Rydges Sydney Airport

Excellent location directly across from Sydney international terminal departures (2-4min walk). Rooms were well equiped and very clean. Comfy bed and good aircon. Loved the in room coffee machine, easy to use, good taste and frothy milk (selected rooms have this). Cocktail bar was also a nice addition on the top floor looking out at the planes. Smithy’s bar also had nice hot crispy chicken on the ground floor. Would definitely stay again!!

I stayed at Rydges Sydney Airport and the convenience was excellent 🇦🇺 just steps from the terminal, which made everything stress-free. The room was clean, comfortable, and quiet despite being so close to the airport.🛫||Check-in was smooth, and it’s great for anyone with an early morning or late-night flight. Overall, a very good and convenient place to stay before flying out.✈️

Stayed here ahead of an international flight and had a great stay. Bed was so comfortable and blackout curtains worked well. Surprised I didn't hear any planes either, it was very quiet! Room was comfortable with everything you need and just a minute walk from the airport where you can buy food from Macca's, a bakery and a couple of cafes or they had their own restaurant there too. Staff were friendly and helpful.

I liked the overall layout of the room and how organized everything was. The staff made sure check-in and check-out were fast and easy. The hotel is near many cafes and stores. A pleasant experience that met my expectations.

Avoid at all costs – poor service, poor standards, and misleading charges Our experiences with Rydge's Sydney International Airport have been consistently disappointing, to the point where I cannot recommend this hotel to anyone and we have been staying here for many years. The first concerning negative encounter was two months ago when my husband and adult daughter stayed the night before an early flight. I specifically booked a two-bed configuration, yet on check-in they were told the room only had one double bed and they were expected to share. No apology, no solution, just a complete disregard for the booking that had been confirmed. Fast forward to today, and the experience somehow managed to get worse. I checked in, had a meal at Smithy's BAR, and ordered a bottle of Mumm Champagne from Reims, France to take back to the room and charged $165 accordingly. I didn’t realise until I was back in my room that the bottle delivered was not French Champagne at all, but a much cheaper New Zealand sparkling wine branded “Mumm”. I called reception and was told I needed to return the bottle to the bar, despite this being entirely their mistake. After waiting 10 minutes with no follow-up, I called again and was told, “We’re a large hotel, it will take time.” In the end, I had to walk back down myself with the incorrect bottle. To make matters worse, the bar staff didn’t even have the correct bottle available and had to leave the bar to source one. This hotel clearly struggles with basic service standards, accuracy, and accountability. The convenience of being “close to the airport” does not make up for poor room management, misleading charges, and staff who seem uninterested in resolving issues they created. There are plenty of far better hotels nearby, and a short, inexpensive taxi ride will give you a significantly better experience. I strongly suggest looking elsewhere

Contrary to soem reviews 3pm check in and a team member smiling and helped me self check in. Within 8 minutes was in the room. Room is good and clean and tv turn on and channels all available from aussie TV. Smyths downstairs was fair priced, bar service and order taken pleasant and friendly. Food ok somethinga could have been hotter. Morning breakfast is more toast or pattiserie croissant based of which service ok BUT as with the churrios last night which were not close to even being warm, the croissants at 9 am was palatable but did not feel fresh and a bit hard texture tbh. After breakfast went to go back to the room and couldn't get in. Had to go back downstairs to have it reactivated. Staff member done this when explained and asked, communication skills and eye contact would be good. Got in the room, stayed a little longer and checked out before 11 am. Different receptionist, polite and helpful and communicated. Would I stay here again, overall yes. Had come from domestic flight for next day international and it was relaxing overall ans smyth service was very good but desert could have waited until actually ready and finished the main and of course warm churrios would be good initially warm at least. Staff in the bar were very good, friendly and professional.

This hotel cannot be beaten for location next to Sydney International Airport, and is worth staying at for that reason alone. The rooms are clean, and with everything you actually need, but miss a few things that would be nice. First, whether by design, or sloppy housekeeping our room had only 3 cartons of milk necessitating a trip to reception for more. The television channels are a poor selection, but you can chromecast if you have the technology. The breakfast buffet (7.30am) was OK but dissapointedly only warm. Staff are pleasant. One tip, if you like a good cup of tea, bring your own Teabags.

The reception staff here are absolutely amazing. I don’t know their names, but a special thank you to the woman who worked the night shift on Thursday and the gentleman who worked the night shift on Friday — both were incredibly kind and truly made my stay memorable. The rooms are fantastic, spotless, and very comfortable. Housekeeping is top-notch and clearly takes great pride in their work. I’ll be checking out tomorrow with nothing but happy memories. Thank you for making my first trip to Sydney such a wonderful experience — I genuinely loved my stay.

Another great stay the night before an early takeoff . Comfortable room with all the amenities. If you want some different options to the wine and beer in the fridge go to the 9th floor for the rooftop lounge. Prices are the same as the mini bar BTW. Staff is always pleasant and checking/out is fast and easy.

So far I have been pleased. Huge 13 1/2 hour layover in Sydney and I was thrilled my travel agent booked this day hotel for me. What a fantastic idea! I was very confused trying to figure out how to get here from the international terminal at first. It would be a hike if you have a lot of luggage. Fortunately I only had a carryon bag. The rate I was quoted was $136, checkin at 8am and checkout by 5pm. Perfect for getting a nap and a shower before an overseas flight. There is a restaurant The Ascot, that offers a hot continental breakfast for $22. Nothing fancy (hash browns, eggs, fruit) but I was starving. There is also a bar and cafe attached on the ground floor called Smithy's -- the bar staff at 9:30am today was the slllllllloooowwwwest good gravy he was bad. Back to the hotel review. Checkin was fast and friendly service. I got here at 7:45am and the room was ready at 8:07am. My phone was almost dead and the hotel staff gave me a coat check ticket to claim my phone after she charged it behind the desk. This was nice of her to offer- the hotel's lounge did not have outlets. Although, I did find that there was a lounge area (part of Smithy's bar) that had an outlet so I retrieved my phone and charged it while I waited for the room. Free wifi which is a plus, and it even works. Very convenient if you have a big layover and need some rest. It is not close to the domestic terminals though. It is literally across the street from the entrance to the international departures. The hotel has a small exercise room as well though I am just here to relax today.

Appalling. From the dirty room to the inedible breakfast this was one of the worst upmarket hotel stays we have had. Coffee at breakfast was out of a machine and so bad I could not drink it. Try the equally horrid $11.00 for two flat white coffees from the breakfast bar! It's extra to the $79.00 for two breakfast! Room was rough with damaged rubbish bin, dirty walls and shower. Sheets or something in the bed made us itch all night. All this for $350 a night. What a bargain!

I am experiencing the worst, most bizarre and frustrating customer service imaginable from a hotel reservation service. I booked a room online for my daughter and realized immediately that I made an error in the booking date and needed to adjust by 24 hours. I have called the hotel's direct phone number 9 times and am continually hung up on. On 2 of the 9 calls I was able to connect with a customer service agent (the same agent) who initially told me they would make the date change, then said they would not be able to send me a confirmation email of the date change, and then said they could not make the change, then said they would transfer me to a manager, and then hung up on me (twice). This is not a third-party experience, this is the hotels direct phone number. Please save yourself a terrible experience and book elsewhere.

The Rydges Sydney Airport Hotel felt like a middle-of-the-road business hotel, though it didn't have all the amenities of a business hotel. The location was certainly convenient - just a short walk from the SYD international terminal. Note: To get here from the domestic terminals, you will need to take the airport TBus (normally AUD 6 but free for hotel guests w proof of reservation) and then walk across the street from the shuttle station. Unfortunately there was nothing telling me these facts on the hotel web site. After failing to find the advertised Rydges black hotel vans, I finally had to call the hotel to find out the website had some "fine print"; then move my stuff to the other side of the terminal, then jump through some hoops for the airport TBus driver (I had no printed reservation). Rydges really needs to make the logistics more clear up front. I was here for an overnight layover before my morning flight to Cairns. As a stopover hotel, it met the need but not much more. The room was clean; the fitness room had enough equipment for a 30-minute light workout. And there was both an upstairs restaurant and downstairs bar (that served food). But considering the mediocre amenities and non-luxury feel, I thought the price for my stay was too high (AUD 270/night). The so-called "Business center" was wholly inadequate - Only two computers out in the open, and only one of these was connected to the printer. I finally had to remind the guy who was on Facebook for 15 minutes that he was hogging the "printing computer" and I needed to print my boarding pass; he eventually skulked away. (Dude, get a smart phone or laptop - the hotel wi-fi is free for guests). Elevators were a complete ClusterF. I had to swipe my card to use each, which is typically no big deal. But the card readers seemed to be almost completely insensitive. I had to swipe and experiment for about 10-20 seconds to get it to register anything. And even then the elevator sometimes just sat there and went nowhere. EVERY SINGLE TIME I used the elevator there was at least one guest inside who was also having problems with this. Fail. Note: I tried to use the stairs at one point, but I found out the hard way that there were no stairs that I could use without setting off a door alarm on that floor. (Yeah Rydges, that was me). In short, crappy elevators are the only way to go here. A solid two stars, but maybe I should give them an extra star for the unbeatable location. Then again, considering the already-high rating, maybe not.

Clean rooms located across the international terminal. Excellent service. Very helpful staff.

What a terrible experience! I agree with the other bad review. First, the online check in is easy. However getting there was a nightmare. I googled the bus and it said to go to the middle on their website, turn left and then stay on the side where the buildings were. So after walking 10 mins with 50 lb bags and no hotel bus, I called. They said no go back to middle of the AirPort and get in middle and ride the T bus. I asked one of the guards and they said pay 6 dollars. So I bought a ticket only to find out you have to have printed reservation to ride the bus for free. Ugh Then check in was smooth since I had done it online. The room and hotel was very modern, (plus 1 star). The room is grey and cold feeling . The shower and toilet does not have a door to separate. The bed was so comfortable and Soft. Food at the grill at the M level- service was negative 2 stars if you could give it. The poor hostess had to run around, clear tables, seat people, check people out. She was running around like chicken with out head. The service was so slow because they didn't have enough people to help out on a Saturday night. No offense but the servers were like 16 and didn't know what to do. All my food came out at once which is fine because other people didn't even get a waiter or get their food Then back to the room where it was freezing. I woke up cold and called to ask what I was doing wrong. The guy said to have heat on, must click on small button to get the sunshine icon. He didn't give good service either as a hotel should send someone up. Instead he said "call me in 20 minutes if you can't get it to work." Thanks buddy, great service. The rain shower head would have been more enjoyable if the room wasn't so freaking cold. Fail. I did not enjoy this place. At all.

Passing through Sydney with the family and needed an airport hotel for the night. The hotel has immediate access from the international terminal and was less than a minute walk from where we exited the terminal. Our reserved room (King Suite) was not available when we attempted to check in at 2:30pm, but we were offered a Family Room (an upgrade) at no additional cost. The room was spacious, clean and had all of the expected amenities in a nice hotel. We had a drink in the lobby sports bar and enjoyed their happy hour (3p-5p) and very professional service from their bar manager (Jack). We ate in their restaurant later that night and found the food fresh, hot and promptly delivered. The pricing for the room was higher than a comparable off-airport hotel (but certainly worth it due to the location) and the food and drinks were right in line with other hotel restaurant/bars. If you are looking for a Sydney hotel for a long vacation, this is probably not for you. However, if you are transiting through the airport, the location, services and staff could not be better. Highly recommend.

My flight was overbooked so my airline put me up here for the night, and I must say this is a fantastically located hotel if you are looking for somewhere to rest your head either before or between flights. The hotel is located directly opposite the T1 terminal near the multi storey carparks, access to the terminal building is via a level walk of approx 150m to the terminal. This was great as I had a large bag to carry. The close proximity means you can also take your airport luggage trolley into the hotel. Check in was fast and efficient - with four check in desks the hotel seems to manage well the ebb and flow of guest movements in and out. The rooms are well appointed with large super comfortable beds, good selection of pillows, digital TV with cable and free to air channels, delicous smelling soaps (the kind that make you feel you are washing yourself with cirtus awesomeness). Despite being right next to the airport, the rooms are well shielded from aircraft noise, with only the occasional flight being audible. Rooms are very quiet with no noise from adjacent rooms. The beds here are amazing - whilst being a pillow top the bed wasn't overly soft but comfortable; probably the best hotel bed I've slept on in a while. Fast free wifi is available and although there was an advertised limit of 40MB it never seemed to cut out for me. Dinner was received in the Blackwattle grill - the main restaurant on the first level. The service was a bit hit and miss, whilst attentive at the commencement of my meal, I felt the staff were preoccupied with cleaning up at the end and had to ask twice for the cheque. Dinner is a little pricey but the quality of the food was good. Opted for the mushroom risotto for starters ($16), and for main the fish of the day which was a pan-seared trout ($29). The breakfast buffet was well appointed and fresh with all of the usual hot options, fresh cut fruit, great selection of yoghurts and granola, baked goods, breads and espresso coffee ($17 contintental, $26 hot buffet). The sports bar on the ground floor has $10 lunches. There is a gym in the hotel which looked to have a good selection of equipment. I opted to go for a run - the Concierge was helpful with some options/directions (and a map). Recommend if you are running heading south towards the beach at San Souci, which can take you along the canal and through some wetlands - don't get lost! Highly recommend this hotel if you need to stay close to the airport. Having had to leave early on a 6am flight before, I would stay here again as it can take the stress out of the trip to the airport. Friendly staff, service, location, quality appointments - ticks all the boxes.

Okay airport hotel. Close to international terminal which is a plus. Sydney's traffic is horrible that's why I made up the decision. I would rather stay here overnight than to get up early in the morning and stuck in the traffic then miss my international flight.

The staff were friendly and courteous downstairs. The room upstairs was neat with a large bed and well stocked mini bar. The shower/toilet setup is a bit strange being all tiled and a little underlit. It had the appearance of there being two shower stalls previously with one converted into a toilet. Not an issue, just...strange. A pleasant stay overall.

Decided to stay on airport property as we had an early morning flight. The reservation was made through Expedia and about 3 days before, I received an email from the hotel for checking in, which to me represents good service. I checked in and requested a room far from the lifts and was happy to find my room at the end of the hallway. The room was clean and fresh, although the open shower needed better lighting. Water pressure was good, but I had 2 incidents of it going cold. The sports bar food was good and the staff was courteous and kind. What spoiled the experience was on check out that there would be a 3% surcharge for using my credit card as payment!! Outrageous!! I expressed my shock as most credit card charges are only 1 or 2%. Clearly the accounting department now runs this hotel and they know nothing about customer service. It's just a cost of doing business. I cannot recommend this hotel until they change their policy (and sack their beancounters!!)

Pluses: - Close to the airport (if you got an early flight its a good place to be at) - Free wireless internet (didn't really hit the limit though). Yes it's a plus because Its a rarity in Australia for hotels to have this. - Views of the runway is good (Was lucky enough to get one of the top - Spacious rooms Minus: - Airport Access Surcharge if you want to take the train to get into town (luckily there is a bus). Would definitely stay here again.

We picked this hotel, since it said they have shuttle service to the airport. Turns out, they don't! If you're flying domestic, you have to take the terminal bus to the International terminal, then take another public transportation that has a stop 100 meters to the hotel. Good luck, if you have a lot of luggage. This is misadvertising and unacceptable.

The location can't be beat if you need to stay near the airport to catch an early flight. It is literally steps from the international terminal. The room was clean and it is a great place if you are staying for a short period of time, which I assume most people that stay here are. The biggest things that stick out that make this hotel less than 5 star are the fact that there is no divider between the shower and the rest of the bathroom so water gets everywhere, and the lobby and hallways reeked like a petting zoo. The room however smelled fine.

I travelled through Sydney on the way back to the United States. After I got off my flight, the free shuttle was so late that I hailed a cab to the hotel. As I walked in, there was a line of 8 families waiting in front of me. It had to be an hour before I got to the front of the line. The manager was very rude when I approached and he was not wearing his mask on his face. I ended up going to the other worker, Matthew who was very quick. I got up to my room where the door was 60 lbs and the tv stations were non existent. I took a shower and went to order food around 8:30, starving after a full day of travel and airplane food. I got pork pasta and I had to call down twice over the next hour before I finally got it right before 10 PM, STARVING. It was a 35 dollar plate of watery shit. The portion was for a small infant, not to mention there was a hard piece of bone in the mix. I woke up early and went to return the key and to make sure that my account was settled. I went to the front desk, where no one was working, and called the number that they listed. The phone rang right next to me... fantastic. I found the return box and threw my key in. Right after this, I found an employee who directed me to the wrong place, forcing me to run and talk to tons of people to find it. It is a very convenient area, but I would rather stay ANYWHERE ELSE.

STAY AWAY !!!! WORST Service ever. I've traveled the world... last day of my trip to Australia ended on a very sour note. I had prepaid for a room to stay for a few hours before my flight so I had a place to rest in a safe place for a few hours. Upon check in I asked if they had a room with two beds instead of one and a RUDE manager pushed the teller that was speaking with me and RUDELY Demanded to know how many in fact were staying in the room?. I was taken aback by his rudeness but explained to him that i had just 3 minor children that were just going to rest while i did some work on the computer but i was willing to pay for an adjoining room as they were minors. "Doesn't matter!" He replied, "more than 3 is a security risk so you must pay for another room or he (the manager) will be forced to turn us away and refuse service.... I asked him what the hotel policy was for allowing minor children to stay in their rooms alone without adult supervision and he said it was okay. Didn't make sense that they were big on security and allowed minor children to stay in a room alone by themselves.... my kids were 4/5/8 years old. This "night manager," named Julian Augustus, started yelling at me and threatening to just throw me out of the hotel.... The way he spoke to me was so humiliating in front of my children and it was late so I just gave him my credit card and just went upstairs and kept my children in one room. During this terrible exchange i noticed another patron go up to the teller next to me saying that he lost his room key and if he could have another one.... the teller just asked him for his last name and room number.... NO ID or anything... and just made him another key!!!! SECURITY RISK??? that would be but no i was going to be a security risk by having more than three people in the room... minor children at that. If you're traveling alone this could be okay, but for what you're paying, you can easily stay close by for half the price and just take a shuttle bus ... and not get humiliated but the rude manager named JULIAN AUGUSTUS. It's probably not his real name after all. His name tag should read "STAY AWAY, I"M JUST RUDE."

Amazing location so close to the International terminal. The only place worth staying if you need accommodation for an i ternational flight. Rooms are not large but well equipped. Some rooms with a view of the airport is ok. Enjoyed all the times of stayed here. And last time i broke the 3km record on the gym treadmill. Overall a good convienent hotel.

This is a very nice hotel located at the airport. The only reason that my fiance and I stayed here for our last night is because our flight got cancelled. Trying to make the best out of a frustrating situation, we just wanted a nice place to relax before our return flight home the following day. The Rydges Sydney Airport Hotel was just what we needed. The rooms are modern, clean, and very comfortable. They have plenty of electrical outlets for my gadgets, which I liked a lot. As for in room internet, you get 30 megabytes of data. Once you reach that, you will be asked to pay $15.00 for unlimited data (that is what I was told). What was particularly nice is that I could just walk into the airport to browse around at the different stores or choose something to eat without driving anywhere. Just to clarify things. The hotel building is not physically connected to the airport, but it is just steps away from walking into the airport. The most important thing is covenience for us. Flying nowadays is stressful enough. Since we are right at the airport, I don't need to worry about transportation to the airport because I'm already here. To sum things up, this would probably not be your first choice for a hotel if you are planning on visiting the sights around Sydney; however, if you are on a layover flight, this hotel fits the bill. I would definitely stay here again.

I arrived to Sydney from Melbourne on Qantas, staying overnight at the Rydges Airport hotel. I was told that there was a shuttle service from the airport to the hotel. After extensive inquiries in the domestic terminal as to where the shuttle was located or even an information desk, (no one seemed to know) I took a cab to the hotel. Apparently, the shuttle is located in the international terminal and the hotel is across from this. Once arriving at the hotel, I got situated. The room was very comfortable with a large bed, desk, mini bar and fridge, (no microwave) wonderful shower with great pressure, coffee and tea service, iron with board, hairdryer and working safe. No robes. The breakfast is extra but served daily from 4a to 10;30a. It is very convenient especially if you are flying internationally the next day. My only regret is that the shuttle information was not made clearer when room was initially booked. I would recommend.

I was going to give 2 stars, but really, I don't think I can based on my experience. This hotel is pricey because it's right next to the airport.OK, sometimes you pay for convenience, but not in this case. It is at the International T1 terminal. However, if you are getting into Domestic, and need to get to the hotel, it is very inconvenient, especially with luggage. Compound that if you get in just as the airport is closing, you have to take a train as I did (meaning you need to buy a ticket), because the shuttle stops at 11pm exactly. The shuttle only runs when the local bus is not running, and until the airport closes. You cannot walk (I think - I started and gave up) between the domestic and international terminals easily. You could take a taxi, and really endure the ire of a driver who has waited hours for a lucrative city transfer only to find you need taking less than 2 miles. For international guests, there is ONE international socket (at least in my 'upgraded' room - really, a King bed is an upgrade? It's the same layout I have had every time). No shaver socket, only Australian sockets everywhere else. Not even a USB outlet on the crappy clock radio next to the bed. This is my third stay. It's my last. I guess I really forgot how hard it is to get to. Maybe the last time I stayed here I was arriving at a better time of day. Regardless, the rooms are ordinary and as I said, expensive. I have an early international flight, so at least it is convenient to walk into the terminal. The wireless internet is free - that's a plus, although so slow it can be interminable at times (unless they have deliberately slowed down Yelp, which I wouldn't be surprised at!). The rooms are clean and comfortable enough (but then again, all hotel rooms should be). Unsurprisingly they do not mention the logistics of getting to the hotel on their web site. Also, there's no real information in the airport terminal either (when I got there at 10:30 at night all the information desks were closed). Edit: I decided one star was too harsh and the hotel didn't deserve that. The rooms are fine, the bathroom and amenities good. It's just the Location and access to it which is a problem.

Location, location, location. If you're flying in or out and need somewhere to lay your head, then this is the place. Literally across the road from the international terminal. Coffee shop and bar in foyer to whittle away the hours also helps. Room was OK, bed was excellent. Had this weird open ensuite.