Mark K.
Google
Overall this a decent, well-run resort with friendly staff and an authentic Caribbean charm. However there are a few things that I'd have like to have known before travelling so I'll start with those:
1. We had a ground floor room and we suffered from noise from some restless insomniacs above us. Most nights we were woken up by the noise. It's a wooden structure so there's little or no sound insulation, in fact the hollow structure might even amplify the noise - so their night time wee or whatever was disruptive. We asked if it was possible to be moved, but the resort was apparently full. If I stayed again I'd contact the resort and insist on a top floor room.
2. We were advised that swimming in the sea around the resort was not recommended. Not sure why. Someone suggested it may be rocky. Kayaks and padel boards can be used but swimming is not advised by the staff. There is a (very) small beach a few minutes walk which is ok (although there isn't much sitting space) but the better beaches (eg Grande Anse) are a bus ride away.
3. The resort provides a free shuttle bus to both beaches leaves at 9 returns 12 and 12:30 returns 4.
4. The resort also offer a (paid) shuttle for the very short journey from the airport at a cost of US$15 per person. Knowing now what a taxi in Grenada costs, this is extortionate for a shared minibus. A normal taxi costs just US$15 for up to 4 passengers. We could have all got a taxi each for the price they charge. This charge is something True Blue should reconsider because it can leave a bad taste in guests' mouths.
5. The room we had was large & well equipped. Microwave, fridge, hob, kettle, coffee machine. They left us with just about enough coffee pods for the week.
6. Water was cut off for a day while we were there, just a one off I guess, there's nothing fundamentally wrong with it. But water pressure generally is low so showers are mediumly ok. Since water is short on the island, it's probably not a bad idea to have short showers.
7. This one is another warning: Tickets for their street food nights (Wednesdays) are non-refundable so if you buy them & don't use them you basically have expensive and useless bits of pink paper. It doesn't seem right that they can't take them back especially as they don't tell you about their non refundable nature as you buy them (from reception - there is a warning on the kiosk that outside customer use to buy their tickets). We were lucky we were able to sell ours to someone who was just arriving as we left otherwise we would have paid a lot for nothing, which never feels great.
8. Staff were helpful and lovely - faultless
9. The whole place has a certain authentic Caribbean charm, there are sculptures and bits of art around the place that have a Mexican feel to them (we found out the owner's wife is from Mexico)
10. The place seems to be well run, we didn't see much evidence of things not working (although our room safe was faulty).
11. If you go consider hiring a car - but bear in mind roads are in a poor state of repair so get the flat tyre option if you are worried. It's expensive but that's because the ubiquitous potholes make this is a real risk.
12. There is a local bus service to St George's which is cheap at xcd$2.50 per person.
13. If you go to St George's don't go when there is a cruise ship in. Although in the season (Nov to March) they are daily there are some Saturdays and Sundays when they are not there so try and find out and go then. By all accounts it's a much more pleasant town when it's not swamped by the 6000+ passengers these vessels carry. It makes small towns like St George's instantly full, slightly chaotic and considerably less pleasant (spare a thought for cruise ship people who obviously only ever see these towns crowded and chaotic!).
14. Would I go again? Certainly Grenada is a wonderful island and we'd come again. As far as revisiting True Blue again - only with certain provisos: I wouldn't use their pricey airport shuttle, I'd probably hire a car and I certainly wouldn't stay in one of the ground floor rooms.