Ruff's Burger

Came here for lunch and got a giggly smash burger menu for €14.90 which includes fries and a drink. Not too bad. Flavor of the burger was not bad but considering it's a smash burger I was surprised that there was no crunch at all. Bit disappointing. The fries were nice and crispy though. Overall good spot for a burger.

Super good gluten free burgers, the restaurant has a convenient complete list of allergens. Also the service was excellent, we will definitely come back again! :)

Seriously, one of the best burgers I've ever had!! And I come from the land of burgers, and this totally won me over. I got the basic burger with fry sauce and it was magical. Juicy, flavorful, and hot, with an absolutely delicious bun. The fries were equally as tasty. Next time I would skip the rhubarb gespritz, not a fan, and stick with the apple instead, but everything else is awesome!!! The place was hopping, but the staff was attentive and really working hard. Such a great experience I highly recommend!!

Good: - sweet potato fries superb Not so good: - chicken burger just pretty good and chicken portion a bit small - side salad drowning in heavy mayo sauce and inedible. Needed at least half less and would prefer lighter Italian dressing. - ice tea lacking flavor needed more lemon

A wonderful restaurant that never fails to win my heart whenever I enjoy in a cheat day. 🤪Especially in spring and summer, enjoying their outdoor terrace with delicious burgers is something not to be missed. The ambiance of the outdoor terrace fulfilled with flowers creates the perfect environment for relaxation and enjoyment in the evening hours. The staff is extremely friendly and multilingual, and the cocktails they serve are a real treat and taste perfect. This is definitely a place I recommend to anyone looking to enjoy delicious food and treat themselves with some calories. All the praises! 🍔

It's a burger place. No surprises, but the burger was amazing!! The Belgian sweet potato fries were also quite a treat.

Hi there, I’m writing this review because I actually eat here at least once a month and I’ve always really liked Ruffs Burger. Even though there’s now a lot of competition around McDonald’s, Burgermeister, and Hamburgerrei across the street I always come back here. I usually order the same thing every time: the chicken burger with fries. It’s always been really good, and I wouldn’t change it for anything. Today, however, it was different. The burger tasted strange, almost a bit undercooked, so after two bites I stopped eating it and just had the fries. I mentioned it politely to the staff, and they were very nice, but they explained that they had changed the chicken, and that it now stays like this even if fried longer. They said other people had mentioned the same thing, but that this is just how the chicken is now. Honestly, I expected maybe they would offer me a new burger, an alternative, or at least some kind of gesture. Even something as small as offering me a cookie would have made me feel better because otherwise, I basically paid for a problem. I sat there eating, thinking my burger was undercooked, and only after I brought it up was I told, “oh, we changed the chicken, that’s just how it is now.” I feel like this is something that should be explained upfront, instead of letting customers pay full price, try to eat something they think might not even be cooked properly even if it is, and then just be told “sorry, that’s the way it is.” That left me feeling really unsettled. I’m not the kind of person who insists on a refund or demands compensation, but in this case it almost felt like it was my fault for not knowing they had changed the chicken when really, nobody informed me. And yes, I know it’s “just a burger,” and maybe it sounds superficial, but the truth is not everyone has money to waste. As a student, I don’t always have €14–15 to spend easily, but I make the effort because I like treating myself once in a while. So it feels unfair to pay for something I couldn’t eat, and just be sent home with a “sorry, that’s how it is.” I don’t want to speak badly about Ruffs Burger I’ve always liked it and recommended it! But this time I left honestly disappointed and confused. With all the competition around, I think it would make a big difference to show a little more care for customers in situations like this…

The place itself is really nice. The Ruffs + BBQ is pretty cozy and beautiful on the inside. Burgers and salads tasted good. The drinks also. In total I really like the place and would recommend it. I would give a better rating, but last time that we visited the specific chain store the waiter was pretty rude and unfriendly. This is always an impression killer when it crosses the line. So next time I will simply avoid this one and visit another store of the chain .