Rydges Newcastle

This hotel is in a great spot. Right on the water near cafes/restaurants etc. We stayed with our two young children and the hotel pool and slide was a big hit! There is a small clean games room and a mini train for the kids too. Our room was good, with a very comfortable giant bed and sofa bed. We were on the ground floor with garden and water view. Just lovely. The bathroom was nice with a bath tub. There was mould paint I think covering mould. I'm little sensitive to mould and I could smell it a tiny bit in the bathroom but it was more musty but not dirty in anyway. Humid Australia I get it, but just mentioning as some people are very sensitive to mould etc perhaps it's more of a ground floor issue like many NSW apartments. The staff were fantastic here! Lots of nice people, so helpful and polite. Really impressed by that . The happy hour was lovely each evening and we had live music Sunday late afternoon. A really nice stay :)

The service I received from, who I later found out was the manager on duty, was terrible. There must’ve been a mix up on bookings and instead of receiving a family room we got a king size suite. Not anyone’s fault, it happens. At check in she bluntly told me that there is a pull out sofa for our 2 kids. I questioned her about parking as we had a car trailer with us and she offered valet parking as an option, or leave it in the street. Was very unhelpful, didn’t tell me where the Wilson’s parking was or how much it would cost. After driving around with a car trailer for 20 minutes I found the place she mentioned (I think) Once we got to the room we found there was only 1 pillow and no sheets for the sofa bed. When I went back to reception and questioned this, she told me the sheets were in the bed. I requested a second pillow for our other daughter, so she rolled her eyes at me and said “oh yeah, ok” I can not believe that a place like this would employ such rude people on reception let alone have them in charge. It was a nice place with great views, but I would definitely not return. Absolute waste of nearly $500.00! I’d try somewhere else with more helpful staff. BY THE WAY HER NAME WAS LUCY! And she should NOT be working in customer service. Maybe out the back of Coles unboxing stock is better suited for her!

I stayed here a few months ago for a friend's wedding. While the hotel shows its age a bit, that actually means you get much larger room and bathroom sizes compared to modern hotels, which made the stay very comfortable. ​The staff were absolutely wonderful—truly top-notch service. The bed was spacious and cozy, providing a great night's sleep. One of the highlights was waking up and taking a stroll along the beach right in front of the hotel

A brilliant hotel, perfect for families. You can order food and drinks to the pool, and the staff went to extra effort to ensure my son was welcome and stuff to do - handing him an activity pack when we ate at the restaurant and giving him a plush toy whale which he loved. Food in the restaurant was beautifully presented and flavoursome. Great location, very reasonably priced. Would gladly stay here again

Great hotel with beautiful harbour views and well located in Newcastle so you can easily walk to restaurants. There was a sign saying they are upgrading the rooms and to be fair, it’s needed. The rooms do feel dated but the bed was so comfortable and the shower - while we were dubious when seeing the old shower head - had wonderful pressure. The pool and water slide were an absolute hit. Staff were friendly.

I attended your restaurant for the first time for lunch Sunday 11/1/2026 From the minuet we walked in the service was absolutely fantastic. Meal was amazing, steak melt in your mouth. Dessert to die for! To top off the experience, young woman who looked after us - Ellen, she was absolutely fabulous. I have not stopped talking about our experience. Keep up the great work!!

A beautiful hotel with a really nice feel. Our kids loved the pool, although the slide stopped working after our first night. We stayed in a city side with balcony and the decor was fresh and updated, as was the bathroom.. it was lovely even without the view of Harbour. Unfortunately, our room service was missed twice and after calling to check, they were able to get it to us in the next 15 mins. Still a 5 star review as we didn't want to leave.

The location is great. The staff were friendly and helpful. My issue was the room, it was old and dirty! The wall by the kitchenette sink was blown out with water damage see pic. The toilet door was fifthly, see pic and the bathroom had a wiff of a public toilet!! Not acceptable for a 4 star hotel !! Be aware parking can be a pain! Rydges offer valet parking atv$35 a day! or it's 2hour max on the street 9 to 5 or $20 a day for a parking lot down the street. Im sure there are cleaner better hotels in Newcastle