays. He is clearly doing an amazing job, and it shows in every aspect of the hotel. We are already looking forward to our next visit.

We were very excited to book the Royce for a special celebration, having stayed there prior to the renovation and loved it||||While it is a very beautiful hotel and the renovation is stunning, the service and attitude of staff left us feeling dismissed, invalidated and as though we were an inconvenience. When you splurge on a very expensive nights accommodation for something special, that isn’t how you want to feel. Worse still, when explaining this to staff there was no acknowledgment. ||||What we did love: the rooms, the quality and setting of breakfast, the ability to check in one hour early on arrival||||What we did not: the cleanliness of the room (windows), view to a brick wall in a $650pn room, unhelpfulness with small requests for the room, inconsistent advice from staff, billing errors and dismissive attitude of management.||||We were overcharged not once but twice, which we only found going through our statements. We had verbally confirmed the amount we would be charged with the staff member on reception, and she said she would put it through and send an invoice. The invoice contained several amounts beyond what she had confirmed, an additional breakfast for $118, which was eventually refunded once we chased it up, and a $27 credit card surcharge over and above what the staff member had confirmed to us.||||At a 5 star hotel, you expect the amount communicated to you for your final bill to be the amount charged to your card. We raised this multiple times including with management but there was no acknowledgment that the staff member should have correctly communicated our bill to us and correctly charged it. The hotel did suggest we might wish to pay our entire bill again by a different method so that they could correct it then refund the first bill - forgive us for not feeling confident to pay the hotel twice given the errors already made! I don’t think it was a reasonable suggestion. ||||The money is far less important than the dismissive attitude from the hotel. They never acknowledged at all that their staff had made errors.||||We will never go back - we like to feel as though a hotel cares about its customers and wants their business. Especially a boutique hotel.

Overall, a lovely place to stay with valet parking. Staff were all very professional, pleasant and friendy, breakfast was beautiful and the room, nice and clean. The bed was really comfy! Only negative was we experienced a noisy aircon all night that created a constant ticking noise. We did advise concierge the next morning as it was too late in the night to let them know. Would have been nice if we were offered a discount on the room for a restless night's sleep! We did receive an apology though but sometimes when you pay the rates you pay, you do have high expectations for some serenity. Hopefully maintenance is now on the job!

If you’re seeking a venue to celebrate a special occasion, The Royce is truly an exceptional choice. From the event and reservation staff I interacted with while planning my birthday, to the warm welcome my guests received at reception, through to the attentive event and restaurant teams on the day, and down to the dedicated hotel staff who prepare and maintain the rooms—every member contributed to an outstanding experience. It’s evident that considerable effort has been invested in creating a seamless and memorable visit. The thoughtful amenities provided in the rooms add a personal touch that makes your stay feel truly special. Moreover, the hotel’s elegant nod to its heritage as a former Rolls-Royce showroom—expressed through carefully selected furniture and decor—adds a unique and classy character that my guests and I loved. Above all, the staff accommodate requests with genuine kindness and professionalism, making The Royce a welcoming and unforgettable destination that I would highly recommend.

A Gem in Melbourne. This was my first visit and cannot wait to bring back my Art and Architecture Tour next year. An incomparable location near the Botanic Gardens and an easy tram to the city. Wonderful staff especially front office manager Gerard Arumi...Fabulous, very quiet room with a balcony overlooking the leafy grounds of Melbourne Grammar, my favourite teas by TeaDrop, super bed, working desk, gorgeous conservatory, lovely public spaces. I have stayed in hundreds of hotels around the world conducting tours, and the Royce ticks so many boxes with abundant, unobtrusive and thoughtful details that amount to deep understated luxury. Bravo and thanks.

An absolutely OUTSTANDING experience! At a time when the world seems to have forgotten what customer service is, The Royce shines brightly. ||The attentiveness of the staff was on point. The Hotel Manager, Cassie was amazing, and nothing was a problem for James at the front desk. They made us feel like the most important people there. It's just so refreshing to be treated this way. We will most definitely be back; this will be our "go to" for each time we stay in Melbourne. ||Do yourself a favour and experience true happiness staying somewhere that makes you feel spoilt! Highly recommend! ||||PS: The Royce is visually beautiful too! The restaurant and bar are amazing and the rooms are perfect. Everything is on point!

I have dined in this restaurant - The Showroom - several times. It's consistently good. My companion and I have enjoyed high quality food with main courses that range from duck to beef steak to Morton Bay bugs to fish (John Dory and salmon). It's consistently good, very nicely presented and very enjoyable. I would not hesitate to recommend this restaurant. The service is very nice, respectful, professional and helpful. The wine list has good options. I will continue to return. Thank you.

"Cate and her staff were highly professional and extremely knowledgeable! The food was well presented and indulging. The wine selection is fantastic and the overall ambience of the venue was definitely one of opulence. Congratulations to the Royce Hotel for re establishing a true Melbourne Icon!!"

My new fave after work drop in for a happy hour bevvie. Great price beers and wine $5 5-7pm and right at my tram stop for home....a real bonus, good service, decor and bathrooms. The hot chips hit the spot as well as does the music and ambience of the place. Keep up the happy hour and you will remain my fave both pre and after happy hour.

The Royce Hotel is an experience and beauty extravaganza in one. The building itself is a piece of architectural delight and the decor is simply a form of art. The service is impeccable and the rooms unique to one another. I would definitely recommend the Royce Hotel to anyone looking for a boutique hotel with style and ambiance. While a little expensive, the experience is well worth the price you pay. The hotel has charm and history, with the hotel previously owned by Rolls Royce as their primary showroom. The Royce is located in St Kilda, which is therefore very convenient for those staying for business or as a tourist. They have a gym, which is small and houses one treadmill, step ladder and bike. There is also a water cooler which we frequently used because it was chilled and fresh. I had trouble emptying the bath- the button to rid the bath of water was nowhere in site! Initially when we checked in there had been a mixup with rooms. They had us booked into two separate rooms, however, we wanted to share just the one room. While the Royce doesn't look like much from the outside, it is absolutely stunning inside. The rooms are the perfect size- ours had a big king bed, a luxurious bathroom with spa bathtub and an area which included a writing time. Rooms with kitchenettes are also available

The weekend before we headed to Melbourne, the Royce featured in Good Weekend's great getaways review - a promising sign. Its review was not entirely complimentary, but prepped us well on what to enjoy and what to avoid. Top of the list is location. A far cry from a stock-standard hotel, it's a boutique venue convenient for St Kilda Road, Toorak Road and Chapel Street, the Botanic Gardens and the city. Its capacious foyer is stylish and calm. Via a somewhat inconveniently located lift lobby, we found our fifth floor room enormous and well laid out. I gather this was luck - other people staying there describe their rooms as quite small. Furniture included a very comfortable king-size bed and a lazy couch perfect for putting your feet up. The luxurious bathroom was unfortunately poorly lit, and I object to toilets with doors you can see through - much as I love my husband I do not need to see him on the loo and do not wish the reverse for him, so we agreed an etiquette that avoided it. With one lift out of order, we tried the exit stairs only to find ourselves in the back of the kitchen - not sure who was more surprised, us or the chefs. Remember to get out at the first floor and walk down.

My husband and I travel all around the world together. He's been a public speaker for 25 years and travels for a living. I've been a world traveler since a small child. We love this hotel! The staff is really fun and friendly. They remember us year after year. The restaurant and room service bends over backwards every time we come to accommodate my gluten allergy. It's a great location with proximity to the tram and the CBD. Fantastic amenities and great customer service. This is the only place will stay in Melbourne!

Not much to say here as only been in for beer and mate had a burger which was good. It's a hotel bar so to be truthful lakes a bit of atmosphere but there is nothing to complain about. Four Pines on tap so happy with that. I think happy hour in the week is popular with folks walking home.

We had an awesome night staying at this hotel for my wife's birthday. I was a little skeptical at first as the internet is covered in mixed reviews, but we just went for it and were more than satisfied. It's a cute, fancy-ish boutique hotel on St Kilda road, surrounded by green and the park and away from the CBD bustle but a short distance away. Service is very friendly, the rooms are fancy without being sterile, and there's a lot of cool restaurants around like Entrecote, The Olive Tree and the hotel's own Dish to eat at. Our standard room also came with a complimentary bottle of wine. There's a lot of complaints about lacking service/room service, but I found nothing of the sort. I'd definitely come back here again and recommend it.

This is a pretty sexy hotel. I've stayed here three times, for a total of about 6 nights. It's stylish without being overly fancy. It's not too big. Staff service has always been exemplary. The bar is fun, and often busy. I've only ever had the continental buffet breakfast, but it's quite nice (very good croissants). I'll admit that I am able to take advantage of a corporate rate that means the buffet breakfast and internet access are included, and that means I've been room-upgraded twice. It also means I've not paid for my own stays here. That inevitably colours my view, I guess. I wouldn't normally pay $180 a night for a hotel if I could help it. But you do get a very high-quality hotel.

I have stayed at the Royce Hotel on several occasions, and let me say it is worth every one of it's five stars. Located conveniently on St Kilda Rd, The Royce combines elegance with class, the rooms are stunning, spacious, and look expensive. The thing I love most about the Royce is their pillows. Wow. Talk about a good nights sleep! The feather down pillows feel like a soft fluffy could under my head. Everything about the Royce is fantastic. We received free drink vouchers for their bar, which was great. Comfy armchairs, the perfect place to people watch whilst sipping a cocktail.

I stayed at the Royce in July 2011 when in Melbourne for a job interview. I wasn't sold on Melbourne as a place to relocate to, but my experience at the Royce (among over things, obviously) sold me on this city. The location is great - you're not smack in he middle of the city but you're more than close enough (around a fifteen minute walk to Flinders St station). There's a restaurant and bar downstairs which has great food, and if you're looking for cheap greasy eats, Maccas is a few doors down. The rooms are spacious and well maintained and there were chocolates and a personalized note from the manager waiting on my pillow when I arrived. Price is reasonable (not cheap by any stretch of the imagination). Staff are very friendly and will dispense a list of tram numbers to take you to and from the city. Four stars!!!!

One of the parentals recently stayed here for a work thing so I had a chance to check out the interior of this swanky hotel. From the street the Royce feels discreet and a little dark, however once through the front door the foyer opens up to a luxe bright interior. Polished marbles, contemporary feature furniture, chandeliers and mirrored walls create an opulent but not over the top decor. The animal print upholstery is at risk of looking tacky but the space has enough neutral tones to avoid looking garish. Dads room had a balcony which was nice for a drink in the sun, however the divider between all the other rooms was metal bars so not a great deal of privacy. We moved to the bar downstairs which was all mirrors, dangly glass chandeliers and red upholstery. Think fancy brothel. These hotels can have a "sameness" about them, however the Royce did have enough design and service difference to make it more memorable and therefore worthy of its 5 star rating. One of the basic (still great) rooms will be around $230 which is regular for a hotel of this standard.

Stayed here for the first time and have to say everything was fantastic. From location, to the facilities to the friendly staff it was a big well done. The bed was so comfortable I slept properly for the first time in days. It was a great stay, a perfect hotel experience.