T Cho
Google
Please note that advanced booking is required and the website of the library explains it well.
Our experience here was far from impressive though. We wanted to visit the library at 1pm on Tue, 16 May, but did not realise that advanced booking was required. So we went to the gate of the library and there was someone (say P for person) at the lodge next to the Cathedral garden.
We: Hello, we’d like to visit the library please.
P: You need to book it online.
We: Oh, okay, thank you.
Then we opened a mobile phone to find out the information. However, he came out of the lodge and said the following in an upset tone.
P: I said(!) you needed to book it online! Also, you are not allowed to take pictures with children in it!
He then banged the door of the lodge and we were rather puzzled - (i) we did not and still do not know why he suddenly got so upset (ii) we understood what he said in the first place and so were trying to browse the web to find the online booking form. Having lived in the UK for the last 20+ years, I have never seen a person that upset/rude.
It is understandable that he may have thought that we were trying to take pictures and he wanted to stop it, but it was not necessary to yell at us especially when he did not know what we were trying to do.
After all, our experience here was not pleasant at all and, despite the excitement to see this classic-looking library, we decided to just leave. Reflecting back, I could not erase an impression of racism where I expected to experience it the least - schoolyard.
p.s. The pictures attached were taken outside the opening hours and I hope it does not break the rules - if so, please let me know and I would be more than happy to unload them.