Nicole O.
Google
I was really looking forward to Valentine’s Day here with my boyfriend, but unfortunately the experience fell incredibly short. There were only four staff members working (one bartender, one bar back, and two men who I couldn’t even tell you if one of them was supposed to be the hostess and the other a waiter), but it seemed as though everyone was doing multiple different jobs. We waited an incredibly long time, not just for drinks, but even to have our water glasses refilled. At one point, I had to get up and ask the bar to refill my water myself after noticing our waiter helping himself to a drink and I had asked him. The two men (supposed hostess and waiter), did a particularly poor job. We weren’t asked once how everything was, and overall the service was incredibly inattentive and disorganized. The food was good, which makes it even more disappointing that the service overshadowed it. The couple next to us shared the same frustrations, and we even watched another couple get up and head toward the door, only to end up paying for their meal standing there because no one came to bring their check, and another couple questioned why they weren’t seated after waiting quite some time when they were told they would be, but someone else was sat before them. It was just a poorly run night on what was supposed to be a special occasion.The only positive of this place was Brian, who I assume was supposed to be the bar back. He was extremely apologetic and seemed to be the only one genuinely trying to hold things together. I hope he finds himself somewhere better so we can run into him again, he deserves it. Thank you Brian for being the only upside to this place for us. Overall, we were really let down, along with many others from what we could see.