Alvin A.
Yelp
Me and two of my work mates went gallivanting around Downtown Sydney. It's a beautiful Summer morning and we're out and about. We could have stayed indoors, like in a generic mall food court. But why waste a gorgeous day? Somehow we gravitated towards Sydney Harbour and ended up right at the world famous Opera House.
How could we resist not having lunch near the water front with a stunning view of the Sydney Harbour Bridge. Plenty of open air seating, umbrellas on every table, with cooling mist spraying intermittently.
We first needed to check-in using the Covid Service NSW app and show proof you're checked in with the host. One of my friends app wasn't working properly, so either of us had to add him as a dependent, technology with first world problems hehe. They had many tables to choose from as it's a FCFS basis. QR codes are located in the middle of the table to view the menu.
This is where it becomes a non-personal type of customer service. I get it we've been living in a Covid World Epidemic, but to order both your food and beverage and to make payments from your cellphone is pretty tacky. You don't get the experience of a warm Aussie welcome, a run down of the menu, and a Q&A portion should we want to know special items. To top it off, you're asked to tip upon payment, when you haven't even tasted your F&B!
Once we've made our picks, you're then interacted with a staff member dropping off drinks, dinner roll-ups, but I must say that the food was delivered quite fast. Each staff asks if you received everything ordered, if extra napkins are needed, and if you need to-go containers for leftovers.
It's a pretty generic restaurant type of food service. The outdoor view compensates for that, Also let the USD make up for the price you pay. Maybe I'd just come back only for drinks the next time I'm in town.