Sharon B.
Google
Thursday night Nachos night specials $25. 645pm booking. Went to order 2 nachos and 2 other meals. Sorry NO NACHOS left. You’re kidding it’s only 645pm. Sorry they say. So we asked if we could have tacos with similar ingredients for $25.. The waitress didn’t confirm nor deny if she would honour my request and I saw her speaking with the manager. We ate our meal which took a considerable amount of time and the pub really wasn’t crowded. We went to pay, I asked if they would honour the meal we wanted and had ordered originally. The owner came over and said things run out, that’s how it is. I said you should have removed it from the specials menu since it was so early in the evening and basically because you havent, you should in good faith honour what we wanted. I would have understood if it was 8pm but it was peak dinner time and they clearly had not prepared accordingly.
He was argumentative and wouldn’t budge. So would I recommend it .. NO it’s not good customer service.