A
Google
Paid a $198 reservation fee for their Valentine’s Day dinner and was informed in the booking email that we could only arrive up to 15 minutes late or they will give our table to someone else and take our money. A bit silly since we already paid a hefty reservation fee but what was more annoying was that despite arriving on time, staff didn’t seem to care at all and told us to wait outside in a line and that they’d call us when our table was ready. When it came to it they didn’t end up calling us, the line broke down, chaos ensued… and I don’t see why we couldn’t just sit inside while they prepped our table because I kid you not it took us 40+ minutes to finally sit down—with a $198 reservation mind you! Even inside once seated the service was terrible. Our waiter was anything but friendly and the food took a long time to come out despite being a set menu. The food honestly wasn’t very enjoyable since it didn’t taste great either. The chicken was dry and flavourless, the beef was bitter, and in the middle of the course there were 3 entirely vegetable dishes in succession which didn’t satisfy in volume or taste. The only saviours were, as you’d expect, the first oyster course (hard to ruin) and the dessert course since they served three times as much food as they did in their other courses. If it weren’t for those I would have been beyond unimpressed. Overall, with the expensive reservation fee, long waiting time to sit down, very poor service and food, and the complete lack of care from the staff on an occasion like Valentines, I will never be going back.
