RumFire

Came here for dinner overlooking the ocean with the fire pits and live music. 5 stars all around. The place is a such a vibe, it didn not require a reservation. The server was so kind to recommend new dishes for me to try and experience here only in Hawaii. I would go back often if I had the money and luxury to do so. The only thing to nation about this place is that it was difficult to find by walking because it’s inside the Sheraton hotel.

Went her for my stepmother's bday (my treat), had seared ahi appetizer, fish tacos, burger and crusted fish, ensuring was great except for the crusted fish which was not worth the $43 price at all as I can make a more tasty fish at home. Bill came to 206 including taxes which is almost 300 cdn so expensive for what it was, but nice atmosphere by the beach although was night time and couldn't see much. Good for special occasions

I've been on this island for 3 short military stops (less than 36 hours) made a visit each time. Mai Tais are perfect for $19, the Strip Steak was $55 and delicious. High quality spot/bar atmosphere for people watching and sunsets.

Late evening visit. Easy to find a spot at the bar, which is busy. Great bartender service. The menu hosts a number of mixed drink variations, not cheap. Easy to start a conversation, though patrons don't appear to stay long. Seems like a starting off point for the night or trendy 'be seen in my nice outfit' locale.

Great location. You can enjoy the ocean and Diamond Head while dining. You can also enjoy the sunset and fire action from the evening to the night. Of course, the food is delicious and the service of the hall staff is excellent.

Just landed in Hawaii a few hours ago. Found this place while walking around our hotel. Got the loaded poke nachos & lei-tini during happy hour. My husband also got a pina colada & shrimp tacos. Food was good & the location is beautiful

Stayed at the hotel and walked down to the restaurant - very convenient. Great ambiance at night sitting outside. Fire torches and firepits aflame under the starlight skies with cocktails in hand -just beautiful. Service impeccable and tasty food. Live one-man band was nice. Sitting outside during the day gives you an ‘O wow’ view of Diamond Head.

Highly recommend this restaurant! Our server, Tommy, was AMAZING. Truly the nicest person, and his recommendations did not miss. Food was amazing and plated so beautifully. The atmosphere outside was stunning, we got to watch the sunset while eating. The host who seated us was also extremely kind! Certainly come here and enjoy some savory food, delicious Mai tais, and gorgeous sunset!

Friends of ours hosted a beautiful birthday dinner for me, the spouse and a handful of other close friends and family at RumFire, the Sheraton Waikiki's dinner restaurant. ATMOSPHERE: Located pool and oceanside, views were great. Due to inclement weather, we had private dining privileges in a part of the restaurant that included a spacious bar top, a few indoor seats and outdoor lounge-style seating in cabanas. BEVERAGE: Their Moscow mule and lava flow recipes were textbook delish. FOOD: A lavish app spread of pipikaula parmesan fries, fish tacos, savory New York steak strips, crispy chicken wings, lup cheong fried rice, ahi pokē nachos, panzanella salad and shrimp cocktail nourished us as we laughed, talked story and enjoyed each other's company. SERVICE: The bartender and servers were all friendly, accommodating and professional. OVERALL: Good food and tasty drinks made for a memorable experience.

You know what's a turn off? Grouchy hostesses with the most attitude. We go to Rum Fire when we have out of town guests to show them a good time. My mom them always did the same as my mom used to work there back in the day! Get to the front and tell them we are going to check for open bar seats but there seems to be a lot of tables...We ask "are we allowed to sit there." And the younger Filipino/Asian woman decides to answer our question with a bunch of sass while using her hands. Then my fiancé wanted to show our friend the other side where the other bar is and the older Asian lady yells "can't get anything there the bar is closed!" No, duh. Our table is ready so we check in and the 3rd hostess just says "okay yeah just follow her." They lead us to a table that had been empty for 30+ minutes and remove the reserve sign. Hilarious. This Japanese couple who barely speaks English tried asking how to get a table and the older Asian hostess said go to the front. They asked "where?" She said "I said the front." And then she left...instead of happily leading them where to go. They went to the bar staff and thank god they're more locals with the aloha spirit because they happily assisted. It's a shame that this place went downhill. The old timers made it special and were extra friendly. If you don't like your job, quit. But management needs to retrain hostesses as they are the first to greet paying customers.

RumFire is located in the Sheraton Waikiki. It's a great place to grab a casual meal if you're too tired/lazy to leave the hotel or to grab some drinks and a snack. They have tables inside and outside, or you can just sit at the bar. We went here a couple times during our stay at the Sheraton Waikiki, once during the day for some drinks and a snack and once at night because we were just too pooped after a tour. The food both times was excellent, although I feel their dinner menu is superior and a bit more extensive. I would describe the menu as American comfort with a Hawaiian/Asian twist. Drinks here are also made well, and if you do end up coming here, you should definitely try the pina colada. It's probably the best pina colada I've ever had...absolutely delish! Service was excellent and our server Jason B was just amazing. Super welcoming, friendly, and attentive. They also have nightly live music and it's a nice touch, but you can't really see the person playing the music as they're towards the entrance of the restaurant. Overall, it's a solid dining option if you're staying at the Sheraton Waikiki and you don't really feel like going out. It's also a great place to grab a drink before bed.

We had a little bit of resort credit from our hotel package so we decided to use it on a meal at RumFire. Since we were staying at the Sheraton, it was very convenient after a day at the pool to be able to wash up, take the elevator downstairs, and be right at the restaurant! We had made a reservation so we were seated immediately. We sat outside and the views were definitely good. It was nice to have live music as well, I enjoyed that! Our waiter gave us good service through the meal, very friendly and attentive. They've got a lot of drinks on the menu but I found the menu to not have a lot of selection. We ended up ordering edamame, the seared kona kampachi, the wok stir fried tiger shrimp and & manila clam pasta, and the kiddo got the garlic butter pasta. The food was great- the fish was flavorful and cooked just right, the tiger shrimp were large and fresh, they did a good job with the presentation as well. All in all, a very enjoyable dinner, just wish the menu was a little more extensive!

Great service, nice view and the food was good. Ordered the fresh fish of the day which was mahi mahi served with Japanese sweet potatoes and asparagus. Fish was well prepared and flavorful, veggies tender and the buerre blanc on top made the dish. Place was a little pricey and options limited but would return for HH

Talk about a View!!! Holy moly that was so beautiful. You must sit outside!!!! The burger was so big my husband couldn't even finish it, but don't forget to read the small print, the avocado, bacon, and fries are all extra $$$$$. However he said it was yummy. The poke nachos were fresh light and a must have. I ordered the coconut margarita, but it was so good. I forgot to take a picture of it. Oops , cheers. At least I know others have. Service was great as well, sweet, fast and kind! She even took the time to make sure to get a couple pictures for us!

The location was great if you're staying at the Sheraton Waikiki. We stopped in for happy hour, which is nightly from 4:30pm to 5:30pm & 8:30pm to 9:30pm. We opted for the Nui Caliente "Spicy" Margarita - $ 15.00. The house made chili water was great, very spicy, but I think the puree was what made the drink taste syrupy as other reviews have mentioned. They have a few food options on the happy hour menu as well. The poke nachos were absolutely delicious and a steal at $15. I would highly recommend the food on happy hour, I can't speak for the drinks as I did not love mine. The hosts and servers were all very friendly. We went at around 4:45 and the restaurant was wide open. We asked the hostess who informed us that it does get busy around sunset. She also informed us that the restaurant does not have the best view for sunset so be aware of that.

Right on the ocean with a great view of Diamond Head. Our waiter was friendly and attentive. The poke nachos were disappointing - the fish didn't seem that fresh and the chips were stale. However, the fries were great and came with 3 different dipping sauces. I also thought both the cocktails that were on special for happy hour were decent.

My wife and I had a wonderful time at this restaurant and bar. It was all because of Casera! She was very friendly and kind. We had some fantastic drinks. The mai tai's were some of the best. The blue Hawaiian was great too. It was our last night in Hawaii and Casera made it very special. Hats off to the bartenders too. They make great drinks! It's a great place to go to watch the sunset.

Loved how we were able to be seated right away for a party of 4. Had some of our friends visiting from Japan staying here at Sheraton so we had a few drinks and pupus. Service is SLOW! My goodness, it took 15 minutes for the waitress to come to our table to take our order! I had to flag down 2 different servers to ask who our server was! She was terrible. It's pricey for the type of pupus you get but you're paying for the ambience! Live music, beautiful sunset to watch near the water. We had fries, chicken karaage, and edamame. Portion size is pretty big but you're also paying a lot more. Their menu is pretty lame and small. Wish they had more items. They also don't have many varieties for their drink options. Very basic selections. Also, you could get your parking validated. Would've cost us over $25 for parking but it was free since we ate here. Make reservations if you can if you'd like to get great seats with a view!

Stayed at Royal Hawaiian and decided to try the RumFire at the sister Sheraton hotel. We enjoyed several Mai Tais there, a lunch, happy hour snacks and one of the best dinners during our week's stay. Great service and nice views. Highly recommended!

The poke nachos were delicious. It's homemade chips topped with avocado and diced poke. Dish was well presentable. Service was great. Server gave us good recommendations of food and dessert choices. Nice and comfortable ambiance. The lighting was perfect. Live music entertainment. Beach is outside and you can hear the sound of the ocean waves.

We came here for a drink based on a friends recommendation. They said the drinks and ambiance are great, but skip the food...so we did just that. We were greeted by the friendliest bartender named Bobby. We sat at the bar and view from those seats are fantastic. We didn't have the opportunity to sit outside because it was extremely windy that particular night, but still beautiful from our seats inside. It was early so they weren't too busy yet and Bobby made our drinks promptly and made conversation for a bit. He was so nice! He made me a Pina Colada and it was delicious. I also tried the lava flow, which was a bit too sweet for me. Overall, place was nice and drinks were good.

Rating our experience: 2 Rating Food: 5 Rating Service from last nights Bartender Isaiah: 5 My friends and I love RumFire Waikiki for several reasons. 1. We are all Bonvoy Members 2. We love Sheraton Waikiki it's central location 3. Grandpa Bobby the bartender (Recently Retired) we saw him regularly for years. 4. We have many great memories through the years at RumFire Waikiki 5. I can only speak for me but I love their avocado & cheeseburger with a side of fries. (The pickled onions kick it up a notch) I will admit when the rest of party arrived at the bar we were blocking the walkway and we cleared the way. We were all at the bar. All the seats taken or standing against then we made sure we were up against the bar in the round parts. Apparently they said that wasn't good enough. So those four moved out of the way. The manager was very rude and telling us that the people staying at the hotel are spending more money than us. Since we are local heaven forbid we aren't staying there. I've stayed at the Sheraton Waikiki several times and I live here. She basically didn't care that we had spent several hundred dollars at the bar with pupus and several dinners, some on a couple of checks. But we spent money at RumFire which I'm sure we added to their total sale. The customer service the manager provided was very rude it's a customer service industry which was surprised at the response that hotel customers are paying more than you guys. I think we finally realized that RumFire Waikiki has changed. We used to always pick RumFire where we celebrate birthdays like we were doing last night for two of our friends. If you want to eat a good burger still come out to RumFire. To Celebrate birthdays, go elsewhere. It seems their focus is hotel guests and not local people. Beware if you're local and NOT staying at the Sheraton Waikiki beware lest you be judged for not spending a lot like people staying at the hotel. However, you'll be fine if you're local and have a Sheraton wrist bands.

Came here for a private birthday party. food was amazing. staff service was outstanding! I would recommend coming here if you are staying at the sheraton or royal hawaiian next door

This restaurant is located inside the Sheraton hotel. My party just arrived but our rooms were not ready yet. We decided to grab a bite to eat, and this place was available to us, so we decided to give it a try. Mahi Mahi Sandwich: The sandwich was pretty decent. The fish was delicious and the sourdough bread paired nicely. The lettuce and avocado paired nicely together and the fries were very crispy. I really enjoyed the sriracha mayo for filling the fries with. My only complaint is the price. I already sat down before I realized how much I was going to pay. Practically $30 for my meal after tax. This is good, but definitely more on the pricier side. Not sure I can warrant that, but if you are able to eat here, I say go for it.

Boy, it's pricey! Prepare to spend a couple hundreds. Yet alone, Hawaii in general, is expensive. We had a fantastic server! She was fun, delightful and knowledgeable with recommendations! We kept it simple. Wine, Mai Tais, fries & seared Ahi. Our bill was a whopping $250+, lol. However, it was worth it.

BACHELORETTE PARTY: 2 years later the bridal squad came here and spoilt me with the best bachelorette party!! Love my tribe and love my wedding squad !!

Impeccable service, gorgeous views, BEST DRINKS IN WAIKIKI. Rumfire is a MUST. Shout out to Casera our waitress!

Everything we ordered at RumFire was absolutely amazing. The beachfront location is stunning, and the ambiance perfectly complements it. The service was top-notch, making the whole experience even better. Highly recommend for a beautiful night out!

Had drinks at Rumfire. "In Royal Fashion" is an interpretation of an Old Fashioned and a poor interpretation. "High-Maka Mai Tai" was simply the best Mai Tai ever. Service: decent Ambiance: Nice bar with a glimpse of Waikiki Beach from one section. Gripe: There were a ton of tables marked "Reserved" with no one at them. Rather crummy to block off all the nice tables even for those who just wanted to sit an enjoy a drink for 30 minutes.

This is located inside the Sheraton Waikiki hotel overlooking the Waikiki beach. If you want a spot on the patio, you need to make a reservation. We were given free drink vouchers when we checked into the hotel and we came to redeem our vouchers. 3 stars for the "In Royal Fashion" drink. 5 stars for the "High-Maka Mai Tai." Service: our bartender was very prompt. I did not complete my drink and I asked if I could take it to go, absolutely. She poured into a to go plastic cup and off we went. Drinks: my husband ordered the "In Royal Fashion" and I got the "High-Maka Mai Tai." I took one sip of the "In Royal Fashion" and was too much bitters and I did not like it. My husband took a sip of my "High-Maka Mai Tai" and he said I picked the better drink. He forced himself to drink the old fashion. The "High-Maka Mai Tai" was just the perfect refreshing drink and it was balanced between sweet and it is just lovely too look at. Highly recommend.

Disclaimer - we wouldn't have gone here had it not been for dining credit apart of our travel package deal. We had $30/per room/per day. Considering Sheraton only really had 2 food choices - RumFire and Kai Market, this was the best choice by far of the two. We had RumFire twice during our stay. Both were take out orders because we wanted to enjoy the food in our ocean view rooms. Service each time was great and easy. We just called over the phone, and our orders were neatly packaged and ready for pick up within 15-20 minutes. The first meal we ordered from here was from the dinner menu for a party of 4. We used up $130 of credit ordering poke nachos, wagyu burger with Hawaii chips, mahi mahi, and kanpachi. The poke nachos were okay. Not enough poke. The wagyu burger was tasty. It was probably my husband's and father's favorite. There were also some crispy Hawaii chips that came with the burger. The lemon herb mahi mahi was very clean and fresh tasting. I liked the roasted sweet potatoes it came with. The seared kona kampachi was overdone but it came with a nice green coconut curry sauce. We also ordered take out from the lunch menu for two and used up another $60 worth of dining credit. We had the grilled mahi mahi bowl and chicken teriyaki. Both were really tasty. The mahi mahi was grilled well. The chicken teriyaki was a good balance of sweet and savory and it came with kimchi. The brown rice went well with both proteins and was cooked perfectly. I don't think I'd choose to come here if we didn't have dining credit. But since we did, this was the best option, and we had no complaints.

Drinks only: we came here for late night drinks and they were terrible. The drinks were mainly all sugar and gave us a headache! Service was good though! Plenty of seating.

The drinks we had were insanely weak. The four of us spent over $400 on drinks and one order of edimame and went home without a buzz. Really disappointing to be honest. Almost seemed like they were taking advantage of us. The server was great, though.

Scenic beachside restaurant serving good food and service. Can't say enough good things about this place. We had the poke tacos, truffle fries, chicken kaarage, and baked brie for appetizers. Everything tasted great. I had the ahi tuna for the mains. Can't go wrong. They don't take reservations but the waitlist went by quick.

Night time at rum fire. Live music. Pretty darn good. Rootin tootin. Kidding. But year the music is good. Drinks. Bit expensive but good. Best lava flow I've had in Waikiki so far. And Bobby at the bar. He is awesome. Great service from him at the bar. Sorry back to live music. Every night. And tonight was Danielle Parentis and she was on fire. What a great performance. Chill great voice and song list was on it.

The ambience was great and the server was friendly. Service time was on the slower side and not a huge menu selection variety. The mixed drinks we ordered were awful. The Pina colada wasn't even drinkable and the Daily Ritual cocktail had way too much sour mix in it that I couldn't even finish. The steak was well cooked but it didn't come with any sides and you had to pay extra for it.

Around 6:30pm the place was packed with an hour wait time. If you want a scenic beachside table to watch the sunset - make that reservation. Their live music & dim lights set a classy lounge mood. Got lucky! Bar is open seating and scored some chairs just as a group was leaving. Seared Ahi Tataki - pour over the ponzu, top off a slice with onions, and bite into the perfect blend of onion crunch and soft ahi melting in your mouth. The RumFire Signature Mai Tai was just like Scott, our bartender, said, STRONG- but not overwhelming for those with a more sugary drink preference palate. Thanks for the food & drink rec, Scott! cheers! (:

Amidst swaying palm tree leaves, caressed by the ocean breeze, bathed in sultry red lighting, and serenaded by live guitar and vocals, RumFire at the Sheraton Waikiki encapsulates the Hawaiian getaway experience. Upon arrival, I was informed of a 30-minute wait for a table, but the accommodating staff allowed me to wait comfortably in my room with a call when my table was ready. It's a dining experience that embodies the essence of Hawaii, where every detail counts!

Great food, great service and a great view of the ocean and sunset. And Tommy, our server, was truly amazing LOCATION & DECOR: Like a nice bar and upscale club had a baby. Father decor inside with red fire accents. FOOD & DRINK: Japanese fried chicken has an appetizer, and the seared mahi-mahi with group sweet potatoes and asparagus. So good! Especially the fried chicken. Do not sleep, I repeat. Do not sleep on the lemonade! It's phenomenal. And don't think to yourself, yeah yeah, it's just lemonade. Lemonade is the most refreshing non-water drink in existence when done as perfectly as this place has done it. Lol. PRICE: $$ On the expensive side compared to local eats, but one time shouldn't hurt. Especially for that lemonade!! SWAG/AMENITIES: Indoor and outdoor seating, indoor bar, television, both seating, table service, private booths on the patio. STAFF & EXPERIENCE: Tommy was our server and he took care of us. Told us what he recommended and why. Taught us about the dishes and some island history as well. Have us tips on how to add in what order to season and sauce our food for maximum enjoyment and he was absolutely right because I changed the order or neglected steps and experienced a lackluster bite after another. Lesson learned. Lol. Our sweet potatoes came out cold at first, but Tommy was not having that. He got us a new dish and compensation for the hassle. He truly cares about the customer experience and the service Rumfire provides.

Loved our dinner here! We hosted our family and friends here the night before our wedding. Everyone agreed it was the best meal of the whole trip! The setting was beautiful on the lower Diamond Head patio, just beside the pool with views of the beach and ocean below, palm trees above nicely lit for the evening, and fire torches adding to the atmosphere. We chose our meal selections ahead of time from the special group dining menu. Joanna made the planning really easy and was very accommodating for a private group party. We ordered: smoked ahi dip, local panzanella salad, ginger and scallion fried rice, pan seared mahi mahi, and phulehu ranger new york striploin. For dessert, both the chocolate gateau and mango pudding. I can hardly pick a favorite dish because every bite was delicious. Would do it all again exactly the same way! Highly recommend.

We went here for happy hour and it was great! Lori was our server and she was so friendly! We got a table right by the water and it was absolutely beautiful and great ambiance! We got two miles that weren't on happy hour but they were so good. And for food we got the poke nachos and the Parmesan truffle fries and they were so good! I would definitely come back here again!

We always make sure to come and visit here to see Lynn & Kenny. They are always so friendly and make our experience one to remember. My family and I have been coming everytime we are in the area and we always return due to the good food, drinks and especially Lynn & Kenny.

We didn't have a reservation but we're sat promptly. We went on a Tuesday about 8:30pm so it was a late dinner. We were sat inside. I preferred outdoors for the view but it was super windy that night so inside worked out. I had the Rum Fire signature Mai Tai which I enjoyed. He had the Fire runner which was on the sweeter side like a Kerns. After we received our drinks, we placed our order. I kid you not, the food came out like in less than 5 minutes. We were like, "that was fast!". The food was good. I feel the fish tacos could have used more fish in them for the price, hence the pictures. He felt the fish was ok and the vegetables needed some seasoning. With that said, I think the views we took in after, bumped up my star rating. The up lighting, the landscape, and the full moon definitely added to the feels.

RumFire Waikiki is local in the Sheraton hotel and on the edge of the beach. As you can see from my pics, and others', it has great views. We ate outside and thoroughly enjoyed the setting. Currently, they open at 4:15 pm and close at 11:00 pm. They don't take reservations, so may want to plan your visit strategically. I should note that our 2 usual requests for meal preparation weren't taken into consideration - they were ignored. We started with pre-dinner drinks (they were good) and enjoyed the views and ocean breeze. We shared their Island Fish Tacos, and their Panilol Cheeseburger. As you can see in my Taco pic, they were nicely presented using soft shells. The fish, was good but a limited amount. The greens were fresh, the pickled red onion was a nice accent, but there wasn't much of, little flavor, from the avocado crema. Our Panilol Cheeseburger consists of a wagyu burger and was on the large size (see pic). The burger, itself, was under flavored, considering it was wagyu beef. The greens were fresh and crisp. The bun, while toasted, was somewhat plain. We certainly enjoyed the view and the environment.

Okay first off, it says it's open till 11pm but when we got there it was 10:15 ish and my bestie and I were told that their last call for food was earlier ... which was our fault for not checking so we felt extremely bad but they still let us in. I later went on their website and it specified all that !! Drinks and food were amazing, I wish they had better cups for the drinks we got but it's okay just me wanting a good flick, food was tasty and ugh yes we should have came earlier in the day or during sunset. Since it was night time, we sat outside and heard waves and noticed we were next to the beach SO WE KNEWWWWW this would've been nicer during sunset. Ambiance was 10/10

Worst cocktail ever. All I tasted was sweet and sour mix. Didn't try the food. Nice view but randos sat in front of us on the boardwalk.

We walked in at opening since the restaurant doesn't take reservations. Our party of 8 was seated right away. It was a windy day so we opted to sit inside, but the restaurant is open air so we had a nice breeze and a gorgeous view of the ocean and diamond head. Our server was nice and efficient and I was surprised how quickly the food came out. The food is good and not complicated. We ordered the burger, ahi tataki, fish tacos, and the hot dog that was on special for 4th of July. A good choice for a casual dinner in Waikiki especially if you are on staycation.

One of my favorite places to come for drinks! My friends and I came here after we all arrived from the airport. We got seating outside with the view of the ocean and it was about the golden hour of the sunset. So that added to the ambience with the live music in the background. Our server was helpful in getting our drink orders and checking in to see if we needed another. She was very attentive. I most definitely will come back the next time I visit.

Rumfire use to be the spot before Covid. Now it's like they're in a race to close down sections. I've been about 5 times w guests from out of town and every time there are a lot of open seats outside but they're saying...section is closed ...u can't sit there. The staff is rude, the host in the front, older Asian lady needs to be trained. I don't blame the staff really because it's always the manager's in charge's responsibility.

We liked it so much we ate there twice. The mango pudding was delicious. Chicken Caesar and prime rib was good.

Some of the best fries I've ever had - weird but true. Lovely spot by the windows or outside at sunset with live music.

Bobby the bartender is so cute I want to put him in my pocket! He will set you up right! Tonight the music is bangin with Danielle Parentis! Its like she has a link to my hearts personal playlist... Okay, so We are here for the second time and there is a new tender named Scott who is taking good care of us now. Husband ordered the 'in royal fashion' and I just got white wine. (I know) Scott just said the musician is Bronsen Varde. He is good, nice island vibe; chill. Still not trying the food, just drinks. But the view is incredible and the location simply cant be beat. Its one of our favorite places...

Great service from our Hawaii brothers and sisters! Love it! Nice drinks and views to die for. The pics aren't the best because of the sunset! Haha... not all perfect views are about to be captured

The last surviving Mai Tais. Rum Fire used to have an amazing selection of Mai Tais a few year back and the worst one was better than any other Mai Tai on island. Not so anymore. Only two options left on the menu now. One is a signature Mai Tai in the classic Trader Vics style and the other has a ginger thing going for it. Both are really good (and I've tried Mai Tais all over Oahu). It's just so sad to see the full selection disappear. Even if you ask, these are the only Mai Tais they make. The view is still fantastic and if you're looking for a great place for pupus and a drink, this is still an awesome spot. Just can't recommend as the best place for Mai Tais any more.

Their hostesses need training in customer service. They bring down the class of the establishment.

I was totally on the bubble giving a somewhat poor review, we had drinks on Tuesday night, older asian gentleman (Bobby) was our server, the was simply fantastic...attentive, great drinks, prompt with our order...exactly what anyone would hope for or expect....We returned after basketball game to celebrate our victory (Wednesday) we were met by a younger fella whom wore a flat billed ball cap! He was simply horrible...rude, snarky and seemed in a hurry to be somewhere other than here waiting on guests. We sat at the bar top...If you dislike your job, find a new one, don't make your customers feel unwelcome...Yes there prices are high, so if I'm going to drop 300/400$ on a tab....make your guests feel that there welcome and happy to be serving them! Update!!! Returned Thanksgiving night for a drink after dinner, Flat cap dude working again, even worse than before, But we had Scott this night...WOW Scott is an awesome bartender, with amazing people skills and just seemed to be an amazing human. He was slammed, but the level of service he gave us and others around us...FANTASTIC!!!! It's people like Bobby and Scott that make you say wow, where do we want to go....RumFire!!!! Thanks Bobby and Scott!

Food was very bland. For being a supposedly nice place it has few options that were all super basic. Even when you got something basic it just tasted re heated. Service was mid. Ambiance mid.