Ludo 9.
Google
We truly had a beautiful stay at Shangri-La Boracay. The setting is stunning, the views are amazing, the beach is gorgeous, and the whole place feels very special. The staff is absolutely wonderful, kind, attentive, professional, and always smiling. They genuinely make you feel welcome, and they deserve a huge thank you.
The airport transfer is also extremely well done. From the moment you exit the airport, everything is taken care of until you’re brought directly to your room. Same for the return. It’s smooth, comfortable, and stress-free, which is really appreciated.
Our room was large, beautiful, very clean, with a gorgeous ocean view, and the overall atmosphere of the hotel is calm and enjoyable. We honestly had a great time, and the environment is truly amazing.
However, and this is the main point — the value for money is not there. We paid around USD 3,900 for four nights, which is almost USD 1,000 per night, and at that price, I personally expect a near-perfect experience. While everything was good, it didn’t feel exceptional enough to justify the cost. The hotel is starting to feel a bit dated and could really benefit from renovations to match its price and reputation.
There were also many families and kids during our stay. I’m not sure if this is always the case, so I mention it with some reserve, but for travelers looking for calm and relaxation, it can take away from the luxury feel you expect at this level.
The breakfast, on the other hand, is outstanding, one of the best we’ve had. Huge variety, great flavors, and very well executed. The staff there (like everywhere in the hotel) was excellent.
One last detail: at nearly USD 1,000 per night, I was surprised that activities like tennis were not included. Paying extra for a short session, especially when the courts were empty, felt unnecessary at this price point.
To be clear: we loved our stay, the place is beautiful, and the people are amazing. But at almost USD 1,000 per night, the pricing feels excessive for what is offered. With better value alignment and some updates, this hotel could be truly outstanding.