Kelsie G.
Google
I recently visited Sunsplash Family Waterpark, and unfortunately, the experience left much to be desired. We arrived on a Saturday morning, a bit after 11 AM, and even though we had purchased our tickets in advance, we still had to wait in a long ticket line just to get our wristbands. The line stretched out into the parking lot with no shade, and once we finally got our wristbands, we had to wait in yet another equally long line to enter the park. The entire process took about 45 minutes.
Only two out of four ticket booths were open, and there was just one person checking bags at the entrance, creating more delays. Once inside, we found no available spots to leave our belongings unless we rented a locker, which meant standing in yet another line.
The Lazy River was another disappointment. The water was so cloudy that we couldn’t see through it, and it left my skin feeling itchy afterward. Plus, most of the inner tubes were either flat or unavailable unless you paid extra for a VIP rental. The wave pool that was supposed to be open mid June was still closed as well.
We also encountered issues with the food service. The lines were confusing, and we waited 45 minutes for our food, which turned out to be disappointing in quality. My son’s pizza was inedible, and my chicken wrap was lackluster. The drink options were limited to soda, which didn’t suit everyone in our group.
On a slightly positive note, the lifeguards were quick to respond when a kid needed help, though as a former lifeguard myself, I felt they could have followed protocol better.
Overall, the day was filled with long waits and disappointments, and I wouldn’t recommend visiting unless some serious improvements are made.
