RISHABH KHANDELWAL
Google
I regret choosing to stay at this place—it was truly disappointing. While the location is undeniably good, situated close to major tourist attractions, the advertised "24-hour check-in" option turned out to be completely misleading. Instead of proactively messaging the property, I waited outside the hostel for hours, hoping someone would let me in.
The issues didn’t stop there. On the first night, no blankets were provided. To make matters worse, they charged me extra. Although I managed to get my money adjusted in the next booking, I had to specifically request this. Additionally, I was moved to a better bed with some privacy, as the previous one was a standalone, open bed without a curtain.
As I was leaving, the lady at the reception asked for my passport, which I had already submitted upon arrival. Her behavior was odd, taking several minutes to do something questionable with my passport, all while ignoring my questions. When I asked her for clarification, she rudely responded with, "Don’t create drama here." Such unprofessionalism is unacceptable.
I strongly advise against staying at this hostel. There are far better options out there that value their guests and operate with proper professionalism. A friendly atmosphere is vital for an enjoyable stay, and I hope the management here learns and grows from their shortcomings.