Ruby Coco Hotel Dusseldorf

Small rooms without the usual amenities such as a desk and a coffee maker. The bed was good. The selection of breakfast is quite limited, and there were many empty plates in the buffet. The comfort of the chairs in the bar/lobby area is poor. Gym use is €10 per day. The staff is very friendly.

Check-in and Check-out are smooth and fast. The location is great. Being at the shopping mall is a plus. Breakfast is great and with a wide selection of food and beverages. Plus all the fresh coffee you might need. The baristas are fantastics. Shout out to Mazhar, who did my Check-out at 3 a.m. and delivered my precious goods to my fellow friends who were staying at the hotel. The air system in my room wasn't working properly. My friends complaining as well, and seeing the reviews it is a common problem.

We’ve just had a wonderful stay at Ruby Coco in Düsseldorf- from the moment we arrived to leaving we were delighted with our accommodation. The hotel is quite quirky in a cool way, from umbrellas to rent, cute signs, a guitar you can grab and play to amps in the bedrooms. We were hours early for the 3pm check in after arriving from Edinburgh early in the morning. The front of house staff member could not have been more accommodating, sorted an early check in for us at 10am and settled us with a coffee while we waited the 10 minutes for the room to be fully ready - we’d only gone to the hotel on the off chance we could leave our bags there while we went out to explore and didn’t expect to be checked in early. ||The room itself, while compact, had everything we needed. The bed, after a long day and evening of exploring and enjoying Düsseldorf, was incredibly comfortable and the air con a necessity in the heat for these 2 Scottish tourists. We had a wee giggle about the shower/toilet being glass and in the room but both were super clean, the shower gel, shampoo and conditioner all smelled lush. ||The hotel is close to everything without the noise of the city, a great location for getting out and about as well as being close to markets and the train station. ||A great find and if we come back to Düsseldorf it’ll be our first choice for accommodation. A great vibe - we feel like they thought of everything.

We had a booking issue when Booking.com unexpectedly cancelled our reservation, but the hotel reception team (Marzhar, Sasha and Lina) was absolutely amazing. There were super helpful, friendly. Thank you so much for your kindness and support. Your really saved our trip! Highly recommended this hotel for their great service and wonderful staff.

Stayed here for one evening on a business trip. Located in the middle of the city with convenient access to trains, taxis and buses in the area. ||Hotel is on the 2nd floor of an office / commercial building adjacent to a mall area – enter via a cobblestone courtyard and head up to 2nd floor to the bar which doubles as reception. There are steps between the room floor and reception so leave your luggage on the room floor and walk up to reception / bar.||Bar / reception team were friendly and helpful. Checked myself in using the tablet and made my own key. Normally I hate this self-serve process but it was really unobtrusive especially when on a business trip when you prefer the least amount of interaction after a long day. I ordered a WOW double room which was decorated white, felt spacious and a bit bare at first entry but I had everything I needed.||Bed was comfortable, room was clean, sufficient amenities provided for my stay, two Marshall speakers to play your music and settle in after a long day. They also had a TOTO toilet seats which was an unexpected treat – that alone would draw me back! Shower walls were glass exposed to the living space with a privacy curtain and sink was in the room, but when staying alone, it was more than sufficient. Shower pressure good – a must when on the road. Check out was easy – just drop the key into the box and a few hours later, you get an invoice sent to your email.||I was unsure about this brand and was pleasantly surprised. It was comfortable, clean, felt unique and stylish without trying too hard. Had considered other chain hotels as my business trip ‘go-to’ but pleased I tried Ruby Coco and will certainly return going forward for my Dusseldorf city trips.

I had a great stay at this hotel. The location is very convenient, though it can be a bit tricky to find at first. There are two entrances – one through a courtyard and another via the shopping centre, which is really handy once you know your way around. Check-in was smooth and the staff were pleasant and welcoming, creating a good first impression. The bar area is fantastic, with a wide selection of drinks and a lovely courtyard space that’s perfect for relaxing outdoors. As for the room – mine was spacious, bright, and airy, and overall very comfortable. However, the air conditioning wasn’t working during my stay, and no fan was provided, which made the room quite warm, especially overnight. The large windows let in loads of natural light, which was great during the day, but as the room overlooked the courtyard at the same level, I had to keep the curtains closed for privacy – it did feel a bit like staying in a fish bowl at times. Breakfast was a continental buffet, with plenty of fresh, tasty options to choose from – a really nice way to start the day. Despite the minor issues, I enjoyed my stay and would choose to stay here again. It’s a stylish hotel with a great atmosphere and a lot to offer.

Such a great location! Located about 15 minute walk from train and major sites. Connected to mall which is nice for shopping. The staff were attentive and kind!

Very nice and clean hotel in a strategic location. Modern rooms, cozy atmosphere, the staff is professional and helpful. Special thanks to Jasper who welcomed us upon arrival in the night and got us breakfast early morning while leaving. Recommended. Luca.

Wir hatten einen wunderbaren Empfang von Bartender Ellen Gande. Nicht nur coole Drinks sondern auch viel wissenswertes über die Hotel Kette und Düsseldorf servierte uns Ellen. Ein wirklich schönes Ambiente und ein besonderer Charme hat die Bar des Ruby Hotels. Wir waren keine Hotelgäste, sondern waren auf der Suche nach einem coolen Drink an einem Sommerabend. Haltet euch auf jeden eure Bartender Ellen warm. Sie ist ein Goldstück und wahre Bereicherung für das Hotel.

My kind of place. Check in through tablet. Bar is the front desk and open 24/7. Clean rooms and quick service. Guitars if you need them. Fresh and tasty breakfast and close to everything Altstadt.

With a bad case of jet lag the hotel was a little hard to find since it is inside a small shopping center. Having said that, location couldn't be any better, right in the middle of the shopping district inside a 3 floor small shopping mall with plenty of stores and restaurants and a supermarket and drugstore on the lower level. Hotel is very modern, front desk is hard to find, it is right there in front of you but all you can see is a big coffee machine... yes, right there is where you do your self check in and if you need help like in my case, staff is ready to go the extra mile, even helping carry out our extra large suitcases up the stairs to the room. Room was clean and comfortable with nice quality and plenty of toiletries but no shower cap. Also, there is no phone in the room so had to go to the lobby to request extra hangers. Good buffet breakfast included with a nice variety of tea and espresso coffee at no extra charge, that is always a nice gesture. Speaking of nice gestures, only suggestion I will give to the hotel is to include a complimentary bottle of water in the room. Will gladly stay here again on our next stay in Düsseldorf.