Jay B.
Yelp
Review is for the tavern only!
Overall, RCL is amazing! What a beautiful resort. The grounds are just lovely, the shop is nice, and the spa is absolutely incredible. My friends and I spent a few hours at the spa and then decided to have lunch in the tavern. UGH, what a buzzkill.
We went to the tavern in the early afternoon on a Saturday. The place was practically empty. We were going to just grab seats at the bar, but a host ran up and curtly told us we needed to go to the host stand to ask for a seat. Okayyy-- we did so and then were seated at a booth. We were fine with this, but it got off to a weird start. We were handed some pretty beat-up paper menus and when we looked at them, we realized they didn't match! Some had items on it that weren't on the others. No idea if those items were available or not.
The server came by and we were ready to order. One of my friends wanted the wings, and she then informed us that they were out. It happens, but it was annoying they didn't inform us at the beginning so we could plan accordingly. We ordered food, 2 cocktails, and 1 beer. We waited and waited for the drinks and after about 10 minutes, the server came back and let us know they were out of an ingredient for one of the cocktails. Again -- how annoying. My friend made a different drink choice and then the server finally came back with our cocktail order.
It felt like the food took forever to come out. I had ordered a chicken sandwich with a salad that was supposed to have a dressing on it. Another guest at our table ordered the salad as well. When I looked at our salads, hers was dressed and mine was dry. It took a minute and we finally got our server's attention and I asked if I could please have some salad dressing. Now the server seemed annoyed and asked me "Ok, so you want more dressing?", to which I said mine doesn't have any. The server again said, "Ok, I'll get you MORE dressing". Sheesh. Whatever. They brought my salad dressing and it didn't look anything like what the other salad had (theirs was a creamy-looking one, whereas mine was a vinaigrette).
The food was ok, but ungodly expensive. My chicken was kind of tough, but I was starving, so whatever. A table was seated next to us and their server was upbeat and informative, letting them know that they were out of the wings, another app, and ALL chicken. I guess I got the last one. So weird. At least these guests were informed ahead of time. Why on earth would you be out of so many items on a weekend??
Throughout, we were never offered to order dessert or more drinks, which I guess is ok since a cocktail was $18 a pop. I get that its a schmancy hotel and the prices are going to be what they are, but the service was seriously awful. Then we sat with empty plates in this empty restaurant for the longest time. The server finally dropped off the check and I paid.
It was $160 for lunch for 4 people, which I wouldn't have cared if the service would have matched what we had just experienced in the spa. Such a disappointment after just being on Cloud 9. Go and enjoy the spa, but if you're hungry, just do yourself a favor and go anywhere else.